So I installed a TB drive into my HR10-250 and used Instantcake 6.4a to install the software. I have three R16-500 that the DVR service is working fine but I am getting a message that the DVR service on my HR10-250 is not activated. I do not have a phone line and never had this issue before using Instantcake so I called D*TV. The guy on the phone tells me since I have a HD Box that I was put under the 20 dollar a month DVR service package deal and the HR10-250 wasn't supported, then I had to explain to him that I do not have an HD box and the HR10-250 no longer supports HD so basically now, it's a SD box. 50 mins later back and forth, I finally got him on the same page with me about my box not being HD and said I needed to moved down to the 8 dollar DVR service and this would have to be escalated to the top people to get this done. Does this make any sense? I find this hard to believe and was wondering if it was on my end because of the Instantcake? I guess I will have to take it somewhere with a phone line? Did I get a bad Instantcake image? So basically if I did upgrade to HD and I was put in the 20 dollar DVR service, D*TV is saying that my DVR stuff on my Tivos will not work anymore. Just doesn't make sense.