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Glitching from TiVo Slide Remote

Discussion in 'TiVo Premiere DVRs' started by rijowysock, Feb 1, 2011.

  1. May 8, 2012 #81 of 172
    aaronwt

    aaronwt UHD Addict

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    Jan 31, 2002
    Northern...
    This is why I use the Lithium batteries in mine. I had tried the rechargeable ones in my second BT remote, but after a full charge it only shows around 85% and every day I saw that percentage go lower and lower. So I put Lithium batteries in my second one as well. The first one has been using Lithium battteries since last fall and it is still showing 100%.

    I use the Energizer Ultimate Lithium AA batteries. The last ones I purchased were around $1.25 each when I purchased eight. Most of my other devices use rechargeable batteries now but I still use the Lithium AAs in those TiVo BT remotes, my Thermostat, and I plan on using them in a Fitbit Aria scale(If BestBuy would ever ship it to me).
     
  2. May 8, 2012 #82 of 172
    crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    1) I have never noticed any relationship to battery level and glitching or non glitching. Remember, we are talking about the TiVo ignoring keypresses- it is not a range problem and not a problem with the commands not being sent.

    2) I have never had to resync the BT dongle- ever.
     
  3. May 8, 2012 #83 of 172
    crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    The original set of Alkaline batteries that were included with my Slide remote lasted almost A FULL YEAR, and that is with hours of daily use every single day. I was shocked.

    In any case, these glitching problems are not due to batteries.
     
  4. May 10, 2012 #84 of 172
    crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    Problem still happening in 20.2.1.1
     
  5. May 10, 2012 #85 of 172
    innocentfreak

    innocentfreak Active Member

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    Aug 25, 2001
    Florida
    Right this is what happens to mine though when the batteries get low. It will miss key presses. When trying to search with the keyboard, it will double and triple key presses or miss 3 of the 4. Say for example my battery is low and I try to search for Fringe, I might end up with rriiigg on the screen.

    I usually only seem to have to do it after updates or occasionally after a reboot. I can always tell because it will only work via direct line of sight.
     
  6. May 11, 2012 #86 of 172
    crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    I think I just learned something new.... my batteries were at 77% after 5 months use or so.
    I took the batteries out of the Slide and put the same ones back in, effectively resetting the Slide. Suddenly, all my glitching went away. I have tried removing/reinserting the dongle before, and even rebooting the TiVo, but never "rebooting" the remote.

    Has anyone else noticed this as a "cure"? This could also explain why some people might believe it is due to low batteries- if just resetting it fixes the problem and that is part of replacing the batteries. Of course, it might ALSO do other interesting/similar things with low batteries. But in my case, I wouldn't consider 77% low (especially since I ran my first set of batteries all the way down to single digits, over a year, before needing to replace them).
     
  7. May 11, 2012 #87 of 172
    TerpBE

    TerpBE Go Terps!

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    Yes. My Tivo stopped responding to my slide remote entirely (even though the remote LED was working), so I took out the batteries and put them back in, and it started responding. But, it also started "glitching", which it hadn't done for many months. So I think removing the batteries temporarily resets something, which can be for the better or for the worse, depending on your situation.
     
  8. May 12, 2012 #88 of 172
    crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    OK, I am convinced now. I went from glitching 50% of playback resume, all the time, for months, to 0% glitching for long enough to know it is fixed. Simply by removing and reinserting the same batteries.

    This is the same problem that survived removal and reinsertion of the dongle, TiVo reboots, and even an entire TiVo software update. To me, this is definitive proof that the problem, whatever it is, is in the Slide Remote itself, not the TiVo.
     
  9. May 12, 2012 #89 of 172
    mxhonda

    mxhonda New Member

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    Dec 15, 2011
    I have been living with this issue for about a month. My remote is 4 months old, fresh batteries, re-sync, dongle relocate and still the same result. My TiVo is in a closed cabinet so the IR is not an option for me.

    It really takes away from the TiVo experience, sometimes I even sit thru the commercials so I don't have to deal with it...Maybe that was the plan :rolleyes:
     
  10. May 12, 2012 #90 of 172
    crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    You might actually have a bad remote, poor signal, or interference of some type. I don't want to imply that ALL glitching can be solved with a simple remote reset (should be the first thing to try now), but I now believe the problems are not caused by the TiVo, itself.

