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Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 14, 2006.
No Tue was the day it came on line to order. I ordered on tueday as far as I know that was the first day you could order. Is this right??? Nothing from tivo so far
Pony or Jerry, a little help here.
This is getting ridiculous
I know I'll be shot for this (especially since I already have my S3), but it's interesting about all the complaining here regarding shipping "delays", "broken promises", etc. For crying out loud, most of us have been waiting for the S3 for upwards of two years. What's a few more days?
Go play with your S3 and leave us alone!
Absolutely! We know you are reading the forums. To choose NOT to communicate is still communicating. (sounds like a Rush song!) In this case, it is creating frustration to your core audience! We are the people who will recommend or NOT recommend this product to our family and friends! We are the ones who have been reading up on the product for the last year.
It's now been a full 48 hours since I ordered mine with 1-day shipping. I have made 2 calls to Tivo to no avail. No notification E-mail.
I have gambled to have COX come to the house tomorrow afternoon with 2 cable cards. My fault if the Tivo doesn't arrive in time... I know.
Having to reschedule a CableCARD visit!
BTW I don't think people are complaining about broken promised per se but missed expectations.
I'm still waiting. No hurry for me. Comcast told me the first appointment available to get Cable Cards is Oct 10th. At first they were going to charge me $29.99 for each card. Basically 60 dollars to push a card into the back of a machine. I got them down to 29.99. I still think it is rediculious that they just don't mail me the cable cards.
Can I, please? Right now?
Good point...since I'm not using CCs, I hadn't thought about that.
I'm keeping my fingers crossed today. I ordered mine at 8:19AM EDT on Tuesday, so I hope I'm one of the ones shipping today... otherwise, I will have to reschedule the cable card install.
Just as an aside: The tech with the cable cards is also coming out with the head of digital infrastructure in my area. They've never seen a S3 before (had to look it up on the web while I was ordering my cards) and they want to have their 'best guys' there for the install. Cards are $1.95/mo each, but a $40 install charge to roll the truck.
Please please TiVo, ship mine today!
Charge them for the peep show.
I just spoke with Tivo on the phone. I was also told that orders will start being shipped out today. I was then told that they had no way to check the status for my order today.
They then said that I could call back tommorrow morning and they will be able to tell me the status for my order (based on my order number). Who knows.....
The woman on the phone also told me that they had over 1000 orders for the units and were not expecting that. I am thinking to myself you know how many people have lifetime memberships and you didnt think it would be possible that a good portion of these people would order them? (not even talking abotu people chomping at the bit for HD dual tuner for non-satellite).
Anyway...waiting with baited breath. I wish I knew if it was coming tommorrow so I could call out sick at work. lol
yes, type out an invoice and give it to them when they leave. say $100 and it can be paid in 30 days or taken off your cable bill
The number of orders they were expecting is irrelevant.
They must have been expecting SOME orders on Tuesday and should've been prepared to start shipping boxes on TUESDAY.
I ordered early Tuesday morning because of the VIP terms and paid for overnight shipping so I would have it yesterday. Not happy. Then I realized the 1-2 delay and now may not see if before Monday (because apparently not all orders placed Tuesday will be shipped today).
And had to reschedule a CC install from today, which since I scheduled, will have to pay for, if they can't get to the installer before he gets here.
And still not a peep from the Tivo employees...
I'm another anxious user that just got off the phone from speaking with TiVo. I had a long hold time the first call after I got past their voice response system (mabe TellMe?). At any rate the second time thru, I got Sales and she was able to call up my info supposely using the confirm # I got when I ordered online at TiVo's website.
She said my order is one of the ones going out "today" and then yes I will receive a shipping confirm email, maybe tonight (thurs, 9/14).
I ordered my S3 around 18:00 PDT yesterday, Wed. (9/13).
I'm watching this thread to see updates on when people start actually receiving orders from TiVo's site...
you think that it is crazy for me to be unhappy? I ordered a unit from their 'VIP' site and paid for overnight shipping&handling. That was two days ago and my box hasn't shipped yet. It is not crazy to want to dispute the shipping&handling charge
It is when it says it will be 1-2 business days before its shipped.
They say that on virtually all websites when you order, but they still ship that day or the next. Calling it a VIP list when they shipped out to a ton of other places first is BS