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Lack of Complaints with 20.2

Discussion in 'TiVo Premiere DVRs' started by donnoh, Jan 13, 2012.

  1. Charles R

    Charles R New Member

    Nov 9, 2000
    I found the Premiere usable since day one. With the latest release your viewing experience isn't altered. As a whole it's virtually identical unless you go looking for changes. I have used it for a while and my life or TV habits haven't changed. :)
  2. crxssi

    crxssi Veteran TiVo User

    Apr 5, 2010
    He is talking about the overall speed and feel of the HDUI. If you have never used it, it is hard to describe. Navigating and selecting things, and screen updates are not as fast as the SDUI. There have been many improvements, and I expect there will be more.

    Some people are more sensitive to or intolerant of pauses and delays in the user interfaces of devices than other people. I happen to be one of the less tolerant types of people. I have forced myself to start using the HDUI with the 20.2 update and find myself adjusting (where before I simply could not), but still frustrated as a very long-term user of the SDUI. It is certainly packed with more features, and is much nicer looking; but I am a function-over-form type of person.

    Like I already said in response to your thread you created, http://www.tivocommunity.com/tivo-vb/showthread.php?t=481760 , it is impossible for someone else to tell you if you should wait or not, because we are not you :) I can say that up until 14.9 came out, I considered my upgrade from a TiVo HD (series 3) to the Premiere (series 4) to be mostly a waste of money. TiVo's recent changes are starting to change my opinion...
  3. Dr_Diablo

    Dr_Diablo Dr_Diablo

    Nov 23, 2003
    spoke with a tech uesterday an she informed me there were no e mailed available for the pending update, just a ploy on Tivo is see if any interest was there
  4. bobster954

    bobster954 New Member

    Aug 15, 2011
    well, my tivo takes much longer to navigate things.
    the banner display does not go away quickly, no matter the setting, forcing me to get in the habit of using the clear key.

    the update completely wiped out my pre selected channel list that took forever to go through all 900+ channels and deselect those I do not get.

    all in all, the interface is nicer though.

    don't know anything about streaming, only have one.

    there are some odd bugs that bring up the wrong options when you press certain buttons during a display, but you get used to it.

    I don't really use it except to records shows, surf channels, pause, watch pre-recorded..that is about it...and just like the other dvrs in the market it works about the same.

    really cannot believe they do not allow you to search for a specific channel, but it is nice they allow sort alphabetically to help me find something quicker...
  5. jpcamaro70

    jpcamaro70 New Member

    Nov 23, 2011
    I don't have it so i'll have to complain about that too. I just sent a very nice email to Margaret, we'll see what happens.
  6. aaronwt

    aaronwt UHD Addict

    Jan 31, 2002
    Hit the info button and there is your time. The same as it's always been.
  7. aaronwt

    aaronwt UHD Addict

    Jan 31, 2002
    My habits have changed with v20.2 because of MRS. Now I don't transfer content anymore, I just stream it to the box at the TV I'm watching.
  8. aadam101

    aadam101 Tell me a joke

    Jul 14, 2002
    Part of the reason there are few complaints is because Tivo has participated in the forum this time around. People know they are being heard. I don't know if Margret is here because she wants to be or higher ups are telling her to be but her presence (or Jerry or Pony or any of the other) vets make a big difference.

    There was a time when Tivo was one of the few companies who interacted with their users this way. Now it done regularly via Facebook/Twitter but not many companies were doing what Tivo did on an internet forum back in 1999/2000. Not only did they invent the DVR standard, I believe they also invented some social networking standards. They have let both fall to the wayside over the years but I am beginning to have faith they can get it back.
  9. donnoh

    donnoh New Member

    Mar 7, 2008
    I disagree about the reason there are few complaints. The reason fewer people complain is because there are fewer problems with this release than there have been in the past.
    I'm hopeful that Tivo has learned a lesson and that someone has learned that you have to listen to your customers in order to fix it.
  10. aadam101

    aadam101 Tell me a joke

    Jul 14, 2002
    For me personally, knowing that Tivo is listening makes me not want to make a big deal about the small issues that do exist. They are visible and active and we know they hear the issues. We did not know that before when they never communicated with us.

    I have a few small complaints. They are documented in that other thread. In the past, I probably would have made a separate complaint thread about it or at least said something negative about Tivo.

    For this release, I know Margret (and I hope others) have paid attention. Margret even went so far to solicit a community change log. At the very least Margret is paying attention. There are many knowledgeable people here and Tivo can learn a lot from them.

    I remember years ago when a forum member came up with a solution to fix a daylight savings time issue that Tivo was unable to fix. Tivo gave them a big thanks because their engineers had literally not thought of it. I can't find the thread or I would post it.