    In your case, I would recommend the following test: turn off any and all other 2.4 Ghz devices within 30 feet of your TiVo. This includes WiFi and BlueTooth devices and routers (and printers, laptops, tablets, WiFi dongles etc), cell phones, headsets, cordless telephones and their base units, wireless speakers, etc. Reset your remote, re-sync the dongle to it, and test again at close range and see if the problems disappear. If so, you have your answer and can turn things back on, one by one, until the offending device is located. If not, I suspect the remote is bad.
     
  11. May 12, 2012 #91 of 172
    mxhonda

    mxhonda New Member

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    Dec 15, 2011
    I did not think of that! I am always adding and removing various items from the 2.4 spectrum; ie: land phone, roku, atv, smart phones, security cams, etc. I will clear my air this week, try the re-sync, and report back.

    Thanks for the tip!
     
  12. May 12, 2012 #92 of 172
    crxssi

    crxssi Veteran TiVo User

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    It is amazing just how congested and insane the 2.4 Ghz band is. There is not much spectrum for consumer devices at all, so tons of crap is shoved in there. Also, it is possible that something not even in the 2.4 Ghz band can cause RFI that will show problems, if it is close and loud enough.
     
  13. May 14, 2012 #93 of 172
    mxhonda

    mxhonda New Member

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    Dec 15, 2011
    Found it! Logitech Bluetooth Keyboard and Mouse for the HTPC located in another room. So far my glitching has stopped with this device disconnected.

    Thanks again for the help.
     
  14. May 14, 2012 #94 of 172
    crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    You're welcome, glad it was solved! Now you just have to figure out how to get the two devices to cope with each other :)

    The bad news is mine started glitching AGAIN after just a few days after resetting it. I reset it again and the problem went away immediately. Hmm...
     
  15. May 14, 2012 #95 of 172
    innocentfreak

    innocentfreak Active Member

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    Florida
    I wonder how many batteries I have wasted since I always just replaced the batteries since they were lower than 70% lol.
     
  16. May 14, 2012 #96 of 172
    aaronwt

    aaronwt UHD Addict

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    Jan 31, 2002
    Northern...
    Use the Energizer Ultimate Lithium batteries. Over seven months and they are still showing a level of 100%.
     
  17. May 14, 2012 #97 of 172
    crxssi

    crxssi Veteran TiVo User

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    Apr 5, 2010
    There is no need to change the batteries at 70% or 60% or 50%, etc. Maybe a 10% or something. Yes, the Lithium batteries are nice, and I use them all the time in certain devices. But they also cost about 5 times as much as alkaline (or more). The alkalines will last something like a year in a Slide Remote (mine did, and I used them down to single digit % left). Yes, they might last 5 times longer, and they weigh less, but I don't seem them as solving any particular problem in this application.
     
  18. May 14, 2012 #98 of 172
    aaronwt

    aaronwt UHD Addict

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    Northern...
    Has anyone tried them that was having issues? You said removing the batteries and putting them back in helped the remote. I've never needed to do that with my BT remotes. They are more expensive but at only $1.20 or so each, it's not bad since they should last for several years.
     
  19. May 16, 2012 #99 of 172
    mandms7

    mandms7 New Member

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    Mar 11, 2006
    Bay Area, CA
    I don't know. I never had this problem before the update two updates ago. Now it is totally consistent in its glitching. I have to imagine it is something going on with the code.
     
  20. S3-2501

    S3-2501 New Member

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    Jun 2, 2007
    I tried using Energizer Lithium batteries, resetting the remote, removing and re-inserting the batteries and moving the Bluetooth receiver. At best these fixed the problem for a few minutes. I had previously assumed that the problem was that the older Series 3 hardware was too slow to handle the remote reliably. Now that this thread makes it clear people are having the same issue when using a Premiere, I'm not sure what to think.

    I have numerous other wireless and Bluetooth devices within 30 feet of the Tivo and they are all working fine. If it's a 2.4GHz interference issue, the slide remote is the only device affected.

    For now my slide remote has been taken out of service.
     

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