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Hard Drive Upgrade for TCD 540040

Discussion in 'TiVo Help Center' started by Kennykenny17, Jun 29, 2012.

  1. Kennykenny17

    Kennykenny17 New Member

    31
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    Mar 24, 2012
    My TCD540040 freezes shortly after I restart. I think it's a hard drive failure or not please tell me so. I want to replace the hard drive to fix the problem and would a Western Digital Performer Tivo 60GB 5400 RPM ATA IDE hard drive WD600AW-00DDK1 work in my TiVo if I flash the image to it? Thanks!
     
  2. dwit

    dwit Active Member

    1,660
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    May 4, 2004
    Atlanta, GA
    Yes, that drive will almost certainly work. Virtually any ide drive(with same or larger capacity) will work.

    Hopefully, you can still salvage the image from the failing drive. Have you run a diagnostic on the failing drive? (Even if it passes the diag tests, it still may not be yet suitable for the Tivo, but you still may be able to copy the image). It could be something else, but the drive is usually the best suspect.

    Be aware that you can install a much larger capacity drive if desired. Even an sata drive using a compatible ide to sata adapter. The methods to do the upgrade can be found at mfslive.org, although the forum is not very active there. You can still post your questions here, preferably in the Upgrade Center forum.

    Good luck.
     
  3. bshrock

    bshrock New Member

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    Jan 6, 2012
    "My TCD540040 freezes shortly " How shortly Seconds, Minutes or Hours?

    Could be the Hard Drive, Power supply or Mother board.

    What screens do you see when it powers up, can you access the TiVo menus?

    When it "freezes" what front panel lights on on if any?

    Does the orange/yellow light flash when you press buttons on the remote?

    Can you run kickstart 54?

    If you are tech savvy pull the drive and test it in a PC with the drive manufactures (free) boot from CD diagnostics.

    Yes the WD600AW-00DDK1 or any 40G or larger ATA IDE drive will work.
     
  4. Kennykenny17

    Kennykenny17 New Member

    31
    0
    Mar 24, 2012
    Thanks for the reply. My TiVo freezes about 10-15 minutes after it boots up. It occurs when I am watching live tv. The green light is only light that is on in the front of the TiVo. It does not respond to any remote commands so the yellow light does not flash as normal. I do not have a PC to put the drive in, I only have a USB to ide adapater that I use.
     
  5. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    The drive in that TiVo is probably a Maxtor.

    The diagnostic software to run on it is SeaTools from Seagate (who bought Maxtor)

    I can hook you up with an image to use on that model TiVo that you can use with the MFS Live cd v1.4 (a copy of which you should burn for yourself anyway, just cause it's handy to have if one owns any hard drives), or an image you can use with WinMFS.

    You might be able to extract an image from the TiVo's current drive, though, and that would save all of your settings, and if you have a large enough NTFS or ext2 or ext3 partition on your computer, your recorded shows as well.

    But your problem might be the power supply and not the hard drive.

    Also, if you're going to replace the hard drive, the best GB/$ ratio would be a new SATA drive (with a JMicron chipset based IDE/SATA adapter).

    You can use a single 1TB drive, or, if you get a dual drive bracket from Weaknees, 2 of them.

    Do you already own that 60GB WD drive?

    If not, what's it going to cost you?
     
  6. HomeUser

    HomeUser Active Member

    2,376
    1
    Jan 12, 2003
    A2 Michigan
    Check the fan and vents, the DVR may be over-heating.

    If the fan and vents (underneath) are clear then run the TiVo's KickStart 54 tests.
     
  7. Kennykenny17

    Kennykenny17 New Member

    31
    0
    Mar 24, 2012
    The 60 GB drive is going to cost me $12. I do not really know if the problem is with the power supply or the hard drive. Is there any way to determine between the power supply failure or hard drive failure?
     
  8. HomeUser

    HomeUser Active Member

    2,376
    1
    Jan 12, 2003
    A2 Michigan
    Did the drive pass the Kickstart 54 S.M.A.R.T test?
     
  9. unitron

    unitron Active Member

    16,387
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    Apr 28, 2006
    semi-coastal NC
    Do you have a PC that can boot from a cd and that has an IDE/PATA controller?
     
  10. Kennykenny17

    Kennykenny17 New Member

    31
    0
    Mar 24, 2012
    I have a pc that can boot from a cd however I have no idea how to install the hard drive inside my desktop, I currently use a IDE to USB adapter. I cannot run Kickstart 54 because my TiVo is now currently stuck on the Welcome! Screen.
     
  11. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    Do you have a #10 and a #15 Torx driver?

    You'll need the #10 to open the TiVo and remove the drive bracket.

    Go to mfslive.org and download the image of the .iso of the MFS Live cd v1.4 and burn it to cd as an image.

