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Glitching from TiVo Slide Remote

Discussion in 'TiVo Premiere DVRs' started by rijowysock, Feb 1, 2011.

  1. rdangel

    rdangel New Member

    120
    0
    Sep 3, 2002
    So I have 2 slides purchased early in their product cycle about 6 months apart.
    The both started glitching at the exact same time around when the premier did software updates around 6 months ago. Nothing wireless or blue toothy changed in my house during that period.

    I am having standard glitching, missed keystrokes, having to hit play 5 times during FF or RW to get the tivo to stop. I have rebooted the tivos changed batteries, used the usb extension, disconnected the dongle etc etc.

    Just for giggles I tried the thing outlined in the Amazon link quoted below. When i opened the slide, the daughter card spoken about was still seated well and it appeared to be securely fastened by adhesive to the main board so I do not know what that guy was talking about. I pushed on the daughter card to make sure it had a good connection and just pushed the main board down as well just for good measure.
    Re-assembled, reinserted the batteries and the glitching is gone!!
    We'll see for how long, but I am hopeful!!


     
  2. crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Me too

    Yep, exactly like me

    OK, I was very reluctant to do this, but I have nothing to lose anymore. I want to throw my remote in the trash. So I did the same procedure. The daughter board was on there EXTREMELY well, I thought I would break it trying to pull it off. Then I pushed it back on. I also removed and reinstalled the ribbon cable.

    Hmm, my glitching is also completely gone. But is this just a fluke? Will it last? If it is "fixed", then it could be a poor electrical connection on the board (oxidation or something). I will keep everyone updated.
     
  3. ThreeSoFar'sBro

    ThreeSoFar'sBro Sports Nut

    1,464
    0
    Oct 10, 2004
    Warren, MI
    Just did this. I didn't remove the daughter board, but pushed it on tighter. It may have been 1/16" loose (away from where it should be seated). Put it back together--NO GLITCHING! I, too, hope this is a permanent fix, but if it glitches again I'll fix it again.

    One warning to those trying this--be careful of the battery tabs. They're very easy to bend out of position, making it difficult to put the cover back on and reinsert the batteries.
     
  4. Beryl

    Beryl Well-Known Member

    5,049
    40
    Feb 22, 2009
    Texas
    Moi aussi.

    After taking it apart, everything appeared to be seated correctly but I did push firmly on the DB and the ribbon connection. I don't know where the 'magnets' were that the Amazon.com mentioned so I didn't do anything more there. It took me more than 15 minutes because I was afraid I'd break the plastic removing the back. I even searched for an instruction video to see how the back is successfully removed. I just kept working at it because "nothing ventured....."

    So far so good. No glitches. Maybe the $89 purchase isn't down the drain.

    I think this remote was poorly manufactured (duh) and needs to be babied so it continues to work.

    Thanks for steering us to that tip on Amazon.com!.
     
  5. crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Mine was not loose at ALL, it was on solid as a rock and pushed all the way on. That is why I decided to pull it off and put it back on (which would clear oxidation, if there were any

    It was not easy getting the cover off, you have to pry beyond what feels safe, but I am glad I kept going. It is amazing what you are willing to try when you don't give a damn about the equipment anymore ;)
     
  6. crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    How can you miss them? Mine practically came flying out and were a pain in the ass to get back into their little slots.

    Tell me about it! That sucker is tight.

    Actually, to me, it looks like extremely excellent construction and a great design. I think there might be a flaw in the coating on those pins or on the socket which is causing the issue. But lets all give it a few weeks and see if they stay "fixed" before getting too excited :)
     
  7. Beryl

    Beryl Well-Known Member

    5,049
    40
    Feb 22, 2009
    Texas
    That is what I was thinking. It isn't working anyway and not under warranty. What difference does it make?
     
  8. crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Well, I used it many hours yesterday and NOT A SINGLE GLITCH! I am very excited by this. I would never have believed the proposed cure would do anything in my case; just doesn't fit the symptoms nor seem logical.
     
  9. sirfergy

    sirfergy New Member

    288
    0
    May 18, 2002
    Mine was glitch free for a day, then went back to ignoring the first keypress.
     
  10. crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Mine is still working perfectly now! Freaky!!
     
