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Is TiVo's Website an indication of the future of TiVo?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by megory, Apr 21, 2013.

  1. dianebrat

    dianebrat drastically off narrative TCF Club

    Jul 6, 2002
    Actually I'm sure it could, but I have no intention of asking them to do that.

  2. b_scott

    b_scott TiVo Fan

    Nov 27, 2006
    chicago, il
    always slow for me but this week takes the cake.
  3. aaronwt

    aaronwt UHD Addict

    Jan 31, 2002
    Yes it can. And it has run slower in the past.
  4. Eldo164

    Eldo164 New Member

    Nov 3, 2014
    I own an AV company and we install Tivo in customers homes all the time. We like the functionality of the boxes, especially over the cable company equivalent.

    However, I could not agree more that the website is an embarrassment. I am on the site often enough to know that I am going to have an issue activating boxes way more than 50% of the time. I purposely activate the boxes when my customers are not around. If they saw the issues I had simply activating the boxes they would never have faith in the product itself.

    Additionally, when we finish an install we never tell our customers to use the Tivo.com site for anything. We don't even mention that the site exists.

    I have been at it for 45 minutes today and have successfully activated 2 out of 6 boxes.
    I actually found this forum today because I did a search for "Tivo.com website is slow" while I was waiting for my activation's to fail.
  5. aaronwt

    aaronwt UHD Addict

    Jan 31, 2002
    While the site can be slow, I don't recall having issues activating my TiVos. It's quick online considering how slow the website is. My last activation was an $85 lifetime Mini.
  6. thewebgal

    thewebgal MacAphile AV geek

    Aug 10, 2007
    DC 'burbs
    Its not me. Its not my gear. I do websites for a living, have been doing them for 17+ years
    I am a TIVO fan, but the website is deadly, horribly slow on my MacPro at home (FIOS 50 meg pipe) and on a dedicated network feed/PC at work ... so I go out of my way to NOT go there ...
  7. rjspring

    rjspring Member

    Jul 16, 2008
    site has always been slow for me ever since I became a customer, but have never had an issue activating boxes
  8. ncted

    ncted A leaf on the wind

    May 13, 2007
    Durham, NC
    If it is then it has been for a long time. I always remember they website being slow. Never understood why though.
  9. Chris Gerhard

    Chris Gerhard Well-Known Member

    Apr 27, 2002
    I access TiVo.com often from Google TV, changing Season Passes and setting recordings, never an issue. The last time I used a PC it was quick without any issues and it seems odd that so many are having problems. Waiting a few seconds for pages to load is not an annoyance to me so that may be happening and I don't think anything about it. Other things like accessing the user forum from the site or ordering anything hasn't been done in years so I can't comment on how well that works but for managing my TiVos, I am happy with how everything works.

    Speeds doing other things TiVo related, having nothing to do with TiVo.com are slow, transferring between TiVos or from TiVo to PC for example so it really seems odd that using TiVo.com access gets so many complaints. I don't even care about the transfer speeds personally, I know to start the transfer before I will watch it.

    I can't find anything about TiVo worth complaining about.
  10. Keen

    Keen Member

    Aug 2, 2009
    Minneapolis, MN
    Well, that explains why you bumped a 1.5 year old thread.

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