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Glitching from TiVo Slide Remote

Discussion in 'TiVo Premiere DVRs' started by rijowysock, Feb 1, 2011.

  1. Mar 20, 2012 #61 of 172
    BlackBetty

    BlackBetty I

    2,446
    0
    Nov 5, 2004
    I am having the same issue as described previoususly in this thread. Anyone else still having this issue? Any suggestions on how o fix?
     
  2. Mar 20, 2012 #62 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Funny you should mention it...

    Although this problem seemed to be "solved" with the 14.8 update, it has happened to me at least a few times since 20.2. I don't think there is a fix. It seems like when it happens, the TiVo is just too busy to deal with any input and quickly catches up once it has "snapped out of it".

    Should be interesting to hear if any others had the problem completely disappear in 14.8 only to return in 14.9/20.2...
     
  3. Mar 21, 2012 #63 of 172
    Jonathan_S

    Jonathan_S Active Member

    15,084
    11
    Oct 23, 2001
    Northern...
    Is this a new remote or did this behavior just start?

    If it's a new remote [post=8882500]this post[/post] by Revelate might be relivant.
    (Short version: some remotes appear to have hardware problems that cause symptoms like the old Premiere bug; try returning the remote for a replacement)
     
  4. May 2, 2012 #64 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    OK, over the last few weeks, the frequency of the problem has increased tremendously for me. Nothing has changed on my end. Same remote, same TiVo, same dongle location, same software, same distance from my chair to the TiVo, no new equipment added in my room, remote batteries are new. But I am being bitten by the glitching every day now, usually several times a day. It is extremely frustrating- I fast forward, get where I want, then press "play" to resume, and it is completely ignored by the Premiere. I press it several more times- nothing. Then a few seconds later it finally resumes normal play. Then I have to rewind, since it overshot horribly.

    I even rebooted the TiVo- no change. Unfortunately, it happens so sporadically that I can't catch a glimpse on the TiVo if the amber light is confirming it is received. But I can confirm that the blue light on the remote is lighting up every time, confirming I am SENDING the command to the Premiere.

    I ask again- is anyone else seeing this behavior re-surface on 20.2, or is it just me?
     
  5. May 2, 2012 #65 of 172
    darock159

    darock159 New Member

    41
    0
    Nov 13, 2007
    I think it has something to do with the remote itself. The remote I bought shortly after they were released started doing this a couple months ago. It got so bad I disconnected the bluetooth dongle and am just using the slide in IR mode. It works fine like this. I tried all the tricks to get it to work (rebooting, using the extender, moving my router, batteries, ect.) nothing worked. I bought a new slide for the other tivo and this one works perfectly. I am currently on 20.2 as well
     
  6. May 2, 2012 #66 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    I can't rule out the remote as a problem. But these are the exact symptoms I used to never have, then was introduced with an update, then solved with 14.8. Plus, I am not getting any OTHER dropped commands from the remote. More "Hmmm...."
     
  7. May 2, 2012 #67 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Well, I worked extra hard on it tonight. It "glitched" about 50% of the time again. And I was able to confirm that the remote was sending the commands, but the TiVo was not recognizing them (no amber light). For example, I could press play 10 times trying to resume playback from fast forward (3xFF) and each time the blue light on the remote lit and no amber light on the TiVo but on the 11th time, the amber light flickered rapidly and then started playback. Symptoms really do not point to the remote being the cause.
     
  8. May 3, 2012 #68 of 172
    DaveWhittle

    DaveWhittle New Member

    404
    0
    Jul 24, 2002
    Knoxville, TN
    I'm curious about this problem. I had the Slide remote last year, loved it, but the puppy destroyed it AND a Glow remote replacement. In fact, I've been using an old remote that came with the DirecTivo for the past year.

    The puppy is now a dog and hasn't touched a remote in a long time, so I ordered a brand new Slide remote, arriving tomorrow. I'll report if I have any problems with this brand-new Slide remote (aside from canine-related problems).
     
