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Lifetime for $399 - can I buy from Best Buy or Amazon?

Discussion in 'TiVo Roamio DVRs' started by dmk1974, Nov 23, 2013.

  1. flar

    flar Member

    Mar 17, 2003
    I posted that same URL above and have been referring to that same paragraph in all of my replies as well. I read it a bit differently than you do.

    Is there anybody with any corroborating evidence of having been turned down for MSD lifetime because the other boxes on the account were also MSD lifetime (even if they've dialed in within 180 days)?

    The reason I ask is that I've never used the code you mention on any of my boxes and yet I continue to receive MSD pricing on lifetime subscriptions. From my experience, the code that you assert is required, does not actually seem to be required.

    And, with respect to your explanation, even if all of your boxes were purchased with the code and all of them qualify, that does not prove that the code is required for qualifying. At best it indicates that the code is compatible with them qualifying, but the actual sufficiency requirement may be unrelated. I believe, from reading those terms, and from my own experience, that having a lifetime subscription (on an active box) would be sufficient and the last line of the terms governs their qualification - mentioning that the only condition is that they must have dialed in within 180 days and mentioning no condition based on how you obtained the lifetime subscription.
  2. aaronwt

    aaronwt UHD Addict

    Jan 31, 2002
    I can only go by what multiple CSRs have told me over the years. I certainly don't want to test it out. But I've owned close to thirty TiVos during the last ten years. Except when I was with DirecTV, I've always had a lifetime qualifier on my account when lifetime was available.
  3. lessd

    lessd Well-Known Member

    Jan 23, 2005
    What do you mean by "as long as it's an authorized dealer" ? When you go to activate a TiVo on the web sight TiVo does not ask you where you made the purchase of the TiVo your activating, if TiVo only sells to authorized dealers and some TiVos leak out to non authorized dealers how would TiVo know (or care)?
  4. Devx

    Devx New Member

    Jun 1, 2006
    Atlanta, GA
    A bit of anecdotal evidence to add here. When I called Tivo a few months ago to ask a few questions I inquired about my account as well. I was told the lifetime S2 on my account previously qualified me for MSD but does not any longer as its been longer than 180 days since the service has seen the box. There was also a mention that a full price subscription only qualifies a certain number of Tivos (I forgot how many) for MSD and then a new full price subscription is required to obtain MSD on additional Tivos. The Tivo HDs on my account also do not qualify me, as they were purchased with lifetime MSD (this was from the CSR). However my new Pro does qualify me (I used the PLSR code on this one) for MSD on new Tivos. As Aaron suggested, I used the code again on my Plus since it otherwise didn't make sense to sabotage or back myself into a corner in the future should the Pro fail.

    I posted about it a while back.


    The question here then is, if the Tivo with the full price lifetime sub was sold or went 6 months w/o connection, would a new Tivo qualify for MSD if all the other Tivos on the account were purchased with MSD lifetime subs? Based on what the CSR told me, that answer would be no, and the code would be required to receive the discount lifetime price.

    Most are probably aware of CSR roulette and it's possible my CSR was incorrect and completely off base but she was spot on about everything else while reviewing my account.

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