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How to force a software update

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by csp122, Sep 1, 2008.

  1. Sep 1, 2008 #1 of 90
    csp122

    csp122 New Member

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    Sep 1, 2008
    I've got a DSR7000 that I haven't used since March 2005... Earlier this weekend, I got it running again, and called DirecTV to re-enable it on my account, but... It's been a few days and the software version is still listed as 3.1.1e-01-2-101 version from early 2005. Unfortunately, this version does not include the DST patch, so all of my "manual" recordings appear to be off by an hour. Is there any way to force a DirecTiVo to update it's software?
     
  2. Sep 1, 2008 #2 of 90
    JimSpence

    JimSpence Just hangin'

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    Sep 19, 2001
    Binghamton, NY
    You may need to give it more time as it will most likely need to get the latest software from the phone line. It is plugged into a phone, right?
     
  3. Sep 1, 2008 #3 of 90
    rbtravis

    rbtravis New Member

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    Aug 9, 2005
    Parker, Co....
    Software update may not work with the Philips DSR7000/17, Mine has been plugged into the phone line for four months with no update (tried to force many times). Directv stated it has been having trouble with that model. Good Luck :)
     
  4. Sep 1, 2008 #4 of 90
    Dkerr24

    Dkerr24 Lost in Big Bend

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    Oct 28, 2004
    Okla, USA
    Change your time zone to one further east to fix your problem until the next DST change. If you're already on EST, that won't work, either.
     
  5. Sep 1, 2008 #5 of 90
    rbtravis

    rbtravis New Member

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    Parker, Co....
    If all you want is to fix your time zone you can purchase Instantcake from www.DVRupgrade.com, Warning it will destroy all saved items. It will install 6.2a image on the disk. Suggest you use your current disk as a backup and install it on a new drive as hard disks are currently inexpensive. The larger the drive, the more you can save. Good Luck whatever you decide. :)
     
  6. Sep 1, 2008 #6 of 90
    csp122

    csp122 New Member

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    Sep 1, 2008
    It's essentially a stock DSR7000 (the power supply has been replaced) with a wired phone connection, and two satellite coax cables... I'm getting program guide data (including locals), but no software updates yet.

    I was under the impression that software updates were delivered via the modem, and that all of the TiVos (Standalone as well as DirecTV) phone home (to TiVo) for these updates... Is TiVo aware that people with DSR7000s are not able to obtain updates? What do us DirecTiVo customers do now that the two companies are in direct competition with eachother?
     
  7. Sep 1, 2008 #7 of 90
    JimSpence

    JimSpence Just hangin'

    30,680
    1
    Sep 19, 2001
    Binghamton, NY
    I don't remember which software did this. But, one of them enabled future updates to come from the satellite. The versions were only available for a certain amount of time, at which point the version would be downloaded in pieces from phone calls. Once all pieces were downloaded then the next phone call would install the latest version.

    Although this probably would be an exercise in frustration, you should call DirecTV (not TiVo) and ask if the software version is still available from the sat (probably not) or from the phone.

    And there is the InstantCake option.

    Good luck.
     
  8. Sep 3, 2008 #8 of 90
    John T Smith

    John T Smith New Member

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    Jun 17, 2004
    Vancouver WA
  9. Sep 3, 2008 #9 of 90
    rbtravis

    rbtravis New Member

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    Aug 9, 2005
    Parker, Co....
    Instantcake does not currently support 6.4a for the DSR7000, I know because I have 2 and DVRupgrade as a policy refuses to discuss future plans. :(
     
  10. tmenss

    tmenss New Member

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    Sep 15, 2008
    RBTRAVIS, one of your posts suggest using instantcake to get 6.4a image onto a hard drive then later you stae that Instant cake doesn't work.

    I'm buying an older but working DSR700 and just need to have a current working image. Can I just buy a new imaged drive rather than use Instant cake? Can I image and prepare a raw drive on my PC using other tools and then replace the older DSR700 drive?

    thanks
     
  11. rbtravis

    rbtravis New Member

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    Aug 9, 2005
    Parker, Co....
    I'm about to try winMFS from MFSlive.org. I have a Hughes HDVR2 that has 6.4a and I am going to attempt to back it up and then restore it to the DSR7000/17 both are non RID machines and see if that works. That is because DVRupgrade does not see doing it in the immediate future and I am tired of waiting. PM me your email and I will tell you if it works. :confused:
     
  12. wedgecon

    wedgecon Just Plain Awesome

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    Dec 28, 2002
    Buena Park, CA
    That does not appear to be true, Instantcake is still available for the DSR7000 and the DSR7000R. Of course they are for version 6.2a, but version 6.4 appears to only be available for the HR10-250.

