Who cares if not all the menus are in HD! They do the job, right?! I didn't buy TiVo to look at HD menus, I bought it for its functionality. I have a Premiere 45 hour, XL4, Mini, and Stream. Mine work fine, just as they were intended to, a good Whole Home set up. And guess what, I have TWC! Which BTW, I am not thrilled about, but I am stuck with them, unless I want to go with satellite, which I don't. With the bundling of TV, internet, & phone, it much cheaper than having a dish on the roof. Remember that the ones with problems are the ones who are complaining and moaning. If it works fine, rarely are you going to hear from them. Look at Yelp, UrbanSpoon, and other ratings and review places. More often than not, people go there to air their complaints, less often to praise. If TiVoCommunity was an accurate sample of TiVo users, I doubt they would still be in business. And we have the regular TiVo bashers, who love to say anything negative they can about TiVo. Why some of them are still here on TC, I don't understand!