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Has anyone received order from Tivo.com yet?

Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 14, 2006.

  1. Sep 14, 2006 #81 of 176
    Aiken

    Aiken Blah, blah, blah.

    287
    0
    Feb 17, 2003
    Redmond, WA
    Um, I think you could take a pretty good guess about that. :) The silence began when the mob started to growl. I have a mental image of a house with all the doors and shutters closed.

    Anyway, it's not like they're going to tell you anything you want to hear. I mean, really, don't we just want them to talk so we can argue with them? :)
     
  2. Sep 14, 2006 #82 of 176
    shady

    shady Previously European

    4,375
    48
    May 31, 2002
    Morgan...
    I just went back to look at my confirmation e-mail and noticed that I did something dumb. I entered the wrong apartment number!!! I was kind of in a hurry :rolleyes:

    Anyway, I phoned TiVo, and they told be to wait until I get the tracking number, and then either phone the shippers or phone them to get the number changed!

    I just hope I get the tracking number before it's delivered!
     
  3. Sep 14, 2006 #83 of 176
    LonV

    LonV Member

    41
    0
    Feb 13, 2006
    I decided to call them and their automated response system asked if I ordered after 9/13 or not...leaving me to believe that orders on 9/12 were being treated differently. Either way, when I got to the rep she let me know that mine was "one of the ones to be shipped today".
     
  4. Sep 14, 2006 #84 of 176
    johnner1999

    johnner1999 Member

    196
    0
    Oct 26, 2002
    http://www.americansatellite.com/

    this is who is full-filling

    tracking info

    877-367-8486?

    all i know is this is a damn joke!!!!

    starting to already 2nd guess spending the $800
     
  5. Sep 14, 2006 #85 of 176
    irkedpenguin

    irkedpenguin New Member

    30
    0
    Sep 12, 2006
    Ann Arbor
    Damnit, and I orderd on Sep 12 at 10:21 AM

    Dear TiVo Customer,

    Thank you for your TiVo Store purchase. Unfortunately, due to excessive order volumes for the TiVo Series3 HD Digital Media Recorder, your shipment has been delayed. We will be refunding all shipping charges to your account. The credit should post to your account within 3-7 business days.

    Please be assured we will be shipping your order no later than Friday, 9/15/06. You will receive a shipment confirmation email with the tracking information at that time. We sincerely apologize for any inconveniences this may have caused. In the meantime, if you have any further questions or concerns, please feel free to contact us at (877) 367-8486.

    Best regards,

    TiVo Customer Support
     
  6. Sep 14, 2006 #86 of 176
    SoBayJake

    SoBayJake New Member

    407
    0
    Feb 6, 2002
    Los Angeles, CA
    A DirecTV company fulfilling for the Series 3 TiVo?
     
  7. Sep 14, 2006 #87 of 176
    SoBayJake

    SoBayJake New Member

    407
    0
    Feb 6, 2002
    Los Angeles, CA
    When did you get this notice? I haven't gotten one yet. Were you in the VIP order set, or the regular order set? I ordered from the VIP site, but not until 3:45 PM Pacific time.
     
  8. Sep 14, 2006 #88 of 176
    Gregor

    Gregor save the princess save the world

    47,493
    132
    Feb 18, 2002
    Just got the letter too.

    I wonder if that means that it's still coming 2nd day like I wanted or because it's free, it's coming on the slow boat.

    Edit: ordered about 10:15 AM ET on Tues.
     
  9. Sep 14, 2006 #89 of 176
    bdraw

    bdraw Member

    465
    8
    Aug 1, 2004
    Tampa, FL
    Yep, just got the same email.
    Boy am I glad I picked up that one from Best Buy today.

    I have another one from Best Buy on order, supposed to have it Sunday.

    I will sell it at my cost to the first person to reply to this message, if no one wants it I will ebay it.
     
  10. Sep 14, 2006 #90 of 176
    irkedpenguin

    irkedpenguin New Member

    30
    0
    Sep 12, 2006
    Ann Arbor
    SoBayJake,

    I ordered through VIP.

