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Hard Drive Upgrade Info

Discussion in 'TiVo Roamio DVRs' started by amseven11, Aug 20, 2013.

  1. innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    I agree. My Pro is rebooting once a day during primetime with a stock drive. My Premiere XLs aren't.

    All of them are running on stock drives.
     
  2. KevinG

    KevinG Member

    303
    0
    Sep 3, 2003
    Mt. Laurel, NJ.
    And you are willing to accept this as normal?! I was upset when my Pro rebooted ONCE.
     
  3. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Recent random reboot problem (multiple platforms) - TiVoMargret responds!

    http://www.tivocommunity.com/tivo-vb/showthread.php?p=10039469#post10039469

    Great to hear!

    However, if this "service interaction issue" causing the reboots caused any corruption of the databases/structures as a result of the primary cause, my advice in this post http://www.tivocommunity.com/tivo-vb/showthread.php?p=10038994#post10038994 may clean up any lingering issues.

    If us TiVo users didn't have TiVoMargret, this issue would likely be repeatedly denied by the TiVo CS Reps, as even existing, go on for months, and we'd all be stuck doing the CSR scripted support dance, which usually includes finding any way to blame the problem on anything except TiVo (the product and/or the company).
     
  4. innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    No. I emailed Margret last night when I saw it wasn't just me experiencing it. Other users had already so a fix was already in the works as posted above and in the other thread.
     
  5. KevinG

    KevinG Member

    303
    0
    Sep 3, 2003
    Mt. Laurel, NJ.
    Nice! Hadn't known that Margret was involved...glad this was tracked down.
     
  6. deac33

    deac33 Member

    43
    0
    Sep 28, 2013
    Hi,
    Would you tell me or point me to how to do the disk drive tests that you've suggested in the forums?

    Nooneuknow has given some very helpful advice in forums and I hope he or someone can point me right.

    I want to upgrade my 1TB WD10EURS AV-GP to 4 TB so I bought the WD40EURS AV on Amazon. I notice it says "AV" and not "AV-GP", don't know if that matters.

    When installed the Tivo tries to boot up, flashes the screen about "Need to format the hard drive" but then goes immediately to a second screen, then reboots and recycles.

    I can post this to a different or new thread if that's more appropriate; please tell me where to go. :)

    Thanks for the consideration,
    -deac
     
  7. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    3
    May 14, 2007
    Paradise...
    The max you can put in a Roamio is 3TB, with the exception of a special proprietary process by Weaknees.
     
  8. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Thanks for the kind words. I seem to be hated by long-timers, and (lately) loved by first-time posters, long time lurkers, and new members... :)

    Sorry to have to point out the obvious (to long-timers) answer:

    The Roamios can only format (partition) up to 3TB.

    The model number of your drive reflects an "AV-GP" drive, which is designed for A/V applications that operate 24/7. I'm sure the drive says "Green" or "Green Power" somewhere on the label (the "GP" designation).

    Currently, the only easy way to get 4TB on a Roamio is to buy a specially pre-prepared drive from a web-store called Weaknees, or buy a Roamio from them with that drive in it.

    There are harder ways, that even I am waiting to be simplified, and pass the test of time in use. I think there are about three threads on the subject. Maybe one of those who has mastered it, can walk you through it.

    Sorry for the bad news. If possible, you may want to return the drive to where you purchased it from, as "incompatible". You really can't go wrong with Green AV drives for TiVo use, and will get a year longer warranty. I'll point-out, as I always do, that TiVo doesn't use the AV-specific features of the drive. But, these days, the year longer warranty is (usually) worth the drice difference between Green and Green AV (AV-GP).

    So, the usual recommendation is to get a WD30EURX, or a WD30EURS (older model that works just as well for TiVo use).
     
  9. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    3
    May 14, 2007
    Paradise...
    Is there an echo in here? ;)
     
  10. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    I was typing and multi-tasking, so your quick post beat my longer reply. ;)
     
  11. deac33

    deac33 Member

    43
    0
    Sep 28, 2013
    Thanks to both of you, and thanks for the extra explanation.

