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How do you get Tivo Desktop to retreive programs from 2nd Series 2?

Discussion in 'TiVo Help Center' started by mymaustivo, Feb 18, 2014.

  1. mymaustivo

    mymaustivo New Member

    Sep 24, 2005
    I had a Series 2 that failed, but before it did I downloaded a bunch of shows off of it using Tivo Desktop. I can watch any of those programs. My sister recently gave me her 40 G Tivo with lifetime subscription and now I am trying to figure out how to download programs from that. The Tivo Desktop sees it but I get the following message:

    There was an error while attempting to retrieve data form the selected DVR.

    The TiVo DVR’s Media Access Key does not match the key in the TiVo Desktop.

    To authenticate this DVR for transfers over your home network, you’ll need the Media Access Key to your account. Please choose Set Media Access Key from the file menu

    When I go to change the MAK it tells me I will loose access to all of the programs that I downloaded from the other Tivo. I’d like to keep access to those and I might even get the broken Tivo fixed. How do I do that and still download programs from the inherited Tivo?
  2. moedaman

    moedaman New Member

    Aug 21, 2012
    Transfer the Tivo to your account. The MAK will change to your's and then it will work.
  3. scandia101

    scandia101 Just the facts ma'am

    Oct 20, 2007
    MN, greater...
    You would only lose access to your existing downloaded recordings for as long as tivo desktop is set up with the other MAK, when you change it back, you'll regain the ability to play the older recordings.

    However, any recordings from your old tivo can not be transferred to the new tivo unless you have the new tivo transferred to your account.
  4. lpwcomp

    lpwcomp Well-Known Member

    May 6, 2002
    Not directly but if you transfer them to and decrypt them on the computer, they can be transferred to and played on any TiVo.

    Still, it is best to transfer the TiVo to your account.
  5. unitron

    unitron Active Member

    Apr 28, 2006
    semi-coastal NC
    TiVo Desktop puts the shows you transfer to PC into a folder called My TiVo Recordings.

    You can move shows into and out of that folder, and you can put that folder on any drive connected to that PC's motherboard if you need more space.

    If you move shows out of that folder to another folder with a different name, TiVo Desktop won't know where to find them even if it does want to mess with them.

    So if you wanted to be super careful, you could create a new folder in the same partition where your MTR folder is now, and select all of the shows in the MTR folder, right-click, hold, and drag to the new folder, release, and then left-click "Move Here", and they'll all be in the new folder.

    If you have more time and that partition is getting kinda full, you can move them to another folder on another partition or on another drive.

    It takes longer to move them to another partition, on the same or some other drive, because then you're actually moving them and not just re-writing a header somewhere that says where the files are.

    But as was pointed out, transferring your sister's TiVo to the same account at TiVo.com (your account) as your other TiVo is on will get the MAK for her TiVo changed to the one associated with your account, and then both TiVos and the PC will all be using the same MAK.

    The shows themselves aren't tied to the MAK, they're tied to the TiVo Service Number of the TiVo which recorded them, but once you have a TiVo using the same MAK as your PC, you can copy those shows to the PC and then copy them from there to any other TiVo using the same MAK.

    I would not recommend trying to do anything that involves changing your TiVo Desktop installation over the MAK currently being used by your sister's TiVo and then changing it back later. I think that's kind of uncharted territory, and if she really gave it to you and it's really yours, it really needs to be on your account anyway.

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