    I called earlier and was told that it would ship today.

    Now I have to cancel my comcast install for Saturday.
     
  11. Sep 14, 2006 #91 of 176
    ejennis

    ejennis New Member

    18
    0
    Mar 5, 2002
    AZ
    I just received the same email. Bummer.

    -Eric
     
  12. Sep 14, 2006 #92 of 176
    johnner1999

    johnner1999 Member

    196
    0
    Oct 26, 2002

    yup.... a rep called me back and the caller id was

    603.228.8815

    which explains why they have two differnt systems. also thought it was funny how they kept asking if i wanted a directv system - lol. i think it would be even more funny if they used a dish company :)


    i guess i'll keep using my SA8300
     
  13. Sep 14, 2006 #93 of 176
    SoBayJake

    SoBayJake New Member

    407
    0
    Feb 6, 2002
    Los Angeles, CA
    Well, there goes any chance of VIPs getting in ahead of anyone else!

    I bet if you called them again you and just asked for status, you would still get the "oh, it shipped today" answer like the rest of us..this is nuts!! :(
     
  14. Sep 14, 2006 #94 of 176
    fluxin

    fluxin New Member

    11
    0
    Sep 14, 2006
    Same email here :( This bothers me a lot. I've read through the other posts, and I can understand the reasoning some of you have as to how it's "ok" for this to happen. However, this still bothers me. I ordered a new projector today overnight just for the tivo so now I'm losing at least a weekend of quality viewing on the new tivo, plus specifically paid for overnight shipping on a projector in anticipation. bah tivo I say
     
  15. Sep 14, 2006 #95 of 176
    SoBayJake

    SoBayJake New Member

    407
    0
    Feb 6, 2002
    Los Angeles, CA
    Ok..now you can count me among those that just got the notice!!

    If they ship by Friday, and still over night it, I will have it in time for my install...otherwise, I have to push the date back! ARGH!
     
  16. Sep 14, 2006 #96 of 176
    boomvader

    boomvader New Member

    26
    0
    Feb 18, 2002
    Tivo.... YOU SUCK!!

    --------------------------------

    Dear TiVo Customer,

    Thank you for your TiVo Store purchase. Unfortunately, due to excessive order volumes for the TiVo Series3 HD Digital Media Recorder, your shipment has been delayed. We will be refunding all shipping charges to your account. The credit should post to your account within 3-7 business days.

    Please be assured we will be shipping your order no later than Friday, 9/15/06. You will receive a shipment confirmation email with the tracking information at that time. We sincerely apologize for any inconveniences this may have caused. In the meantime, if you have any further questions or concerns, please feel free to contact us at (877) 367-8486.

    Best regards,

    TiVo Customer Support

    --------------------------------------

    I will never order from tivo.com again. What a hassle and waste of time.
     
  17. Sep 14, 2006 #97 of 176
    Gregor

    Gregor save the princess save the world

    47,493
    132
    Feb 18, 2002
    I'm disappointed. Tivo made commitments on their site they failed to keep. I wanted to move my S1 sub, so the only place to order it was on the VIP site.

    There are *lots* of companies that handle this sort of volume on a daily basis, it's a shame Tivo chose a company that let them and their "VIP" customers be disappointed.
     
  18. Sep 14, 2006 #98 of 176
    Gregor

    Gregor save the princess save the world

    47,493
    132
    Feb 18, 2002
    You think they'll spring for Sat delivery?
     
  19. Sep 14, 2006 #99 of 176
    fluxin

    fluxin New Member

    11
    0
    Sep 14, 2006
    Also don't forget that it won't come on sunday. Overnight shipped tomorrow almost for sure means it will arrive on Monday, not Sunday. Erg, for some reason this really gets to me.
     
  20. fluxin

    fluxin New Member

    11
    0
    Sep 14, 2006
    Btw, if they have it at fry's tomorrow, I'm buying it and refusing shipment from tivo. ERG!
     

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