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Is PLSR "Lifetime" a Scam?!

Discussion in 'TiVo Roamio DVRs' started by BuffaloDenny, Apr 5, 2014.

  1. aridon

    aridon Member

    244
    0
    Aug 31, 2006
    Totally inaccurate.

    TiVo pro
    Life time
    Warranty
    Tax

    Around $750. Code $20 to $50.
     
  2. BuffaloDenny

    BuffaloDenny New Member

    55
    0
    Dec 9, 2004
    Chicago
    What does TiVo Service Account Status suppose to look like for lifetime?

    Mine says 5: Product Lifetime Service

    Is there any significance to that 5? Or am I being paranoid that it means 5 years the promotion ends? BTW, do you get 30 day money back guarantee with TiVo?
     
  3. Tico

    Tico Bear Down Cats!!!!!

    327
    0
    Dec 9, 2002
    The number are just the different service offerings.

    Mine is 3:Account in Good Standing for my month to month boxes.

    My Series 2 from 2001 shows 5: Product Lifetime Service

    And it has been a lot longer than 5 years.

    Here is a discussion from 5 years ago about it:

    https://answers.yahoo.com/question/index?qid=20090223063755AAXTPrI

    You are good. Lifetime is lifetime. As long as you can keep THAT box running you are good.
     
  4. BuffaloDenny

    BuffaloDenny New Member

    55
    0
    Dec 9, 2004
    Chicago
    Cool. Nothing in my online account status indicates any type of expiration. In fact it says current plan end date N/A.
     
  5. CinciDVR

    CinciDVR Member

    80
    1
    May 24, 2014
    I just activated service for my new Roamio and I used the PLSR code to purchase lifetime and there is an *, actually two *. What's interesting is that on the receipt I saved from the website the date the promotion ends is missing, but I clearly remember seeing a 2018 date on the screen. Here's a cut & paste from my receipt:

    Code:
    Your receipt for order# xxxxxxxx
    Item description                      Unit price       Promo Price      Ext. price
    Item for xxx-xxxx-xxxx-xxxx              $399.99           $399.99         $399.99
    Activation: TiVo Lifetime Service
    
    Promo Code**: PLSR
    
    Subtotal:                                                                  $399.99
                                                                       Sales tax:$0.00
                                                                         Total:$399.99
    
    ** Promotion period ends . After your promotion ends, you will begin being billed the standard unit fee for this payment plan.
     
  6. CinciDVR

    CinciDVR Member

    80
    1
    May 24, 2014
    And even stranger, the receipt that Tivo emailed me after my lifetime service purchase includes the "**" after the "Tivo Lifetime Service" in the description, but there is no "**" explanation shown afterward, and definitely no mention of a 2018 expiration. Here's a cut & paste from my email receipt.

    Code:
    Thank you for your TiVo® service activation.
    
    Activation Summary
    -------------
    Product              Description                                Qty   Item Price     Tax*      Total
    S00003               TiVo Lifetime Service**                    1     $ 399.99       $ 0.00    $ 399.99
                                                                               --------------------------------
                                                                                 Order Sub Total:  $ 399.99
                                                                                             Tax:  $ 0.00
                                                                                     Order Total:  $ 399.99
    
    Order Number: xxxxxxxx-1
    Order Date: 05/27/2014
    
    Billing Information
    -------------------
    my name
    my street
    my city, state zip
    Phone:my phone #
    
    Card Number:****************
    Expires:mm/31/yyyy
    Name:my name
    
    Activation Terms
    ------------
    Your use of TiVo devices and service are subject to the terms and conditions of the TiVo User Agreement and Privacy Policy, available at [url]www.tivo.com/legal[/url]. Activation orders are subject to credit card and pricing review. TiVo offers a 30-day money-back guarantee on your purchase.
    
    Product Lifetime TiVo service subscriptions last for the lifetime of your TiVo device (not your lifetime), and may not be transferred to another TiVo device.
    
    If you have additional questions on your order, visit [url]www.tivo.com/manage[/url] and click  "View Order History"
    or call TiVo Customer Support at 877-367-8486 from 7 AM to 7 PM PT weekdays and 8 AM to 6 PM PT weekends.
    Please do not respond to this email. We cannot accept electronic replies to this email address.
    
    Sincerely,
    
    The TiVo Team
    
    *Sales and use tax will be charged on your order based upon the jurisdiction to which the product will be shipped. In some states, the tax will be based on the no-commitment MSRP for the product (and not the discounted price you paid).
     