    While you're there, download WinMFS as well.

    Either should be able to see the drive attached to the USB adapter and see if it can still be recognized as a TiVo drive if it's still working as a drive at all.


    If it seems to still be working as a drive, there are a couple of tricks we can try with WinMFS.
     
  12. Kennykenny17

    Kennykenny17 New Member

    31
    0
    Mar 24, 2012
    Thanks! I got the TiVo opened up and connected it to to computer. Currently WinMFS still can recognize the hard drive as a Series 2 or 3 drive. Everything looks fine, it's taking a while to create a backup of the image. What should I do next?
     
  13. dwit

    dwit Active Member

    1,660
    0
    May 4, 2004
    Atlanta, GA
    Kickstart is initiated before the Tivo boots to any screens(as far as I remember). Research the kickstart procedures(somewhere here in the forums).

    Then unplug the machine and then plug it back in. The kickstart is initiated by observing the front panel lights and entering codes with the remote as the Tivo is starting.

    This(kickstart) is probably your best recourse(besides checking the fan and vent for overheating), unless you brush up a little on the inner workings of the computer.
     
  14. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    While you have the TiVo open, go here

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=479176

    to learn how to look for bad capacitors in the power supply, and then search the entire site for the word "capacitor" to find the threads about what to do if you do have bad ones.

    When that backup image finishes getting made, click on mfsinfo and make sure it doesn't complain, but just shows you a bunch of info about the drive, like partition map and a bunch of other stuff.

    If it does complain we can try a trick or two, although I'll be away from about 6 PM EDT until 8 or 10.
     
  15. Kennykenny17

    Kennykenny17 New Member

    31
    0
    Mar 24, 2012
    The backup failed for some reason and now the hard drive won't show up in WinMFS at all, does this mean it has failed? I have checked all the capacitors and none of them seem to be bulging at the top.
     
  16. unitron

    unitron Active Member

    16,387
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    Apr 28, 2006
    semi-coastal NC
    Sounds like it's at least sick, possibly on the software level, but at that age could be on the hardware level.

    Which reminds me, that 60GB is probably no spring chicken either, so you should consider it a temporary substitute.

    Were there shows on the 40GB drive you were trying to save?

    What is the brand, model number, and LBA number on the sticker on the top of that 40GB drive?

    I'm uploading 540 images to someplace from which you can download them, but it'll be a while.
     
  17. Kennykenny17

    Kennykenny17 New Member

    31
    0
    Mar 24, 2012
    Thanks, the hard drive shows up as connected to the computer but not on WinMFS.
    Brand: Maxtor
    Model Number: N256
    LBA: 80293248
    There are no shows that I really want to save but if I can do it somehow that would be great. There is a tivo TCD 540040 on ebay for sale for $17, considering it to use it for parts in terms of hard drive or power supply. Could I buy a regular non-tivo hard drive and install a image on that?
     
  18. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    That's the same size as the drive from which I made backup images, available here

    http://www.tivocommunity.com/tivo-vb/showthread.php?p=9160085#post9160085


    but if you have a larger drive available to use, even temporarily, use it first without bothering to expand, just to test the rest of the TiVo.

    It should boot and want to start Guided Setup before it'll let you do anything else.

    So you'll need some sort of subscription if you don't currently have one, although if it gets as far as wanting to run GS, then the TiVo is probably alright (but take a good look at the power supply caps, especially under the heat sink overhang) and the new drive is probably alright.

    Once that's confirmed we can talk about trying to copy the Maxtor to the new drive to save the shows on it.

    I'd advise you to consider that 60GB, if you use it, a temporary parking place for your TiVo software and files, and not bother expanding into the extra 20GB. That'll let you move to a bigger drive later without having used up all of your MFS pair allotment.

    Before you go the eBay route, check Craigslist.
     
  19. steve614

    steve614 what ru lookin at?

    10,722
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    May 1, 2006
    Dallas, TX
    You don't say what OS you are using on that computer, but if you are using Windows Vista or Windows 7, you have to right click on the WinMFS.exe and 'run as administrator' for it to see the Tivo drive.
    I ran into this the first time I ran WinMFS on my W7 machine. Had me questioning my sanity until I found the solution here.
     
  20. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    Yes, there are some drives you can use in the TiVo that are not models that were used in any of the TiVo models.

    You can use up to a 1TB drive in that model TiVo, and that'll probably give you the best GB/$ ratio.

    That means a SATA drive, so go read the adapter thread.

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=416883

    Short version, a Series 2 needs an adapter with a JMicron chipset or the more expensive Marvell chipset (the Marvell is the one you have to use with an S1)

    Also, if you want to go to Weaknees and buy a dual drive bracket, you can actually use 2 1TB drives.
     

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