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Hard Drive Upgrade Info

Discussion in 'TiVo Roamio DVRs' started by amseven11, Aug 20, 2013.

  1. Sep 3, 2013 #901 of 3265
    CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    3,647
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    North...
    I don't think they're close to $199 retail (unsubsidized). I would be surprised if wholesale without a drive was less than $250 - $300 (remember wholesale still has to include a profit for TiVo.) Cable companies are paying more than that for their DVRs from places like Pace, AFAICT.
     
  2. Sep 3, 2013 #902 of 3265
    innocentfreak

    innocentfreak Active Member

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    Aug 25, 2001
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    The problem though is you could short the board while you were replacing the drive. It actually happened to me on an old DirecTiVo where the plug to the front panel came just slightly loose while putting everything back together. When I booted the box, it shorted the main board.
     
  3. Sep 3, 2013 #903 of 3265
    Rkkeller

    Rkkeller Active Member

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    May 13, 2004
  4. Sep 3, 2013 #904 of 3265
    ncbill

    ncbill Member

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    Sep 1, 2007
    Western NC
  5. Sep 3, 2013 #905 of 3265
    NYHeel

    NYHeel Active Member

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    Oct 7, 2003
    Yeah, that's why he said if it broke right after the upgrade that would be understandable. But if it's been running for a few months then I think it's pretty clear that the drive upgrade didn't do anything. And if you use the 3TB AV-GP drive then they can't blame the drive because it's the same one they use in the Pro model. I'm not a lawyer but I wonder if a warranty denial in that case would hold up in court.

    Of course if it fails on initial start-up then Tivo never had any logs at all with which to tell which drive you used. So even if you fried the board because of your drive upgrade Tivo wouldn't know that. You can make an argument for pulling the ethernet cable on initial boot-up with a new drive.
     
  6. Sep 3, 2013 #906 of 3265
    Rkkeller

    Rkkeller Active Member

    1,276
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    May 13, 2004

    Mine is already upgraded, I copied a link I found here before and told him that's the one to buy. The specs look the same and I see someone else using it on page 28. I just don't want my friend giving me guff.
     
  7. Sep 3, 2013 #907 of 3265
    Joe Siegler

    Joe Siegler New Member

    780
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    May 10, 2000
    Garland, TX
    Oh, I'm aware of that concept. The problem is I have a Premiere with lifetime, which selling off would likely cover the lifetime of a new Series 5.

    My second unit is a Premiere with grandfathered annual service. Something that isn't worth a lot. So to buy two Series 5's with lifetime would require a large cost outlay that I simply don't have at this time.
     
  8. Sep 3, 2013 #908 of 3265
    elwaylite

    elwaylite Member

    367
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    Apr 23, 2006
    Theodore, Al.
    You didnt read my post. I agreed with a HDD failure on the one I installed, or even if something else fails soon after I install and bootup, BUT, if it runs 9 months then craps out. Cut me some slack. I get damaged it during install, but if it runs all those months, dont screw and blame it on a previous HDD install.
     
  9. Sep 3, 2013 #909 of 3265
    ncbill

    ncbill Member

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    Sep 1, 2007
    Western NC
    After the first 90 days that's irrelevant, because I'm no longer dealing with Tivo but instead the 3rd party "extended warranty" provider.

    It is their obligation (not Tivo's) to perform under the terms of the agreement, which means repairing/replacing my unit, or paying me the invoice (hardware + lifetime).

    Since all "extended warranties" are nearly 100% pure profit there's little incentive to rock the boat.

    As you note, however, it's prudent not to 'crack the case' before day 91 so you can skip any hassles while under the standard Tivo warranty.

     
  10. Sep 3, 2013 #910 of 3265
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Nevada
    But the TiVo extended warranty is still serviced by TiVo. Do you really think they will have different policies regarding opening the case for the extended warranty vs the standard warranty just because someone else is footing the bill? I doubt it. If they decide that opening the case voids the warranty I'm pretty sure it would apply to all warranties, including the extended warranty. Even if it doesn't have to.

    If you're going to open the case you should really consider getting a warranty from someone other then TiVo just to be safe.
     
  11. Sep 3, 2013 #911 of 3265
    swerver

    swerver Member

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    May 18, 2012
    Right, I have some and have used them for a couple things, including upgrading my premiere hdd. I'm just saying most people don't have them, it's security thru obscurity. I believe that's part of why torx was invented. They are typically only used when the manufacturer really doesn't want you to remove it.

