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I hate, hate, HATE the updated Netflix app!!!

Discussion in 'TiVo Premiere DVRs' started by escrge, Aug 22, 2012.

  1. Sep 20, 2012 #41 of 227
    moyekj

    moyekj Well-Known Member

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    Mission...
    It would be trivial for TiVo to throw in a link to the old version under Showcases for those who prefer the old version. The old version is still available since it is used for series 3 models. In fact I would probably use both - the new one for searching and adding stuff to the instant queue and figuring out where I left off watching a series, then the old one to actually play titles.
     
  2. Sep 26, 2012 #42 of 227
    mikeyts

    mikeyts Stream Warrior

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    BTW, you can check to see whether you're getting the 1080p encode by using "Example Short 23.976", a test clip with bit rate and resolution burned into each of its video encodes. Lots easier than measuring bandwidth consumption :D.

    There are several "Example" clips in Netflix's library but only that one and an 8 hour one at the same framerate has those overlays.
     
  3. Sep 27, 2012 #43 of 227
    atmuscarella

    atmuscarella Active Member

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    Hopefully because you wanted a DVR. There are zero reasons to buy a TiVo for streaming media.

    The only reason someone should be paying for a TiVo is because they want a superior DVR, if someone just wants a streaming media device other solutions are very low cost and superior.
     
  4. Sep 27, 2012 #44 of 227
    mikeyts

    mikeyts Stream Warrior

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    I feel much the same way--TiVo is the best cable & OTA DVR solution on the market and that's pretty much all that I actually use it for. I only recently switched to a Premiere and when I bought my S3 ($650 w/o service, on sale), it didn't have players for Netflix or Amazon or any other commercial video service. I have 6 or 7 other devices which stream Netflix and other services and I primarily use my Roku 2 for the purpose (which, with the addition of VUDU last week, has become my perfect streamer, having full-featured Netflix, Amazon, VUDU, Hulu Plus and HBO Go streaming players).

    On the other hand, TiVo uses their products' capability to stream these services to sell them. Given that, people have every right to complain if they're not happy with its streaming players.
     
  5. Sep 28, 2012 #45 of 227
    Arcady

    Arcady Stargate Fan

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    My Premiere Elite is showing the old Netflix in the SDUI. But it gives an error when I try to load it. I am getting the same error on a TiVo HD. The HDUI version on the Elite loads, but crashes the box. Now I can't use Netflix on any of my TiVo boxes in the living room.
     
  6. Sep 28, 2012 #46 of 227
    tmarkoski

    tmarkoski New Member

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    Oct 30, 2010
    Switch the menu type to HD on all HD capable Tivos.
    There was an update pushed out by TIVO that causes the Netflix App to be unable to connect from the SD menu. It simply won't connect.

    If your HD Tivo gets that error, deactivate the unit from Netflix and then reactivate it.


    I had this problem yesterday and tried this on whim.
    It solved EVERYTHING.

    To put it simply, the Netflix App is now incapable of being launched from the SD menu side. This bug falls on the shoulders of both Tivo and Netflix as they both added things to their respective software/firmware that caused this.
     
  7. Sep 28, 2012 #47 of 227
    atmuscarella

    atmuscarella Active Member

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    I agree with you that people certainly should expect TiVo and Netflix/Hulu/Amazon ect. to deliver a well functioning streaming app on the Premiere platform and if they don't certainly have the right to complain about.

    However there are times when complaining just doesn't do much good and living in reality makes more sense. My reality is that most streaming apps are never going to work well on the Premiere platform (Pandora seems to be the exception). The fix is simple, low cost and works well; just buy a Roku or Apple TV and be done with it.
     
  8. Sep 28, 2012 #48 of 227
    moyekj

    moyekj Well-Known Member

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    Using SD Menus on a Premiere you can launch Netflix from Video on Demand. I would be very upset otherwise.

    UPDATE: Hmm. I just checked and now that is no longer working. It certainly used to work as recently as a couple of days ago so something must have changed with TiVo servers to screw things up.
     
  9. Sep 28, 2012 #49 of 227
    Madoc Owain

    Madoc Owain New Member

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    We were using TiVo SD menus as the HD menus on the Premiere are too slow. The streaming video menu reset yesterday to the one from last year, and NetFlix will no longer load. If I switch the interface to the HD menus, it works properly. I hope TiVo pushes a fix for this issue quickly!
     
