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Has anyone received order from Tivo.com yet?

Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 14, 2006.

  1. Sep 14, 2006 #1 of 176
    mchad

    mchad New Member

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    Sep 12, 2006
    I know I haven't and I ordered it on Tuesday, overnight. No credit card charge either... Glad I made that appointment for cablecards tomorrow... If it doesn't show up today, I'll have to cancel and reschedule. Checked Best Buy, and as usual, says in stock in five surrounding stores, yet calls to each show none in stock. That's nice too...
     
  2. Sep 14, 2006 #2 of 176
    nhaigh

    nhaigh New Member

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    Jul 16, 2001
    Lawrencevill...

    All the information we have is that they will start shipping today so you shoudl see it tomorrow if you chose one day shipping.
     
  3. Sep 14, 2006 #3 of 176
    mchad

    mchad New Member

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    Sep 12, 2006
    Ok, then it is a gamble... I have a 2-5pm appointment. Overnight usually comes at noon (unless priority, which I doubt) so I just might make it.

    If not, I wonder if I could talk the cable guy into just handing me the cablecards?

    Thanks
     
  4. Sep 14, 2006 #4 of 176
    mchad

    mchad New Member

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    Sep 12, 2006
    Just got off the phone with Tivo. My God, I have never heard someone so good at doubletalk as this guy. For five minutes he went on about how this is a new unit, and how it went on sale at 9am on tuesday and BAM, they got hit with orders like wildfire. I finally had to interrupt him and asked "please sir, just the facts, when will it ship, will a tracking number be available and if so, when" After being on hold, he comes back with another mouthful of mindless blather which amounts to "If it ships today before 2pm then you will have it tomorrow, if not, then you will have it on Monday."

    Ugh.
     
  5. Sep 14, 2006 #5 of 176
    nhaigh

    nhaigh New Member

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    Jul 16, 2001
    Lawrencevill...

    I'm seriously considering refusing it if it arrives after tomorrow and getting one Saturday morning from BB or CC.
     
  6. Sep 14, 2006 #6 of 176
    cap

    cap New Member

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    Jan 27, 2001
    Omaha, NE.
    Tomorrow will be a VERY interesting day for a lot of people.
     
  7. Sep 14, 2006 #7 of 176
    mchad

    mchad New Member

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    Sep 12, 2006

    Be careful, because as I said before, no bestbuy within driving distance (of me) has one in stock, even though it says they do on their website... Call and confirm first! (and then pick me up one...;-)
     
  8. Sep 14, 2006 #8 of 176
    jgsx

    jgsx New Member

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    Jan 22, 2006
    I called and asked for my tracking info yesterday. The guy had obviously had this coversation several times. He told me with a firm tone that it said it wouldn't ship until 9/14 RIGHT ON the order form, so I knew that when I ordered.

    I'm disputing the overnight charge on my credit card. Even if I don't win, it's still my way of saying F U to tivo.com and hopefully it wastes some of their time.
     
  9. Sep 14, 2006 #9 of 176
    ah30k

    ah30k Active Member

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    Jan 8, 2006
    WHAT????

    What the f^% is this "If it ships today" business
     
  10. Sep 14, 2006 #10 of 176
    mchad

    mchad New Member

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    Sep 12, 2006
    I just ordered it from Circuit City, was assured it would ship today, overnight delivery. Now I'm on the phone with tivo cancelling...
     
  11. Sep 14, 2006 #11 of 176
    MikePeekskill

    MikePeekskill New Member

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    Apr 3, 2006
    I called Tivo as well this morning -- she said they were "all shipping today" (Sept. 14). It's ridiculous that Tivo wouldn't 1) put a blurb on the website about being overwhelmed and shipping is delayed, etc.) or 2) sending an email to all those who ordered right away and apologizing for the delay. And how does a company like Tivo get overwhelmed so quickly? They must have known that many die-hard Tivo users (like myself) would shell out the $800 (sadly) the first day. Weren't they prepared for the onslaught?

    Sorry, just venting. I don't mind being told it's delayed -- but I really mind being left in the dark by the vendor for such an expensive item.

    Michael
     
  12. Sep 14, 2006 #12 of 176
    bdraw

    bdraw Member

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    Aug 1, 2004
    Tampa, FL
    Not yet, but have one on order at BB just in case.
     
  13. Sep 14, 2006 #13 of 176
    cap

    cap New Member

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    Jan 27, 2001
    Omaha, NE.
    Where did you read it was delayed?
    I assume you mean shipping.
     
  14. Sep 14, 2006 #14 of 176
    ehardman

    ehardman Member

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    Feb 18, 2004
    Kansas
    I think you forgot to take your medication.
     
  15. Sep 14, 2006 #15 of 176
    robbins

    robbins No Stalkers Please

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    Aug 23, 2005
    But it wasn't delayed and they have NOT left you in the dark. If the order form said it ships today it sounds like that is still the plan. With you guys calling and bugging them so much maybe they won't get them all shipped now!
     
  16. Sep 14, 2006 #16 of 176
    cotton168

    cotton168 New Member

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    Aug 8, 2006
    Monterey...
    For those that called BB and got nothing, I would say to go to that store. I went to one that showed inventory online and the guy was trying to find the SKU number. It took a while, but he was able to find the 2 sets high above a corner. I picked up one and the BB I went to was the City of Industry, CA one. ZIP is 91745.

    Tried to cancel with Tivo for the one I ordered from them thanks to their long a$$$ ship date, but was given a credit of $40 for the overnight and then told to return the product when it arrives. Now pondering whether or not I should refuse shipment or not and whether or not I would be charged with the shipping back to Tivo after refusing the shipment. :rolleyes:
     
  17. Sep 14, 2006 #17 of 176
    mchad

    mchad New Member

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    Sep 12, 2006

    Thats strange. When I called them this morning to cancel, the rep said "I don't know if I can.. Hold please." then he came back on in a minute and said "your order was cancelled"

    I wonder if I will get two...
     
  18. Sep 14, 2006 #18 of 176
    rainwater

    rainwater Active Member

    7,058
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    Sep 21, 2004
    What would you refuse shipment for? TiVo sent the item when they said they would.
     
  19. Sep 14, 2006 #19 of 176
    etsolow

    etsolow Don't Try

    1,554
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    Feb 8, 2001
    Wisconsin
    The TiVo rep I just spoke to said that S3 orders would "start" shipping today for people who ordered them "about four days ago" and that unless I was one of the very earliest orders, there was no guarantee that mine would go out today. :rolleyes:

    She offered to email the tracking number tomorrow morning, and took my name and email address (as if they didn't already have that information).

    E
     
  20. Sep 14, 2006 #20 of 176
    Chad_STP

    Chad_STP New Member

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    Nov 26, 2005
    Omaha, Nebraska
    Counting today, four days ago = Monday. Were we even able to order the S3 on Monday?
     

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