I just noticed Comcast in my area added Universal HD for my S3 to watch. TiVo haven't added the guide data for the channel though, its just "to be announced". I know TiVo has a method for dealing with this sort of thing, I've seen references to it in passing (but its never been my problem before). So I looked in the FAQ. The link in the FAQ is broken though, but it gave me the right keyword to search for on the TiVo support site. "Line up" are the magic words. That brings up Reporting line up issues to TiVo, but the form you get to doesn't have an option for "I have a channel with no guide data" (see below). I suppose it could be "Program Descriptions are Incorrect", I enetered it as "Incorrect Channels". My HR10-250 gets data for "UHD", my S3 doesn't get data for "Universal HD". The form gives you these choices: Incorrect Channels : Example: On channel 4 the TiVo Live Guide displays ABC, but it's really NBC. Missing Channels : Example: Channel 5 is missing and it should be listed as PBS. Program Descriptions are Incorrect : Example: The TiVo Live Guide shows ER on Channel 2 at 8:00 PM on 12/01/04, but should show CSI. Time Zone is Incorrect : Example: Channel 120, which is CNBC, seems to be 3 hours off. Missing Provider : Example: My cable provider is missing.