  11. Jonathan_S

    Jonathan_S Active Member

    15,070
    11
    Oct 23, 2001
    Northern...
    Same here. I tried the dissassembly trick and it cleared up the behavior. But by the next day it was back to near useless and I gave up and reverted to IR mode.
     
  12. crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    I used my remote for almost a full year on the factory supplied AA batteries without any problem at all. I replaced the batteries after that and it worked fine for months more with no problem, then the glitching started.

    It is more likely you are seeing what some others have seen, that simply removing the batteries and putting them back in is enough to make it work correctly again... for a while. Perhaps it is the physical jarring. Perhaps it is just the electronics reboot. But I doubt it has anything to do with lithium batteries.

    Also, lithium doesn't supply "extra power", it has more life (watt hours). The voltage is the same, or it would damage equipment.
     
  13. Beryl

    Beryl Well-Known Member

    5,049
    40
    Feb 22, 2009
    Texas
    Mine is starting to glitch again. :(

    The keyboard does come in handy though so back in the drawer it goes. Maybe it will work OK when I want it to search. Fortunately, the iOS TiVo app works really well so I rarely need it anymore.
     
  14. crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Ug. Mine just glitched for the first time again, but only once tonight so far. :(
     
  15. g-man

    g-man New Member

    60
    0
    Nov 21, 2000
    Redwood...
    FYI - I opened a case with TiVo support online. They had me try several things I'd already tried from this thread. While it would fix it for a few days, glitching would always come back. After going back and forth for about two weeks they advised I needed a replacement. I was asked to contact support by phone. When i did the replacement was already approved.

    My slide remote was way out of warranty and only started having the problem with my newest TiVo elite. I was very clear about the fact that it works fine with all other tivos.

    Replacement works fantastic - going on about 2 weeks now! It took a few weeks, but I'm very happy with TiVo support.
     
  16. Beryl

    Beryl Well-Known Member

    5,049
    40
    Feb 22, 2009
    Texas
    I could be wrong but I'm thinking you got a replacement because you have an Elite.
     
  17. g-man

    g-man New Member

    60
    0
    Nov 21, 2000
    Redwood...
    Possibly...still might be worth it to try going the route of opening a case online and jumping through their hoops to see what happens. They have the ability to authorize replacements.
    Reference case #120628-000543: Subject: "Slide remote delay" if you want to. That may encourage them to do the right thing.
     
  18. bubu

    bubu New Member

    16
    0
    Jan 6, 2003
    I've experienced a slightly different issue...if the bluetooth dongle is plugged in the Premiere would reboot, usually while in Netflix. Removing the bluetooth dongle and using IR only...no more reboots.

    From my perspective there is clearly a software bug present...
     
  19. L David Matheny

    L David Matheny Active Member

    1,589
    2
    Jan 29, 2011
    SE Ohio
    The IR receiver in my TiVo HD often stops working, and the unit then ignores remote commands (without even flashing the amber LED). I ordered a Slide remote to circumvent that problem, but it had many dead keys (as reported elsewhere) so I returned it.

    Recently I decided to try this: VisonTek Wireless CandyBoard Mini Keyboard with Touchpad. It works fine on my computer, and it even works on the TiVo HD, except that USB keyboards don't implement some keys, notably Play, FF, Rewind, Replay and Skip. Not being able to skip ahead is especially frustrating, but having any control is better than being locked out.

    I'm posting here to report that after only moderate usage of the CandyBoard remote, my TiVo HD rebooted. This model is not Bluetooth, and supposedly their Bluetooth model doesn't work with TiVos. It makes me wonder if there is a "memory leak" or other resource management issue in TiVo's legacy code that causes problems when any USB receiver is used. Has anyone experienced a reboot when using a wired USB keyboard?
     
  20. StfRon

    StfRon New Member

    6
    0
    Mar 11, 2003
    I had given up on my glitches, we've had a slide for several years. The problems started occurring over 1.5 years ago.
    Tivo sent me a new slide remote, this worked for 6-8 months. Now the new remote started acting up again.
    Into the drawer it goes-
    HOWEVER here is the kicker-

    TODAY I receive a survey from "Tivo Advisors" the questions were asking directly about slow response on the TiVo slide remote-
     

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