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Glitching from TiVo Slide Remote

Discussion in 'TiVo Premiere DVRs' started by rijowysock, Feb 1, 2011.

  1. crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    I am also not sure what to think and I am actively testing several theories, because I never had this problem until a few months ago and NOTHING else in my house has changed at all. The resetting of the remote sometimes cures it for a long time, and sometimes barely at all. I will post back any new findings, but I am not holding out much hope now.

    See the above post where interference WAS EXACTLY his problem and he traced it to another bluetooth device. If you care to fix your problem, you really do have to test getting rid of everything wireless around it for a while, just to be sure. But it looks as if you have given up.
     
  2. crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    Neither did I

    It is impossible to eliminate that as a possibility right now. But there could also be several different problems that act the same way, which is confusing the issue for everyone.
     
  3. mxhonda

    mxhonda New Member

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    Dec 15, 2011
    Just an Update: My remote glitching is repeatable by plugging my bluetooth keyboard and mouse back in. It happens immediately and stops immediately without the need to change batteries or reset the slide remote.

    I do believe that it has something to do with the update or code because my devices played well together in the past.

    If you have neighbors, it could be one of their 2.4 devices as well...
     
  4. aaronwt

    aaronwt UHD Addict

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    Jan 31, 2002
    Northern...
    Aren't all those devices supposed to switch to multiple channels? I have a bunch of BT devices, and alot more 2.4Ghz WiFi devices but so far I have not had any issues with any frequency conflicts.
     
  5. h2oskierc

    h2oskierc I'm a 2-Tuner

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    Dec 16, 2010
    Minnesnowta
    Don't forget about the USB extension cable that came with the remote. Even just the 2 feet or so that moved my BT dongle helped with my interference issues.

    I don't understand TiVo not using a more traditional RF, like Dish network uses in their remotes. I once got my remote on the same channel as a neighbor and we would have channel wars. Easy problem to solve, and way more reliable. That said, I still love the slide remote. Let's me change the channel when I am watching in a different room.
     
  6. aaronwt

    aaronwt UHD Addict

    19,771
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    Jan 31, 2002
    Northern...
    Isn't BT traditional RF by now? It's been around for many years.
     
  7. h2oskierc

    h2oskierc I'm a 2-Tuner

    281
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    Dec 16, 2010
    Minnesnowta
    LOL, I suppose you are right. You can read it as non-BT RF. :up:
     
  8. crxssi

    crxssi Veteran TiVo User

    2,791
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    Apr 5, 2010
    Yes.

    But theory and practice are sometimes not the same. The actual frequencies on these different channels are actually very very close. And at a close range, interference can come into play, even if they are on other channels. And if a device doesn't adhere perfectly to the standards, it can cause havoc.
     
  9. MichaelK

    MichaelK New Member

    7,308
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    Jan 10, 2002
    NJ
    Just a WAG- but maybe it's possible that the TiVo bluetooth implementation isn't properly moving between channels to avoid interference. Maybe it just searches for a free slot during the remote's boot and once it gets that it locks there. Then when something else comes along and bumps into the chanels (like the keyboard mouse combo above) it isn't renegotiating a clean channel and so gets interference until you reboot the remote?

    It's weird because i live in a townhouse FULL of noise. I would think if there was a mess I'd see it.

    Have a cordless phone, the microwave, 2 tivo bluetooth remotes, bluetooth mice on 2 laptops, 2 smartphones, about five 2.4 wireless networks I can see with 2 laptops, 2 phones, 2 ipod touches, a wiii, a wifi print server, and 3 tablets alone in my house. My wife's bluetooth is on all the time and she has the little BT "charm" with the HTC girlie phone. I also have a zwave network- no idea if that's in teh same band or not. Etc Etc.

    My house is a mess yet i don't see the issues at all. ONE time i did have a problem with my bluetooth not doing anything at all on my premiere and by chance i decided to unplug the Ethernet cable from the box and instantly that fixed it- so i think the box was just stuck and not really the remote. With the last software there were times the box didn't do anything but the bluetooth remotes did get the yellow light to blink.

    TO test my renegotiate theory- rather then reboot the remote- maybe pull the dongle instead and see if that fixes it- if so then maybe that too causes a renegotiate of the channel?

    good luck!
     
  10. Jun 3, 2012 #110 of 172
    chriseng

    chriseng New Member

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    Sep 26, 2009
    My Slide (on HD XL) worked great since I got it a few months ago -- never noticed any lag or missed button presses. That is, up until a couple weeks ago, when it started exhibiting this glitching behavior. I notice it most when fast forwarding. I have to press Play like 10 times before it finally comes out of FF mode, then I have to rewind because it's FFed at least a minute into the show. I wonder if there was a recent software update that broke something Bluetooth related.
     
  11. Jun 3, 2012 #111 of 172
    aaronwt

    aaronwt UHD Addict

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    Northern...
    If there was it hasn't affected the two Elites that I use my two BT remotes with. One day I'm going to pick up a third BT remote(when I find a nice sale). Since using the full size remote seems weird now.
     
  12. Jun 3, 2012 #112 of 172
    crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    Unfortunately, I am experiencing the same issue, still and it is driving me absolutely crazy every day now. :(

    No. Mine mysteriously started doing it BEFORE the last update, but well after the one before that. At this point, I think I am going to ask a friend at work if I can swap Slides with him to see if the problem moves with the remote.
     
  13. Jun 4, 2012 #113 of 172
    mxhonda

    mxhonda New Member

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    Dec 15, 2011
    My problems are BACK. It's now the same as others, pull the batteries and reset makes it work for a few minutes, then it starts glitching. Multiple presses are required to get it out of FF mode.

    This is happening with all my other devices off and the extension cable being used or not used.
     
  14. Jun 4, 2012 #114 of 172
    crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    I can't say I am happy for you, but it is nice to hear more conformation that I and others are not crazy.
     
  15. crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    Still driving me crazy every day. Persists over a hard reboot, re-pairing, etc. Ug. If I thought getting a different Slide would fix the problem, I would do it.
     
  16. bc0312

    bc0312 Member

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    Dec 25, 2002
    I have the same problem since the update that everyone else is experiencing. I did notice that if I continue to hit the FF button while it FF'ing (you get the boing sound), I can hit Play at the right time. Annoying but it's a work around..
     
  17. crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    I may have to try that. I am also hoping to swap Slides with a friend for the weekend (who is not having the problem) just to be absolutely sure it is not somehow that my remote has gone defective.
     
  18. crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    SURPRISE!!

    I did, indeed swap Slide remotes with my friend for the weekend. The change was immediate and certain. 100% of the problems disappeared. It is looking like there really *is* a problem with MY Slide remote, afterall, and not the Premiere.

    Could it really be that many of the glitching problems people report really could be caused by Slide remotes going bad?

    The last remaining piece in the puzzle is to see if he reports having remote problems with MY remote on HIS TiVo. Will keep everyone posted.
     
  19. mandms7

    mandms7 Member

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    Mar 11, 2006
    Bay Area, CA
    Hey crxssi,

    Definitely keep us posted about your situation. I have given up on using bluetooth with the remote because of the glitching and have pulled the dongle.

    Just wondering if anyone has actually called TiVo support to see if they have any insight or are aware of the problem?
     
  20. aaronwt

    aaronwt UHD Addict

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    Jan 31, 2002
    Northern...
    Could it have been a bad batch? Is anyone having issues with the slides purchased more recently? The two I purchased were from Amazon and Bestbuy last year. So maybe I just lucked out with not having any issues with either one.

    Sent from my HTC ReZound using Forum Runner
     

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