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Hard Drive Upgrade Info

Discussion in 'TiVo Roamio DVRs' started by amseven11, Aug 20, 2013.

  1. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...
    Good to know for future reference. I noticed they are mixing it up using both Seagate and WD. Is it limited to one or the other? I like to be sure I provide facts, and not just what is reported by others, and appreciate that you didn't flog me for not knowing they have started using them. Really, I do.

    When the TiVo HD originally came out they used SATA1, then went to SATA2 (I bought two of the first batch made and two of the last ever made).

    The Premieres came with SATA2 from the start, and I can attest that the TiVo HD & Premiere both emulate IDE ATA133, regardless of the drive (if you know when to watch the logs, and where to look, it is logged what modes the TiVo sets, as well as the block sizes).

    As for the Roamio, I have it from a reliable source, that it appears TiVo still hasn't found it necessary to change this, but nothing concrete on if they've moved beyond IDE ATA133 emulation, as the mode the TiVo sets. I'm not in-the-know enough to know how hard, or easy, it would be for them to change it. I figure if it's hard, and they don't need to, they won't do it. I'd love to hear from somebody who can shed any light on this (if TiVo has changed the mode/emulation).

    I'm pretty sure it's purely a matter of what they can get (due to availability/supply/pre-allocation) and at what price, at the time. I used to work for a system builder, so I know how the game works, with drives that are in high demand (even if all that demand is one giant company).

    I wouldn't be surprised if they install SATA2 drives in on Tuesdays, and SATA3 on Wednesdays, etc.

    Anyway, the takeaway from all this, that matters, is that nobody should expect any performance gain, in a Roamio, by using SATA3, nor should they expect any loss of performance by using SATA2. No worries about using either.
     
  2. ncbill

    ncbill Member

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    Sep 1, 2007
    Western NC
    Tivo's warranty is only worth using for the first 90 days; after that any extended warranty is cheaper than what Tivo will charge you for a replacement unit.

    So if one plans to upgrade DIY, they should buy an "extended warranty" (even the one Tivo sells is serviced by a third party) and if anything goes wrong reinstall the original drive and contact the 3rd party "extended warranty" provider for replacement.

    Tivo's not involved in any part of that process, since you're not asking to use their warranty.

     
  3. aaronwt

    aaronwt UHD Addict

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    Jan 31, 2002
    Northern...
    SATAII or SATAIII really doesn't matter. No platter drive that would be used in a TiVo can even read or write that fast.
     
  4. aryndub

    aryndub New Member

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    Jun 25, 2009
    So I should keep the original drive in until 90 days (in case something goes horribly wrong) and then I can swap it out for the expanded one? I see the Tivo extended warranty is $40 for 3 years which sounds fair. I plan on doing the lifetime subscription, and so I guess this is my best bet as opposed to using a third party like SquareTrade?
     
  5. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...
    This isn't an argument that I am presenting, just some details I feel shouldn't be left out:

    As I attempted to make clear in my post, regardless of 3rd-party warranties (and perhaps making a mistake by neglecting to mention them), you still have to get support services from TiVo, if you need it. I don't know of any 3rd-party warranties that take over the support role that TiVo plays. Any I am aware of, only handle warranty claims. A 3rd-party warranty provider generally only asks why you consider the product defective, in order to justify authorizing the return for replacement. That is not the same as providing support.

    While there are plenty of cases, with other products (not TiVo), where the 3rd-party also takes on the responsibilities of providing support, I have yet to come across any mention of this for TiVo. I think this is by TiVo's design.

    TiVo can, and sometimes will, refuse to provide support to you, open support tickets, or even take bug reports, if they notice you have changed drives. If the problem you are having is due to a TiVo design flaw, or software bug, a replacement under 3rd-party warranty will not resolve such an issue, just provide you another TiVo, with the same flaws/bugs. This is why having TiVo continue to provide you with support services is so important. TiVo doesn't stop supporting you, just because their own 90-day, or their own extended warranty, ends.

    No arguments over that the extended warranty from TiVo, is very likely handled by a 3rd-party, only uncertainty on how much the involved companies share with each other, if any. After all, When you call TiVo support, you are dealing with a 3rd-party company. Do we know for sure TiVo's own 3rd-party support company has no ties to TiVo's choice for their 3rd-party extended warranty company? It could just two differently named service providers, who could both be part of the same parent company and, theoretically, share information. I can't prove it, nor disprove it, at the moment.

