I just went to look at my account. It took a long, long time to load after sign-in and accessing my account. A few minutes later, I returned to tivo.com and again, it took forever to let me in to my account. Very frustrating. When I got on the site, they came up with a survey request about their website. I was primed to tell them about the lengthy loading. Sadly, that site still hasn't loaded, just keeps spinning. So, I came here to complain. Can a technology company that lacks the ability to have an up-to-the-minute technologically advanced website have a future? Or is it part of a downward spiral? I love me my TiVos, but that's because ten years ago, TiVo was leading edge of this technology, but they seem to have been lost for the past several years. And they don't seem to be going anywhere but more pricey. Or is it just me?