1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Great experience switching from Comcast to Fios

Discussion in 'TiVo Series3 HDTV DVRs' started by cmshep222, Jul 17, 2009.

  1. Norman B

    Norman B New Member

    17
    0
    Dec 2, 2002
    Marysville, WA.
    Greetings all!
    When I first moved into my house in the Seattle area 7 years ago I had HD DTV & slow internet.
    Comcast came through my neighborhood about 4 years ago & offered high speed internet & HD channels.
    I switched & EBAY'ed my TIVO's.
    Verizon came through my neighborhood about 6 months ago & laid FIOS.
    Today I opened my Comcast bill & was shocked to see it went from $176 per month to $226 (I have 5 DVR's). No warning what-so-ever. Called customer service to ask why & they said my "promo" period was up? HUH? Have I been on a "promo period" all of these years? Told them to change it back to $176 or I will be switching to FIOS (probably switch anyway because I am a very spiteful person). They said they can't even look to see if they can do anything for a week (when my billing period ends). HUH?
    Long story dull, I would like to hear from anyone (preferably Seattle area) who has made the switch & how happy they are.
    Also, any advice on where & which TIVO's to get would be appreciated.
    Thanx in advance!
     
  2. flynz4

    flynz4 New Member

    55
    0
    Jun 20, 2009
    Portland, OR
    I am not in Seattle... but I am a few hours south of you.

    I started with Comcast (TV) in 1994, added Comcast Internet in ~1996/7, switched to DTV in ~1999 (Stayed with Comcast for Internet)... and most recently switched to FIOS (TV, Internet, Phone) in 2008... all in the same house.

    If I ever decide to move. FIOS availability will be a more important criteria than indoor plumbing.

    /Jim
     
  3. fallingwater

    fallingwater New Member

    869
    0
    Dec 28, 2007
    Bellingham WA
    Why?

    (Cost?) (Quality?) (Both?) (Something else?)

    Does FIOS require a commitment? Do you still have a copper connection if you ever wanted (improbable as that may be) to switch back?
     
  4. innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    Fios bundles tend to cost a good amount less than any competition especially if you like all the channels. I have their top bundle which was 129.99 which includes every SD and HD channel including the movie channels along with internet 20/5 and phone with unlimited long distance. I believe Directv was 109.99 for all channels without HD and then 79.99 for phone and internet through Verizon. This is of course before taxes and receivers.

    The picture quality is much better than DTV and I only have SD sets right now so this is comparing SD to SD.

    They do cut the copper connection. I have always had Verizon as my local phone service and I don't even think we really have an option for anyone else so I don't know what happens if you cancel Verizon to go with someone else. I would imagine they would run a line to the house just like Verizon runs the fiber drop to the house when you switch to Fios.
     
  5. fallingwater

    fallingwater New Member

    869
    0
    Dec 28, 2007
    Bellingham WA
    The price is right! Is that a promo rate or the regular FIOS price?

    We were getting a promo Comcast rate of $155 for Triple Play, similiar to FIOS' top bundle except it incuded only HBO and Starz. After a year the price went over $200 so after dropping Starz it's now $185.

    It would be interesting to compare Comcast hi-def quality, which seems pretty good, with FIOS hi-def. I've gotten a second-hand impression that FIOS quality is good.
     
  6. innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    That is the regular price but it is the old bundle price. They just announced new bundles back around June 22nd. I believe the new bundle is 119.99 +35 for all movie channels. Also this includes new speeds at 25/15 versus 20/5. You have to check your area though because the prices do vary per region. Also you can somewhat customize if you don't want all the channels and that last I looked.

    They have 3 promos going or about to start for new customers. One is a free netbook, another is a free handicam, or the third is $30 off for 6 months.

    All of this includes a year contract with a two year price guarantee. Cable cards are 3.99 a month and HD STB are 9.99 a month.
     
  7. jctivo

    jctivo New Member

    84
    0
    Jan 16, 2005
    So I am switch from Cox to FIOS because that stupid tuner adapter keeps going on the fritz and I'm tired of dealing with it.

    I have a TiVo HD DVR.

    My question is, my telephone right now comes into the house in Room A which is 3 rooms away on the other end of the house than the garage. The FIOS installers are coming this Saturday but last week they dug up my yard and I can see the FIOS cable coming to the wall of my garage.

    My question is, I don't have a telephone connection in my garage. How do they get the phone connected to the rest of the house. There doesn't seem to me an easy way go from the basement/garage through the top floor rooms into the attic.

    Any ideas on how they usually do it? I don't want a cable running around the outside of my house?

    Any help would be greatly appreciated.
     
  8. innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    It really depends on your house. Usually they install the ONT on the wall by the electrical box. They have to connect it to a ground line and the electrical box usually has a grounding rod already in the ground they can connect to.

    Truth be told just be upfront and honest with the installer before they start about what you want and if possible have a plan laid out before hand. Most of the Verizon installers in my experience have been really good and friendly and willing to do what you want. As long as you discuss it with them before they start they can usually work with you.

    For my setup they installed the ONT and battery backup in the garage. They then ran 3 lines into the attic. One to feed the old phone box on the opposite side of the house since I don't have a central point they could use. The second to feed my cat 5e connection in my closet where I have installed all my routers and switches and then the cable line to the same closet since that is where I also have all the RG6 lines come to a central location.

