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Discussion in 'TiVo Premiere DVRs' started by newsposter, Nov 17, 2012.
I use the iPhone app a lot, too, and no problems...
Having related but worse issue - SP shows are recording but then they disappear and are not in deleted items.
I physically can see the shows being recorded, TV has signal, etc but if I go back to the Tivo [unsure of the minimum time required be it 30min or 2hrs after the recording is finished], the show is gone.
Here's a new one on me: I actually had a recording disappear WHILE I WAS WATCHING IT (sort of).
I set a two-hour movie to record, then started watching it perhaps about twenty minutes after it had started recording. I had to pause it for a while to take a phone call. When I unpaused, all seemed fine, but when got to about the 90-minute mark, the recording just ended. It was still in Now Playing, but the info said that it was a partial recording. I see no reason why the recording was truncated; Live TV was still tuned to that same channel and nothing else had been recorded.
Meanwhile, literally EVERYTHING I record disappears within hours. Most recently, a movie I recorded from 11:05 PM to 1:05 AM (it's currently 2:45 AM) is already gone. Reason? "The show was deleted because space was needed to record other shows on 4/25 at 2:47 AM." Which is literally right now. Nothing's being recorded on either tuner. And My Shows is reporting usage at 53%.
I've had this same problem for months. I use the iPhone and iPad apps but do not stream content to them. My DVR never gets to 75% full anymore and it deletes like mad. I had an instance where it was recording a suggestion, then stopped and deleted itself midway. (The movie "Airplane!", bummer) I have some season passes set to keep 10 shows that rarely fill beyond 4.
I've called for tech support because I first thought it was incorrectly gauging it's capacity and deleting as it normally would except that I had more content on there than I thought. The Tivo CSR said this is not the case, that it is deleting shows too quickly and that they are aware of it and are working on a fix to the problem but do not have one yet. Great.
So, we have a product that is vastly inferior to what we paid for. In my case, this has been going on since December. I hope they do the right thing when they do resolve this with a rebate or something, and if they can not fix it they need to replace our Premieres. This is unacceptable.
ALL of you who are having this problem should call Tivo. (I have only seen the “stuck in Recently Deleted” problem for sure, and RELATIVELY rarely. I haven’t seen proof of my shows being deleted, though as I mentioned before, Recently Deleted does seem to empty out way before it needs to.)
hmm i thought my problem was gone but then i was thinking some shows appeared missing. now i'm positive this is still happening. an ep of undercover boss that i knew was a repeat but was on the machine was there a few days ago but today it's not there! it was over 2 weeks ago so i cant view history though
now i wonder what other shows i've been missing
Does anyone know why when season pass is set to record all episodes at KUID it will sometimes not only delete things, but also record new ones saved in the folder without the KUID?
No.. Call Tivo..
TiVo now acknowledges this issue (and you are not alone):
premature deletion really bites. now i wonder what was deleted that i dont even remember