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guide update question

Discussion in 'TiVo Help Center' started by marklyn, Jul 12, 2014.

  1. marklyn

    marklyn Member

    Jan 21, 2002
    I've been having internet issues lately, which are now fixed; however, it appears that when I've been having issues, it was around the time Tivo phones home to get updates, etc.
    Now that my internet issues are fixed, I forced a manual connect under network settings but my guide data is still only two days out and nothing shows beyond that.
    How can I get updated guide info? Do I keep forcing an update?
  2. ajwees41

    ajwees41 Active Member

    May 7, 2006
    how long has it been since you forced the update? are you on phone or something else for internet?
  3. marklyn

    marklyn Member

    Jan 21, 2002
    I forced an update about an hour ago. Not sure what you mean by phone, my Roamio connects via internet for updates and my internet connection is solid now.
  4. BigJimOutlaw

    BigJimOutlaw Well-Known Member

    Mar 21, 2004
    Since there's a lot of new data to catalog it'll take a little time to complete.

    If it's taking particularly long (many hours? over a day?) then I'd reboot and connect again.

    It might have also downloaded and processed the Summer Update which can slow down the databasing too.

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