  9. May 5, 2012 #69 of 172
    mandms7

    mandms7 New Member

    83
    0
    Mar 11, 2006
    Bay Area, CA
    I suddenly started experiencing this problem since the previous update (pre-Comcast On Demand). I never had any problems with this prior to that update, and now almost every time I skip or fast forward through commercials the TiVo doesn't seem to be recognizing the commands until I press Play or Pause five times or so. Really frustrating.

    Is it just a couple of us? There has to be a lot more Slide remote users out there - are you not experiencing this problem?
     
  10. May 5, 2012 #70 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    So few people have responded, I was starting to think it really was just me. It really makes watching recording programs frustrating when it pulls the glitching/ignoring remote about 50% or more of the time :(
     
  11. May 7, 2012 #71 of 172
    avediswolf

    avediswolf New Member

    11
    0
    Sep 21, 2011
    Yup! Same issue here.

    The remote worked great when I first got it for about a month, then started doing exact same thing as above.

    Tried using the pigtail to move the dongle around, still bad.
    Did have a wireless router close by, I completely unplugged it for a day, No luck.

    I'm at the point I just unplug the dongle, and use it as IR, Kind of useless since I wanted this remove for the keyboard.
     
  12. May 7, 2012 #72 of 172
    DaveWhittle

    DaveWhittle New Member

    404
    0
    Jul 24, 2002
    Knoxville, TN
    I got the new Slide remote on Friday from Amazon, replacing one that was destroyed last year.

    At first it was acting strange, and when I tried to use the keyboard, I found that it was in IR mode only. I guess this is because I was trying to use the old BT dongle with the new remote and it wasn't paired? Once I plugged the new dongle + extension, it seems to be working great.

    I love having the snappy remote again, and am having to adjust my commercial-skipping reflexes for the quicker response. But I didn't watch a lot of TV over the weekend, so I'll report if I notice anything different in the future.

    So far I'm pleased with the new Slide and it's operating as I remember.
     
  13. May 7, 2012 #73 of 172
    drknapp

    drknapp New Member

    27
    0
    Nov 27, 2011
    I've consistantly had this problem with my slide remote. I've even replaced it once. I end up having to push buttons real slow and wait to see if the Tivo is going to respond. Other wise I get a multitude of commands run when it finally decides to catch up. Other times it works just fine.
     
  14. May 7, 2012 #74 of 172
    PeteB

    PeteB New Member

    24
    0
    Jan 8, 2004
    Same problem here.
    Seems to help when I empty my deleted folder.
     
  15. May 7, 2012 #75 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    OK, I guess that is enough confirmation for me to believe it is the same old problem that has returned for some reason. I added it to the changelog thread as an "Unresolved" problem (from previous reports/software releases).

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=481338
     
  16. May 7, 2012 #76 of 172
    aaronwt

    aaronwt UHD Addict

    19,194
    26
    Jan 31, 2002
    Northern...
    I've not seen any issues with my two BT remotes. Although only one of them is used with a box on 20.2.0a. The other one never updated to it.
     
  17. May 7, 2012 #77 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Not everyone had the issues, when the bug originally surfaced, either. Consider yourself lucky, because it really makes watching recorded video frustrating.
     
  18. May 8, 2012 #78 of 172
    TerpBE

    TerpBE Go Terps!

    682
    0
    Jan 23, 2003
    Philly 'burbs
    My slide remote used to glitch, but had been working great for months. Then the other day the Tivo decided to stop responding to it entirely (even though the remote LED was lighting). I took out the batteries and put them back in, which fixed the problem, but now it's "glitching" - missing button presses, and being slow to respond. This sucks...I was really liking the slide, and thought whatever issues I had had been worked out.
     
  19. May 8, 2012 #79 of 172
    innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    My remote glitches occasionally, but usually it turns out the batteries are below 70%. It seems the Slide is super sensitive to low batteries.

    Also I have found occasionally I have to resync the BT. The remote has been dropped and knocked off the table by my cats a bunch of times though.
     
  20. May 8, 2012 #80 of 172
    werk

    werk Member

    36
    0
    Feb 24, 2005
    Mine glitches from time to time...drives my wife crazy.
     

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