    Is the outside wall of bedroom A where your existing phone box is? If so the line may run into the attic or basement and then branch out from there. If that is the case if you can find that point, I would guess they would run the main line there since I believe the ONT replaces the old phone box. The same goes for your cable outlets. There is usually some point where the main line goes to before it splits to feed all the outlets. If you can find both those points, you will have a better idea what they can and can't do with your install.

    I would also highly suggest you read the two verizon forums here and here. You should be able to get some ideas about installs and there is a ton of info on Fios also.
     
  9. jctivo

    jctivo New Member

    84
    0
    Jan 16, 2005
    Unfortunately, the new FIOS access point and the old copper line are at opposite ends of the house.

    Thanks for the information, I will read the forums.

    James
     
  10. vurbano

    vurbano New Member

    449
    0
    Apr 20, 2004
    My FIOS installer had never seen a TivoHD before. It worked in spite of her.
     
  11. innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    Mine is also. They ran a line from the new access point to the old box through the attic. They shot the line straight up in the garage into the attic and then dropped it through the roof eave where the old box is located.

    Still the line from the copper line usually runs inside to one central location either in the attic or basement before branching out. We had just recently blown insulation in the attic so we couldn't find where the main point was easily.
     
  12. jctivo

    jctivo New Member

    84
    0
    Jan 16, 2005
    Yes, I definitely had an issue because there was not a telephone connection in the garage where the FIOS came into the house. The installer ran the cable on the ceiling of the garage and then drilled a hole into another room where he connected to an existing phone line. Not perfect but satisfactory.
     
  13. kcossabo

    kcossabo Member

    56
    0
    Dec 8, 2007
    Thank you for the post. I am about to do the switch and was wondering about the season passes.
     
  14. mr.unnatural

    mr.unnatural Active Member

    4,358
    5
    Feb 2, 2006
    Ellicott...
    If you've got FIOS in your area I can't recommend it highly enough. Make the switch today. You won't regret it.

    FYI - all providers offer a promo for the first 12 months, including Verizon. The promos vary from time to time so check it out. I think I got a VISA gift card for $200 back when I signed up. Note that when you opt for the promo there probably is a commitment, but it's only for 12 months IIRC. Ask your Verizon rep for details. They may also throw in free HBO or Showtime or other channels for a limited time. If you don't want to pay for them when the free period expires you have to call and cancel them yourself. Otherwise, you'll get billed for them automatically.

    One of the things I like about Verizon is that you can get your TV, internet and phone on one bill and you can add your Verizon wireless account as well so you only have to pay a single bill each month.
     
  15. ELEVO

    ELEVO New Member

    25
    0
    Aug 4, 2013
    Who has Phone in there house these days ? I have a Cell Phone, So does my wife and kids, Why would i want a home Phone? What's the Point?

    If i was to get Fios Would i need to add a home phone? I for sure dont want one, I can't Imagine why i would pay for a home phone, I know after 911 the only phones that were working were landlines, But i am not having a bill for X amount of years , for something that May never happen again ? and if i does who is to say the landlines are Guaranteed to work? But that alone won't justify me having an additional phone bill in a "Bundle" for 10-30 years , for just incase situation :eek:/
     
  16. wmcbrine

    wmcbrine Ziphead

    10,368
    22
    Aug 2, 2003
    Um, lots of people.

    No. However, they bill you differently, depending on whether or not you have one. Accounts that include phone lines use the phone number as an identifier, and are billed in the traditional phone line ways (a variety of options). Accounts without a phone line require a credit card on file, and it used to be that Verizon had some trouble with these accounts. Hopefully they've fixed that, but I dunno.
     
  17. mr.unnatural

    mr.unnatural Active Member

    4,358
    5
    Feb 2, 2006
    Ellicott...
    Well, for one thing, it limits telemarketers to dialing my home phone and not my cell. That alone is worth the slight additional cost. I never give out my cell phone number to anyone I don't know personally. If you limit your phone service to just using a cell then you're leaving yourself wide open to telemarketers and other scam artists. I screen all of my home calls and only answer if I recognize the number or caller ID. Otherwise, they can leave a message.

    Verizon bundles your TV, internet, home phone and wireless phone bills into a single monthly bill if you want. The cost of a home phone with unlimited long distance is far less than what I pay for a single smart phone each month. I have nine cordless handsets scattered around my house so I can answer them from any room. There's a way to connect my cell phones to the home phones so that the main phones will ring with a unique ring tone for each cell phone. I'm not sure if you can answer the cell using a handset, though. I haven't read that part of the manual to set it up.

    My home phone system has a voice caller ID that announces the name and/or number of the caller without me having to look at it. If the caller leaves a message it's relayed to each of the remote handsets so I can listen while the message is being recorded. Multiple handsets allows multiple people to join in a conference call instead of having to huddle around a single cell phone.

    What do you do when your cell phone is charging in another room and you can't hear it ring? I can pick up a handset anywhere in the house without having to run upstairs to get my cell out of the charger. I even have a handset in my garage. I rarely carry my smart phone while I'm working around the house to keep it from being damaged, especially if I'm working on my car or doing a house reconstruction project. I always have a handset nearby, but only answer it if I need to.

    FYI, FIOS includes a battery backup that will keep your house phones operational in the event of a power outage, at least until the battery dies.
     

Share This Page