    Is the DSR7000/17 different than the other two models?
     
  13. rbtravis

    rbtravis New Member

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    Aug 9, 2005
    Parker, Co....
    The thread topic is how to force an update to 6.4a which is not currently supported by Instantcake, only 6.2a is, which is many versions back, but the last version which would support MRV if you wanted to hack the unit with Zipper. which I do not. If you look on the back of the unit left of the fan you will see the manufacturers tag where it says Philips Model Number and you will see which unit you have.
     
  14. tivoupgrade

    tivoupgrade Sponsor

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    Sep 27, 2000
    Chicago, IL...
    This is correct. InstantCake is definitely offered for the DSR7000 product, as well as all of the SD DirecTiVo boxes. We've not released a 6.4 version of the product, however as we've not received those updates on our units.

    Using the 6.2a version on your system should work fine and your unit should automatically update to 6.4 provided its authorized to do so by DIRECTV. Apparently, some units never receive the updates (I know ours didn't) so its not looking like 6.4 was never fully released for all of the platforms.

    The DSR7000/17 is exactly the same as the DSR7000 / DSR7000R from a software perspective - use the first three digits of your service ID as an indication of what software you need (ie as long as the first three digits are the same, then the software required is the same)...

    Lou
     
  15. rock_doctor

    rock_doctor resU deretsigeR

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    Oct 22, 2000
    Personally, i prefer the instant cake to stay with 6.2a as that is (imho) the last stable version of the software. Plus since 6.4a is still available from D* those who want to convert up to 6.4a can just let the TiVo auto update and those who want to stay with 6.2a can just bake it and leave it unplugged. 6.4 is still in the mix as i allowed (unfortunately) a redone hard drive to update less then two weeks ago. It did it over the phone line and first call after turning on the unit.
     
  16. rbtravis

    rbtravis New Member

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    Aug 9, 2005
    Parker, Co....
    How to do a forced upgrade to 6.4a
    This method requires two series II Directv Tivo's one of which has received the upgrade. Remove the power cables to each unit
    Remove the hard drives from both units. Place the hard drive that received the upgrade aside. There will be no changes to that unit. Place the hard drive from the unit that failed to receive the upgrade into the unit that had received the upgrade. connect the cables to that unit, power and data. Make sure the phone line is connected to the unit that received the upgrade. Apply the power cord to that unit. Connect to DVR service and force upgrade, it should happen automatically. Be Patience, my download took 2 hours. keep checking system information. first it will show phone in use, followed by pending restart. Disconnect the power cord. place the hard drives in the original machines. When the previously bad restarts it will restart twice on its own and load and configure 6.4a. It is during the configuration that it will first read your access card and tie it to your machine. It will also determine what model you are running and put that into system information. That is why you only let it restart in the old box. good luck and happy viewing. :D
     
  17. innocentfreak

    innocentfreak Active Member

    8,950
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    Aug 25, 2001
    Florida
    The problem is that many people on 6.2 and 6.2a are now having issues with season passes such as myself. My one Tivo for example thinks Bones this week is no longer a series but knows next week it is part of a season. I also set a season pass for Saturday Night Live which didn't record because I now have the option of two different season passes for the same channel and the one I picked the season premiere didn't fall under even though I picked it from the actual guide.
     
  18. tmenss

    tmenss New Member

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    Sep 15, 2008
    How similar do the two units need to be? I have a situation where the working unit is an R10 and the non working is a DSR 7000. Or would I need to use a DSR 704 (updated) in order to force update the DSR 7000?
     
  19. rbtravis

    rbtravis New Member

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    Aug 9, 2005
    Parker, Co....
    You would use the DSR704 ( that is the one I used) as long as you don't restart the system until the drive is in the destination box you will be ok. Do not use the R10, it has a different motherboard and software package ( I know the same number number, that is met to confuse you :eek:) Good Luck:)
     
  20. rbtravis

    rbtravis New Member

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    Aug 9, 2005
    Parker, Co....
    Remember as a policy to clear the recently deleted folder once a month. If you don't you may have Audio problems. :)
     

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