    Are you saying a robot can't use phillips screws? I don't know much about the topic but that seems unlikely. Wouldn't a magnetic driver solve that? Anyway, if that's the case that makes more sense actually, that it's not a security measure but more of an automation best practice.

    Anyway, just a thought. Maybe it was just easier/more cost effective to leave that part of the spec as is, than to make a change that wasn't of any real benefit.
     
  12. Sep 3, 2013 #912 of 3265
    vurbano

    vurbano New Member

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    Apr 20, 2004
    Upgraded my plus today as soon as it arrived. It's going through updates. They sold this thing with no book I see. Never used it anyway.
     
  13. Sep 3, 2013 #913 of 3265
    ncbill

    ncbill Member

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    Sep 1, 2007
    Western NC
    They're not really warranties, but service contracts.

    The legal obligation to repair/replace (or reimburse) rests solely on the service contract provider, which is not Tivo itself but Service Net Warranty, LLC ("Service Net")

    There's no reason for Tivo to get involved since they've already received their commission off the sale of the extended warranty.

     
  14. Sep 3, 2013 #914 of 3265
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Nevada
    So if TiVo has knowledge that you've opened the box and violated the warranty you don't think they have any obligation to report that to the warranty company? Even though they are the ones that handle the call and fulfill the replacement?

    Seems risky to me. Would personally get a warranty through BestBuy or SqureTrade if I were planning on doing an upgrade. Seems like they're more likely to look the other way if someone else has already exchanged the hardware and all they're doing is transferring service.
     
  15. Sep 3, 2013 #915 of 3265
    jmpage2

    jmpage2 New Member

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    Jan 20, 2004
    Well the most likely thing to fail is the hard drive anyway, so if the hard drive I installed fails I would just buy another (bigger) one or do an RMA on the drive itself.
     
  16. Sep 3, 2013 #916 of 3265
    PaulNEPats

    PaulNEPats New Member

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    Aug 10, 2007
    Okay, you convinced me. I canceled the TiVo warranty and went with SquareTrade. I had a 40% coupon so I got 3 years of coverage for $32. So I even saved a few bucks :D
     
  17. Sep 3, 2013 #917 of 3265
    ncbill

    ncbill Member

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    Sep 1, 2007
    Western NC
    They'd be foolish to involve themselves in any dispute between the end user and the 3rd party responsible for the service contract - they've already got their cut, why involve themselves in the decision process when it can only cost them?

    I doubt their contract with the 3rd party provider allows them any input or leeway as to the 3rd party's decision process - if the 3rd party tells them to 'drop ship a replacement' then that's what they do under the terms of their arrangement.

    Again, past the standard warranty, statistically that's going to happen once in a blue moon, so why risk upsetting the gravy train?

    I don't think I can emphasize enough how enormously profitable any form of "extended warranty" is for the seller and those taking a commission on the sale.

     
  18. Sep 3, 2013 #918 of 3265
    wco81

    wco81 Member

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    Dec 28, 2001
    San Jose, CA
    What does the end-user license say?

    You know the one you probably agree to at some point?

    If it says warranty is void if you opened it, they have a leg to stand on, you don't.
     
  19. Sep 3, 2013 #919 of 3265
    mattack

    mattack Active Member

    20,750
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    Apr 9, 2001
    sunnyvale
    Note, I don't have a Roamio, but I suspect that the answer is the same as with every other Tivo..

    NO... Except you are likely to see a lot more reboots and/or glitchy recordings while the drive is starting to go flaky but hasn't completely died.
     
  20. Sep 3, 2013 #920 of 3265
    JohnnyO

    JohnnyO Crimper

    325
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    Nov 3, 2002
    Twin...
    [ It sure would be nice if all the discussion of warranties was in a different thread...]

    I upgraded my Roamio Basic with a 2 TB drive over the weekend. All went smoothly. Big thanks to the note originator for taking the time to dive in and share.

    As others have noted, I only had to remove one screw. One other thing to be aware of is that one of drive-tray attachment "bars" needs to be attached upside down. You can sort of see this in the photos, but I initially attached them in the same orientation, and found the drive to stick up on one-side. An easy fix.

    My season passes have been copied over (thanks Tivo.com) and I'm moving about 20 desired shows from my old TiVoHD over to the new Roamio.

    John
     

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