  10. Sep 28, 2012 #50 of 227
    kmitchell

    kmitchell New Member

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    OK, I thought I was going crazy. I just installed a new XL4 and had Netflix up and working yesterday morning. I went to "demo" it to my wife last night and thought the SD streaming menu looked different. Now I can't even start Netflix. A few seconds after I click on "Watch Instantly" I get an error screen that says something about "an unexpected error has occurred... blah, blah, blah". I'll try HD menus but that is not a solution.
     
  11. Sep 28, 2012 #51 of 227
    Arcady

    Arcady Stargate Fan

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    I can open Netflix in the HD menus if I want my TiVo to crash and reboot. They need to do one of the following:

    1. Fix Netflix so it works in HD or SD menus
    2. Restore the previous version so that it works
    3. Rename the HD menu item from "Netflix" to "Crash your TiVo" so it is accurate
     
  12. Sep 28, 2012 #52 of 227
    mikeyts

    mikeyts Stream Warrior

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    Yeah, but it makes unhappy people feel a little bit better to vent their anger and frustration (though it's foolish to think that your rant might get them to change anything). I don't argue with them any more; if they ask why things are the way that they are I'll offer an explanation, but I leave the "I hate this, I hate this, I hate this! I don't care why you did it, change it back!" posts alone :).

    I don't know; the only one I ever run is Netflix and it works pretty well (I tend to run Pandora on this PC or my Roku). It's lacking a few features of the other players with this UI (notably move by 4 thumbs in the browser with REW and FF and people search) and TiVo's ability to output 1080p24 but not to convert other video formats into 1080p24 confuses people and makes it best to run in 1080i-only, but otherwise it seems to work well.
     
  13. Sep 28, 2012 #53 of 227
    kmitchell

    kmitchell New Member

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    Wow, Switched to the HD menus and get a reboot as well when I try to open Netflix.
     
  14. Sep 28, 2012 #54 of 227
    aaronwt

    aaronwt UHD Addict

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    They all work well on the Premiere boxes. Of course the navigation could be a little faster but otherwise they typically work without issue on my Premiere and two Elites.

    Sent from my HTC ReZound using Forum Runner
     
  15. Sep 28, 2012 #55 of 227
    lujan

    lujan Member

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    Thanks for the great link!! I tried it with 1080i/1080p selected on the TiVo box and the screen went blue after a few seconds on the "Example_Short_23.976" movie. I then changed the video setting to 1080i only, and went back to the "Example_Short..." movie and everything went fine. These are the settings I got:

    Bitrate: 4800 kbps
    RES: 1920X1080
    PAR: 1:1

    I guess this is the best you can get, right?
     
  16. Sep 28, 2012 #56 of 227
    mikeyts

    mikeyts Stream Warrior

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    Yep--that's 1080 res at (as the title of the "film" suggests) 24 fps (23.976, to be exact :)). There are several of those "example" clips (just search Netflix for "example") but only that one and "Example 8 Hour 23.976" have those bit-rate/resolution overlays on their component encodes. (Strangely, those test clips appear to be the only items in Netflix's streaming library with the word "example" in their titles).

    The 8-hour clip has lots of great stuff in it; the guy in the black shirt juggles, recites Shakespeare and more! For a laugh, read some of the user reviews of those test clips :D.
     
  17. Sep 29, 2012 #57 of 227
    moyekj

    moyekj Well-Known Member

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    Issue is now fixed. The new Netflix is now setup to launch from SDUI Video On Demand again, so now it works. Looks like there was a screwup in production servers where Premiere units were pointing back at the older version which apparently doesn't work on Premieres anymore.
     
  18. Sep 29, 2012 #58 of 227
    Arcady

    Arcady Stargate Fan

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    Now I can easily crash my TiVo from either the SD or HD menus!
     
  19. Sep 29, 2012 #59 of 227
    aaronwt

    aaronwt UHD Addict

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    How do you crash it? I only play Netflix from the HDUI and it always seems fine from my boxes using HDMI. I watched several hours of Netflix over the last 24 hours with my TiVos. There were not any issues. Today I've added a Darblet to the HDMI chain and it's still working fine.
     
  20. Sep 29, 2012 #60 of 227
    Arcady

    Arcady Stargate Fan

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    It crashes the box anywhere from immediately to about 2 hours after I start using Netflix.
     

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