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Issue with TiVo HD and Netflix

Discussion in 'TiVo Help Center' started by Ekims, Jun 24, 2013.

  1. Ekims

    Ekims Don't care anymore

    7,285
    0
    Oct 18, 2002
    Yeah, bout...
    Is anyone else having any issues with Netflix on TiVoHD systems? I get the "Please Wait" gray screen for about 5 minutes and then it goes back to my main screen. It does it regardless of where I select Netflix, either from Now Playing or Video on Demand, both options go gray background back to main screen.
     
  2. steve614

    steve614 what ru lookin at?

    10,722
    0
    May 1, 2006
    Dallas, TX
    Occasionally. One problem I have often is I will be watching a stream and suddenly get kicked out to live TV for no apparent reason.

    Another thing that happens, although not as often, is the stream never starts after selecting it. I get the please wait icon, then the acquiring stream/quality meter icon, the screen goes black, and nothing.
    Most of the time I can back out and restart the stream, but sometimes I have to hit the TiVo button to regain control.
     
  3. bradquinn

    bradquinn New Member

    2
    0
    Nov 14, 2006
    Mine does this too. I just assumed it was because the Netflix software for Tivo sucks, and it is too slow or something. I also have a Netflix app on my Samsung Smart TV, and it works perfectly, so I know it isn't my network speed or anything like that.
     
  4. mitziyah

    mitziyah New Member

    1
    0
    Aug 23, 2013
    Oh man, for the last month or two, suddenly Netflix through Tivo is really problematic. Often resulting in a grey screen of death, requiring us to power cycle the Tivo HD to be able to do anything else. Any help/guidance?
     
  5. glvogt

    glvogt New Member

    1
    0
    Aug 25, 2013
    I spent a long while last evening chatting with a Netflix tech, who was trying to solve my long-running problem of getting Netflix to stream properly on my Series 3 Tivo. She reported that she herself has had similar issues that were caused by "throttling" of internet speeds by the ISP provider (Comcast). I'll definitely check this out; however, I can report that I receive streaming Netflix perfectly via Roku and/or the laptop computer. I may not be Sherlock, but that suggests a Tivo issue, no?
     
  6. dlfl

    dlfl Cranky old novice

    6,995
    16
    Jul 6, 2006
    Near...
    Pretty commonly held opinion: TiVo (at least Series 3 models, 648 & 652) are probably the worst possible client devices for Netflix.
     

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