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ipad app going senile - doesn't recognize home

Discussion in 'TiVo Help Center' started by brucek2, Sep 24, 2013.

  1. brucek2

    brucek2 New Member

    1
    0
    Sep 24, 2013
    I'm overall loving the iOS TiVo App with my new Roamio and Mini. Just one problem -- I think it's going a little senile because sometimes it doesn't recognize home.

    I've got a Roamio downstairs and a Mini upstairs. Each location has its own wireless access point (sharing the same ssid and security settings, but on different channels.) The two networks are joined via MoCA -- the Roamio's internal adapter downstairs, and a standalone adapter upstairs.

    The ipad app mostly recognizes that it is home, but occasionally gets confused when I change floors and/or change which TiVo device it is controlling. When that happens it will switch to its away state. Sooner or later it will eventually re-recognize home but I haven't found a pattern yet.

    The network is otherwise solid. I am not seeing problems on any other device as far as losing connectivity to other devices on its own floor, or the other floor. Its just the ipad app.

    There is no other network that the ipad is joining, neither wifi nor radio (which it doesn't even have.) Its always talking to one of my two APs.

    Anyway, does anyone have any technical details they can point me towards as far as how the app is trying to establish whether its home or not? If I better understood that maybe I could better figure out why its getting confused.
     

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