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How Can we Lobby Tivo to support information for QAM Tuners?

Discussion in 'TiVo Series3 HDTV DVRs' started by Rocko62580, Nov 19, 2006.

  1. Nov 19, 2006 #1 of 165
    Rocko62580

    Rocko62580 New Member

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    Sep 25, 2006
    So I know we all want Tivo to generate info for the QAM tuner's so we can record season passes on HD channels. But what can we do to Lobby them to hurry this process up?
     
  2. Nov 19, 2006 #2 of 165
    TiVoMonkey

    TiVoMonkey New Member

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    Jan 11, 2002
    The Jungle
    The info for what channel is on what QAM is not given to Tribune, where TiVo gets its guide info from.

    QAM layouts are controlled by the individual cable headends.

    It would be hard for TiVo to keep any kind of accurate data for this, much less how difficult it would be for them to gather this info from the cable headends.
     
  3. Nov 19, 2006 #3 of 165
    alaan

    alaan New Member

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    Nov 2, 2003
    so let me get this straight...as of now, Series 3 Tivo's cannot have season passes on HD channels provided via cable?
     
  4. Nov 19, 2006 #4 of 165
    Redux

    Redux No intent to annoy

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    That would be a really good idea.
     
  5. Nov 19, 2006 #5 of 165
    Rocko62580

    Rocko62580 New Member

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    Sep 25, 2006
    Not really. All they would need is a feature that would duplicate the regular station. For example, if channel 4 comes in 82.001 on the QAM Tuner, you could tell your Tivo that channel 82.001 is the same as channel 4.
     
  6. Nov 19, 2006 #6 of 165
    Rocko62580

    Rocko62580 New Member

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    Sep 25, 2006
    :D
    LOL!
     
  7. Nov 19, 2006 #7 of 165
    Rocko62580

    Rocko62580 New Member

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    Sep 25, 2006
    No, Tivo will work fine with Season Passes on HD. I am specifically referencing the QAM tuner, (which let's you get HD channels, without paying for HD service.) Hope this makes sense!
     
  8. Nov 19, 2006 #8 of 165
    jfh3

    jfh3 New Member

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    Denver area
    QAM mapping should not be hard to do - Tivo already has the basic info (mapping station number to frequency).

    The Sony DHG boxes have a very easy to use QAM mapping feature - Tivo needs to implement the same type of function, even if doesn't update the mappings automatically.
     
  9. Nov 19, 2006 #9 of 165
    Rocko62580

    Rocko62580 New Member

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    Sep 25, 2006

    Maybe if Tivo knew that I could buy a Sony DHG because of this feature, it would change their minds, and they would enable this easy feature! :)
     
  10. Nov 19, 2006 #10 of 165
    jfh3

    jfh3 New Member

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    Except that Sony discontinued the line about a year ago.
     
  11. Nov 19, 2006 #11 of 165
    btwyx

    btwyx Substantive Member

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    Mountain...
    HD Channels on cable work fine, cable cards enable it.
     
  12. Nov 20, 2006 #12 of 165
    Saxion

    Saxion Substantive Member

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    Sep 17, 2006
    San Diego
    This missing feature can best be described as the ability to manually map unencrypted QAM channels into the program guide (if not using CableCards).

    The best way to lobby TiVo for this missing feature might be to go here and put in a feature request: http://research.tivo.com/suggestions/2web519.htm

    Please, everybody do this! Even if this doesn't directly affect you (if you use CableCards), it could still be useful to you in the future, plus there are many people waiting on this feature to buy an S3, and more buyers = more subs for TiVo = better prospects that TiVo will survive... :)
     
  13. Nov 20, 2006 #13 of 165
    Rocko62580

    Rocko62580 New Member

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    Sep 25, 2006
    Perfect! I just filled mine out!
     
  14. Nov 20, 2006 #14 of 165
    Maeglin

    Maeglin New Member

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    Sep 27, 2006
    Norcross, GA
    Another thanks for that link... I was wondering how to get feature requests to them as well, considering they're not doing email support anymore and the CSRs would probably only pass on half of what they heard if it were explained to them.
     
  15. Nov 20, 2006 #15 of 165
    pjschaffer

    pjschaffer New Member

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    Dec 18, 2002

    Except that cable companies can and often do change the mapping. Thus, if your cable company decided to move Channel 6 to QAM 82.001, how would the S3 know?
     
  16. Nov 20, 2006 #16 of 165
    Leo_N

    Leo_N Lucky 200 member

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    Wisconsin, USA
    I'd say that if Tivo ever does QAM mapping they will end up doing some sort of backdoor enable along with a disclaimer of non-support for the feature. It really is fairly advanced for the normal person. And trying to explain any feature like this would cost TiVo way too much in support costs compared to the number of new buyers it will generate.
     
  17. Nov 20, 2006 #17 of 165
    vstone

    vstone New Member

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    Martinsville...
    It would be cheaper just to rent the two Cablecards for a few bucks each. If you can afford a $800 DVR, you can afford to rent the cablecards.

    An unsupported backdoor for advanced users would be nice, though.

    Ther is an open question about QAM channel mapping. Our vacation house TV maps some, but not all, clear qam channels to proper channel numbers (ie, 805) and doesn't see some at all. Some STB's with clear QAM tuners map some channels, and others map all, when tested on the same cable feed. There may be a question of chip set and/or firmware. At least one clear QAM STB only covers up to channel 125. Some cable company headends may not be programmed properly and good luck in trying to speak to somewhat intelligent enough to help figure that out. I talked with a cable system head end tech (not an install tech), who really didn;t understand clear QAM tuners.
     
  18. Nov 20, 2006 #18 of 165
    Saxion

    Saxion Substantive Member

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    San Diego
    They don't change the mapping of the OTA rebroadcasts very frequently. The last time they did anything with them in my area was over 2 years ago.

    The S3 would "know" because the owner would tell it. Manually. The same way it's done on all other HD DVRs. The same way it's been done for years to support the VCRPlus code system. The same way it's been done for years with manually-entered channel labels on TVs and VCRs.

    Look, dealing with cable channel lineup changes is nothing new. There is vast and consistent precedent for how to handle these sorts of things...let users manually tweak the channel map. It's not hard, it's not unusual, it doesn't have to be confusing or difficult. It can even be a back-door feature. But it should be an option.
     
  19. Nov 20, 2006 #19 of 165
    Saxion

    Saxion Substantive Member

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    Sep 17, 2006
    San Diego
    Not really for you to decide. For those of us who don't already have digital cable, it can be costly...the required upgrades in my area are $6/mo for Digital Gateway Service, $9/mo for HD Service, and $4/mo for a pair of CableCards. That's $228/year just to get what I already get today for free (I'm perfectly content with only the HD offerings on the network feeds).

    I really don't understand why anybody would argue against adding this feature. How does this personally affect you negatively? Is there any downside, at all, to anyone? On the plus side, it adds more subs, which is good for TiVo, who desperately needs them.
     
  20. Nov 20, 2006 #20 of 165
    btwyx

    btwyx Substantive Member

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    Mountain...
    It does, it distracts TiVo from doing things which could otherwise benefit me. If they provide this feature, TiVo are just going to lose, it'll cause support calls and hate when the cable companies change the mappings. There's already a perfectly good solution to this "problem", its the cable card.
     

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