  7. eboydog

    eboydog Just TiVo'ing.....

    904
    0
    Mar 23, 2006
    I will be willing to test this if someone will buy lifetime for my Roamio Pro and in 2018 if it reverts to a monthly plan I will pay you back the $399. :D
     
  8. WhiskeyTango

    WhiskeyTango New Member

    5,777
    0
    Sep 20, 2006
    New Jersey
    Did anyone bother to actually read this above part of the aforementioned *? For this payment plan. The standard unit fee for lifetime is $0/month. It's obviously referring to monthly subs which have changed repeatedly even thought that promo no longer applies to monthly subs. Tivo's website is a mess, it's no wonder they have outdated/inaccurate info on there.
     
  9. lessd

    lessd Active Member

    7,695
    5
    Jan 23, 2005
    CT
    This TCF has enough members that have Lifetime Service TiVos that I am sure if anybody had a loss of Lifetime Service (other than some error that was corrected) it would be reported fast.
    At one time I purchased a Series 2 with Lifetime Service, called TiVo and asked that the Lifetime Service be xfered to my account, it was. Two or three months later TiVo came back to me and tried to take the Lifetime Service from me because of some bad things the former owner did, I made a big stink on this Forum and with TiVo itself and ended getting the Lifetime Service back.
    Lifetime TiVo service is not any scam, as of now.
     
  10. eboydog

    eboydog Just TiVo'ing.....

    904
    0
    Mar 23, 2006
    Hey I'm still open to anyone buying lifetime for my Pro, Scouts honor if it expires in 4 years I will pay you TWICE the money that it costs you to upgrade my Tivo right now..... :)
     
  11. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    3
    May 14, 2007
    Paradise...
    Does that include if TiVo goes belly up by then? ;)
     
  12. CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    3,646
    1
    Feb 28, 2001
    North...
    It's hard to imagine TiVo going through almost a billion dollars in cash on hand within a 4 year period, so I think it's pretty safe!
     
  13. bradleys

    bradleys It'll be fine....

    3,687
    4
    Oct 31, 2007
    Yep,

    This is just boiler plate language used for all transactions... TiVo has a number of promotional monthly fees and that is what is in reference here.

    The OP is over thinking the issue and the tin hat gang is more than happy to join in.

    Confusing? Maybe slightly - but not some evil plot to steal your first born.
     
  14. tarheelblue32

    tarheelblue32 Active Member

    3,647
    5
    Jan 12, 2014
    Raleigh, NC
    TiVo is very clear that "lifetime" service means for the lifetime of the box. If they sell you "lifetime" service for a box either with or without using the "PLSR" code, I think you are quite safe in it being for the lifetime of the box. This all seems to be a lot of angst over some sloppy boilerplate language left on the TiVo website.
     
  15. aaronwt

    aaronwt UHD Addict

    19,180
    23
    Jan 31, 2002
    Northern...
    I certainly hope there are no issues. I had been using the PLSR codes for awhile so the TiVos would be a qualifier for the MSD price.
     
  16. Chris Gerhard

    Chris Gerhard Active Member

    6,049
    18
    Apr 27, 2002
    AR
    What nonsense, the title and the silly claim that lifetime for TiVo is a scam. I can state emphatically, I purchased my first lifetime TiVo subscription in 2000 and the lifetime subscriptions are not a scam. The ** footnote only indicates after the promo ends for those promo codes that do end, the normal fees apply. It could be clearer but the silly whining about nothing of significance is really stupid.

    My oldest lifetime, purchased originally in 1999, I bought that TiVo used, even allowed for a one-time transfer to a new box and I used that in 2009 and that lifetime is still rocking along in service.

    Somebody might read the title of this thread and believe the nonsense but I sure hope not.
     
  17. jmpage2

    jmpage2 New Member

    1,951
    0
    Jan 20, 2004
    What's nonsense is your post. There wouldn't be a discussion if TiVo wasn't putting disclaimers in promo codes for lifetime service. Reading comprehension for the win!
     
  18. rwisdom

    rwisdom New Member

    2
    0
    May 29, 2014
    eboydog

    What are you asking for your Tivo Roamio's?

    Ray
     
  19. jmpage2

    jmpage2 New Member

    1,951
    0
    Jan 20, 2004
    He said "PM me for details" so maybe try that?
     
  20. lpwcomp

    lpwcomp Active Member

    8,081
    2
    May 6, 2002
    John's...
    Check the post count. He can't.
     

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