    I have been a member of this forum for ten years. In my mind, Tivo's participation on this forum is part of my Tivo service. :)
  11. gtrogue

    gtrogue Mentally Hilarious

    Jun 18, 2001
    Can some of you guys take a look at the first aired date of first run shows in the guide? All the first aired dates are a day behind.
    A quick look forward and back through the guide shows that all first run shows have the same problem.
    If you look at a recorded shows details from My Shows the first aired date is correct but wrong in the guide.
    For example, Conan was new tonight. In the guide for tonights episode the first aired date is 1/16/12. In the show details in My Shows the first aired date is 1/17/12.
  12. crxssi

    crxssi Veteran TiVo User

    Apr 5, 2010
  13. andyf

    andyf Active Member

    Feb 23, 2000
    Margret tweeted that they would be fixing that.
  14. blackngold75

    blackngold75 New Member

    Mar 9, 2010
    My TiVo Premiere was in my basement "home theater" and I had not used it much lately and been away from the forums for a few weeks. I was surprised by the look and feel changes that came my way last week with the 20.2 update - I have liked my Premiere since day 1 and it keeps getting better. With these latest changes, I had to move the Premiere to the family room where it gets used much more - and I sent the TiVoHD to the basement. Thanks for the update, TiVo!

    My only complaint: now that streaming is there I am sort of itching to sell the TiVoHD and buy another Premiere instead.
  15. LoREvanescence

    LoREvanescence Always Autocorrected

    Jun 19, 2007
    I have to say I have had no issues with 20.2.

    I did see a slight glitch that was funny though this morning that I never seen happen before.

    COX had to send a hit to my tuning adapter, It brought up a message saying my tuner adapter was disconnected, then a message saying a tuning adapter was connected. It was one of the message windows in the SDUI. I clicked ok on it and was sent back to the HDUI Home Page. The SDUI remained in the Picture In Picture. :cool: Tried to take a picture of it, but by the time I got my camera and aimed it it bounced back to live tv. The SDUI was in the PiP for about 30 seconds.

    I think this happened because there were two back to back messages that forced them selves on the screen. so when I hit select on the second one, it was still showing the first one for what ever reason in the PiP box
  16. mrsean

    mrsean New Member

    May 15, 2006
    Sorry for the late reply. By "lack of fludity", I was talking about the transitions between menu screens and the guides. This is a pretty minor cosmetic fix that will probrary be refined over time. It's certainly nowhere significant as compared to the speed boost that 20.2 brings.

    I wouldn't hestiate upgrading to a Premere now. If you can afford it go for the Elite. TiVo should discontinue the regular Premiere IMO and just stick with the XL reduced to current Premiere pricing and the Elite.
  17. Thunderclap

    Thunderclap Member

    Nov 28, 2005
    This is a great suggestion, but I don't see Tivo doing it anytime soon. I can't afford the Elite and a Lifetime Subscription so I'm probably going to stick with the basic Premiere since together that will run me $400. That's about my budget at the moment.
  18. atmuscarella

    atmuscarella Active Member

    Oct 11, 2005
    If TiVo sold the Premiere XL for $99 it would be substantially lower in cost than just buying the hard drive that is in it. Effectively meaning people would buy the unit just to pull the hard drive and trash the rest. So given what is going on in the hard drive world I wouldn't expect anything with a hard drive to come down in price until hard drives do.
  19. crxssi

    crxssi Veteran TiVo User

    Apr 5, 2010
    No, because the TiVo is and has never been available at a price of $99. If bought at $99, then it is a down payment on a financed TiVo.... so now add in your early termination fee to find out what the TiVo price was.

    Anyway, two years later, it doesn't seem necessary to have an XL and a non XL model anymore. The two units are identical except the XL has a larger hard drive. Default drive size has increased a lot, so there is nearly zero extra expense for TiVo to make an XL "model" (price out the drives now, they cost the same or nearly so). And the Glo Remote included with the XL is pretty much a waste, since the Slide Remote (which is NOT included) is what people will want, and it is much better.

    So my suggestion would be to either drop the XL model and bump the disk space in the regular Premiere, or keep the two models and lower the price of the XL and also bundle the Slide remote with it instead of the Glo remote.
  20. TomTech

    TomTech New Member

    Nov 6, 2007
    I just got my Premiere after owning a Series 2 for 5 years.

    My largest complaint so far is "Search By Title". The Premiere version is useless. What happen to being able to 'categorize' (refine) your search?

    For example: In my Series 2 I could find out if there were any new "Old" sitcoms being broadcast by filtering my search down to 'Search By Title:Comedies:Sitcoms' and simply read through a list of all available sitcoms. None of this is available.

    Been told I could use Wish-List for that, but even the suggester stated that this was not efficient.

    I don't think "TiVo Knows Me" anymore!

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