    If I do get the 3TB device should I do the disk tests mentioned elsewhere, and if so where can I find a description of how to do them? I'm pretty computer competent but Tivo newby.

    thanks very much, you are a champ,
    -deac
     
  12. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    If you have a computer with a spare SATA port and SATA power connector, some use the software from the drive manufacturer's website, like "WinDlg" (Data Lifeguard Diagnostics for Windows) for WD.

    The In-TiVo tests can't do as much testing, and are better described in some of the other threads.

    You want to write zeroes (whole drive), then run extended (read whole drive) tests, to be sure the drive has no current defects.

    You can also just put it in and pull it to run the read-tests, later, if you have problems. The in-TiVo testing is limited, and takes forever.

    Your best bet, if pre-testing, is to use the support section for the drive maker you use, on their website. If you still have questions, you can ask here.
     
  13. neo_ny

    neo_ny New Member

    11
    0
    Mar 26, 2014
    I am not allowed to send PM's yet .. can you PM me and let me know how much you are selling the 2TB hard drives for? Thanks!
     
  14. truman861

    truman861 New Member

    88
    0
    Jul 13, 2012
    Tampa FL
    So im trying to understand, is the TiVo software stored on the hard drive? For example, if my current software version works fine but I know theres a new update coming, can I create a new hard drive on a backup drive and if something happened to the software version that I don't end up liking, could I swap back over to the other hard drive and have the previous version even though I would loose my saved shows ?
     
  15. ggieseke

    ggieseke Active Member

    4,031
    12
    May 30, 2008
    On Roamios the software is stored in flash memory, not on the hard drive.
     
  16. May 8, 2014 #1736 of 3265
    sksjedi

    sksjedi New Member

    5
    0
    May 8, 2014
    Hello, is there a Roamio HD upgrade FAQ for Dummies someplace?
    I have a 4 tuner Roamio that I want to set up for OTA, and want to expand the hard drive capacity.
    The instructions on page 1 seem pretty clear, what confuses me is what kind of HD to purchase? I have tried to read as many of the 58 pages as possible, but keep getting confused.

    I'm looking for a 2TB drive, and keep seeing deals pop up, but don't know which drive to get WD RED/BLUE/BLACK/GREEN? etc..
    Seagates?

    Thanks
     
  17. May 8, 2014 #1737 of 3265
    A J Ricaud

    A J Ricaud New Member

    1,143
    0
    Jun 25, 2002
    Hacienda...
    Most people seem to prefer the Western Digital 2/3 TB Green AV/GP drives. The plain "green" drives are OK, too, just not specifically designed for DVRs. Some also like the Western Digital "red" drives, which have a longer warranty and are designed for 24/7 server (NAS) applications. I haven't seem many using Seagate drives.
     
  18. May 8, 2014 #1738 of 3265
    DeltaOne

    DeltaOne Mount Airy, MD

    269
    0
    Sep 29, 2013
    Don't over-think the issue. The cheapest drive will work fine.
     
  19. May 8, 2014 #1739 of 3265
    ggieseke

    ggieseke Active Member

    4,031
    12
    May 30, 2008
    Forget black altogether, and possibly blue. The blacks run WAY too hot. I have blues in two of my Series 2s and they're fine, but the RPMs are more than you need and the temps are borderline.

    Seagate drives have been getting mixed reviews, but I'm not sure why. I have 5 ST2000DM001 and 6 ST4000DM000 drives and they have all been rock solid. The RPMs, overall performance, acoustics, and even the number of sectors are the same as the equivalent green/red WD drives.

    TiVos (even a Roamio Pro) run at 1.5Gbps, so just look for a 5400-5900 RPM drive that runs cool and quiet. I have bought WD reds from vendor X one day, greens from vendor Y the next, and Seagates the day after that. Look for warranty, price and shipping costs.
     
  20. May 8, 2014 #1740 of 3265
    CoxInPHX

    CoxInPHX COX Communications

    2,350
    6
    Jan 14, 2011
    Phoenix, AZ
    I'd stick with what TiVo installs OEM:

    Western Digital 2 TB WD AV-GP - WD20EURX

    Western Digital 3 TB WD AV-GP - WD30EURS
    or
    Western Digital 3 TB WD AV-GP - WD30EURX
     

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