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Glitching from TiVo Slide Remote

Discussion in 'TiVo Premiere DVRs' started by rijowysock, Feb 1, 2011.

  1. Feb 20, 2011 #41 of 172
    starmanj

    starmanj New Member

    27
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    Aug 18, 2007
    I have same problems everyone is talking about. Standard premier and slide. Every other keypress works, with sudden random multiple keypresses-- like I hit the down button on a guide and suddenly it repeats all the way to the bottom of the list. I unplugged the dongle and am using standard IR now. Tried everything, using dongle extender, new batteries. It seems like a software issue. Tivo is getting as bad as Comcast equipment now...
     
  2. Mar 8, 2011 #42 of 172
    Sut703

    Sut703 New Member

    10
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    Aug 14, 2010
    Well I'm giving up on the Slide, planning on selling mine. Just wound up pulling out my Logitech Harmony, and will plan on using that again, which is unfortunate, because when the Slide worked, it was great, and my favorite (even without programmable macros).

    I've found that I can reset my TiVo, and the Slide works normally again (responding to each button press), however this is only temporary. Sometimes it works for a few days, but often a few hours later, it's back to not responding. If I unplug the BT dongle, then no issues, but then that defeats the purpose of the remote for me.
     
  3. Mar 9, 2011 #43 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Well, TiVo ruined the Slide with the 14.7 update. At least it means it could be fixed again in the next update.... we hope. If you are reverting to an IR remote anyway, you might as well just unplug the Slide's BT and use it as an IR remote until the fix comes.
     
  4. Mar 17, 2011 #44 of 172
    h2oskierc

    h2oskierc I'm a 2-Tuner

    281
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    Dec 16, 2010
    Minnesnowta
    Probably what I would do, as I like the size and button press on the slide better, but its pretty lame that you lose the keyboard functionality then.

    I have seen a little lag, but never anything as bad as it sounds like you guys have seen, and only on the first button press when I FF. Now I just click it three times right away and it goes.
     
  5. Mar 27, 2011 #45 of 172
    Foodvoc

    Foodvoc New Member

    2
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    Dec 6, 2007
    Ok. So I have the 802.11g TiVo dongle. And the Slide Remote. I've had not only the press-play-20-times-in-fastforward problem but also the long lag going up and down menus.

    I used the USB extender for the bluetooth dongle, kept it in direct-sight and it didn't solve anything. I switched miserably to IR for a while.

    Then I decided to try using a longer 6ft USB cable (from an old printer) for the network dongle instead, and kept that sucker as far away as possible from the unit. Then I put the BT dongle as far away as I could using its extender in the opposite direction.

    Result: No more press-20x issue. Play button stops on a dime. Finally! Joyous! However the menus sometimes have the lag in "Now Playing". My guess is the first issue was a frequency interference issue which seems solved. The menu issue might have to do with the TiVo OS trying to deal with 200+ shows on there. But the bottom line is the BT is finally usable!

    I hope this empirical report helps some of you out.
     
  6. Mar 29, 2011 #46 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    It is interesting, but doesn't explain why my unit suddenly starting having issues with the Slide right after the 14.7 update but never had ANY before.... I didn't change anything. Will be a while before my next testing phase, but will be interesting to see if anyone else finds the info helpful.
     
  7. May 5, 2011 #47 of 172
    pbadss

    pbadss New Member

    11
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    Aug 14, 2002
    Los Angeles
    I'm thinking of picking up a bluetooth remote. Will 15ft + no line of sight be a problem?
     
  8. May 5, 2011 #48 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
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    Apr 5, 2010
    Line of sight is irrelevant on an RF device. It has much more than a 15' range. I would place it at 30+' with no obstacles.
     
  9. May 25, 2011 #49 of 172
    sirfergy

    sirfergy New Member

    288
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    May 18, 2002
    Anyone notice if 14.8 helps? I tried but so far it seems the same. :(
     
  10. May 26, 2011 #50 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    I cannot confirm. I have had 14.8 only one day so far and I have seen the glitch zero times since the update. I usually have it happen at least once during a program. However, I can't make any conclusions yet with so little a sample time.
     
  11. May 26, 2011 #51 of 172
    sirfergy

    sirfergy New Member

    288
    0
    May 18, 2002
    Wow, you're lucky. It happens to me pretty much as soon as there has been no activity with the remote, as if it went to sleep and the connection can't be reestablished until I've pressed a few buttons.
     
  12. May 26, 2011 #52 of 172
    Ubipa

    Ubipa New Member

    11
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    Apr 22, 2007
    I had similar issues with the remote and i did the following.

    Test the remote on a computer to see is there is a problem with the remote. It'll work as just a bluetooth keyboard. Test connectivity and distance. Mine was fine, which ruined the belief the remote or bt dongle were defective.

    It seems like there's some type of interference when the bt dongle is too close to the tivo. I took a 6ft usb extension and moved it away from the tivo. This worked for my S3 and Premier.
     
  13. May 26, 2011 #53 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    I suspect you are having other problems with your remote that is not the bug this thread is talking about (low bat., interference, bad connection, defective remote). Those that have the bug have an occasional ignore of a button, but only during fast forward/rewind of a program and attempting to return to "play".
     
  14. May 27, 2011 #54 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    I have watched several more hours of video now and still no glitch. I hate to jinx it, but it does appear, to me anyway, that the 14.8 actually fixed this bug!!!

    Keep in mind that for an intermittent problem like the "slide remote glitch", it is difficult to PROVE a fix, you can only fail to disprove it over time. So take my early declaration that it is fixed with a grain of salt while we wait for others' opinions...
     
  15. May 30, 2011 #55 of 172
    angel35

    angel35 New Member

    527
    0
    Nov 5, 2004
    NEW YORK CITY
    Never had a problem with the slide remote it never stoped working
     
  16. Jun 2, 2011 #56 of 172
    tunarollz

    tunarollz Jon at TiVo

    57
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    Jun 1, 2011
    Sunnyvale, CA
  17. Jun 2, 2011 #57 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Several more days and still fixed. Now we shall see if it reverted in the recent "U" update of 14.8...
     
  18. Jun 3, 2011 #58 of 172
    HoustonMidtown

    HoustonMidtown New Member

    40
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    Jan 15, 2011
    Houston
    For those of you with Hulu+, are you able to log in to your Hulu+ account using the slide remote?

    For me, it only seems to type uppercase letters (my password has upper and lower case letters) and the @ symbol types a 2 instead of the @ (for using in my email address)

    I can use the onscreen keyboard so it's not a huge issue, just wondered if anyone else was experiencing something similar...
     
  19. Sep 17, 2011 #59 of 172
    PocoDiablo

    PocoDiablo New Member

    11
    0
    Oct 1, 2008
    For what it's worth, I have a Slide remote and it was hooked up to my HD Tivo, then we upgraded to the Premiere and it has all the problems mentioned here on the Premiere. Same location, same remote, same BT receiver, everything, it's just the Premiere that sucks.

    I also happened to pick up a second Premiere and two new remotes, and they all do the same thing. Crappy crappy crappy.

    For the first time in 10+ years, I am not happy with Tivo AT ALL.
     
  20. Sep 17, 2011 #60 of 172
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    You are saying you are getting the glitching slide remote bug? That was one of the few bugs that seems to have been totally solved. It was several months ago with the 14.8 update.
     

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