    Also, I've seen many other challenges to the way of thinking you describe, spread throughout various threads. I'm not going to challenge it, in any other ways, myself, as it always winds up turning into bickering back and forth, until everybody just drops the matter, so the threads the debating was going on in could return to their normal intended purpose.

    This post is intentionally simplified, for the sake of brevity. I just felt it was worth bringing up the otherwise left-out, matter of insuring continued support, from TiVo, when discussing warranties and drive upgrades.
     
  6. ltxi

    ltxi New Member

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    Feb 14, 2010
    Colorado
    Yes. One of the two Roamio Plus units I bought and upgraded to 3TB failed within a week due to non drive issues. I dropped the original drive back in and returned for replacement. No issue.
     
  7. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...
    When making such statements, I feel there should be an obligation to warn the inquiring party, more so the countless others that will read it, that TiVo can change this at any time, if they wish.

    I consider this more of a blanket post for all, and hope you don't feel I'm trying to pick a fight, just because I quoted your post.
     
  8. ltxi

    ltxi New Member

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    Feb 14, 2010
    Colorado
    Dude, I don't know what your sudden problem with me is but I'd like to get past it.
     
  9. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...
    Didn't you read the last line of my last post?

    I don't have a problem with you, so there's nothing to get past.

    I'd have posted the same things, regardless of who the posts I referenced came from, if they had the same, or similar content.

    If you still feel we have a "problem", please take it to PM. Thanks.
     
  10. MikePA1

    MikePA1 New Member

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    Nov 15, 2013
    I feel people are smart enough to know when they upgrade the HD they are voiding the warranty.
     
  11. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...
    That is merely an assumption, on your part. There's an ages-old saying about assuming things.

    You just joined this month, and have 3 posts, at the time of this post. How could you possibly know the makeup/breakdown of the members here, and what their levels of knowledge and expertise are? (That's a rhetorical question). I just assumed something, about you, and would guess you don't like that I did... Just making a point.
     
  12. MikePA1

    MikePA1 New Member

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    Nov 15, 2013
    Simple, I have a better opinion of people's intelligence than you apparently do. Most people would know if they take a piece of electronic equipment apart, they void the warranty.
     
  13. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...
    Whatever... :rolleyes:

    I'm not commenting any further, which is not an acknowledgement that I agree with anything, and/or that I couldn't find anything to disagree with.

    You made your statement, I made mine. Anything further would just be "bickering", which is against the forum rules, as well as going Off-Topic, which is also frowned upon.
     
  14. drm31415

    drm31415 New Member

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    Nov 18, 2013
    Someone may want to post info about 4TB drives not working yet on page 1 or page 5(where atleast 1 site links) so some dummy doesn't assume that since WKs offers 4TB that it will work. Because that dummy could buy a 4TB Seagate Video drive because of that and then feel really dumb.
     
  15. drm31415

    drm31415 New Member

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    Nov 18, 2013
    How are WKs adding 4GB external drives, I thought only the 1TB WD DVR extender worked?
     
  16. MikePA1

    MikePA1 New Member

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    Nov 15, 2013
    I agree with everything in your last post.
     
  17. MikePA1

    MikePA1 New Member

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    Nov 15, 2013
    Only WKs knows.
     
  18. BobCamp1

    BobCamp1 Active Member

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    May 15, 2002
    The Tivo can't prepare a blank 4 TB hard drive by itself. You have to connect the hard drive to a PC and use a special tool to prepare the drive for the Tivo. Once the drive has been prepared ahead of time, the Roamio can use it without major problems.

    Weakness has developed such a tool, but no one else has developed a free version of this tool yet.
     
  19. lpwcomp

    lpwcomp Active Member

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    May 6, 2002
    John's...
    The fact that weaKnees can do it means that it can be done. Of course, they may have access to some secret sauce recipe from TiVo that may be difficult to decode.
     
  20. headless chicken

    headless chicken Member

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    Oct 8, 2004
    Is WD the only brand compatible with Tivo (Roamio)?

    What is the largest possible drive I can insert myself (I see weaknees does 8GB) and would you recommend the WD Black/Red/Green?
     

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