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Fundamental questions re COX and TIVO

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Rich Gibson, Apr 4, 2014.

  1. nooneuknow

    nooneuknow TiVo User Since 2007

    Feb 5, 2011
    Cox Cable...
    He does seem to know more about Cox's operations in AZ and NV, than even the most OCD customer (like me) could possibly know. I get the impression he has some connections, or knows somebody on the inside.

    He's been a very valuable and appreciated resource on TCF, and not just limited to Cox matters.

    I suggest a PM for those looking for a quick response, or to point out you posted something in a thread, looking for input.
  2. HarperVision

    HarperVision TiVo's Italian Cuz!

    May 14, 2007
    Get a slingbox.....problem solved.
  3. Tiresius

    Tiresius New Member

    Mar 22, 2004
    Mesa, AZ
    Another great suggestion about a great product, but not relevant to my post at all.

    As it says, I need something that is download and NOT streaming, because I want to download to watch offline. (airplane, hotel w/no reliable wifi, etc)

    I have used slingboxes quite a bit, and they are great, but unless something has changed drastically, they are streaming only.

    My current solution continues to be downloading shows in MP4 from TVTorrents before the trip, even though the shows are sitting right on my TiVo.

    The real purpose of my post was to see if there is any way at all to get movement from Cox on this issue.

    Otherwise I can continue as I have been in the past, or I can switch to Dish, and sadly, away from TiVo. I've been an active(monthly) TiVo customer since September 2001, and a Cox customer since like 1996.
  4. HarperVision

    HarperVision TiVo's Italian Cuz!

    May 14, 2007
    Use kmttg to record your Slingbox streams from the TiVo in question.
  5. CoxInPHX

    CoxInPHX COX Communications

    Jan 14, 2011
    Phoenix, AZ
    I do not see Cox changing its position on the CCI Byte and Copy Once anytime soon. Many have asked and petitioned to get it changed without success.

    There was one request that got the attention of an engineer in Atlanta, who contacted an engineer in Phoenix that had the ability, (but probably not the authority), to change the CCI Byte from Copy Once to Copy Freely. That lasted only 10 days, before the switch was flipped back.

    Cox Social Media CSRs try really hard to avoid addressing this issue. But the answer is always the same. They state that Cox's contracts with content providers require that the CCI Byte be set to Copy Once. I do not buy this answer, because there are a few Cox markets that do not set everything to Copy Once.
  6. CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    Feb 28, 2001
    Have they officially stated that? The only official statements I've seen have said that (paraphrasing) Cox's setting of the CCI byte is required to be consistent with the contracts with content providers .
    Some contracts may require Copy Once (premiums like HBO and perhaps non-premiums like Encore Movies), but I have never heard Cox say that they use the most liberal setting any particular contract allows. I expect that most contracts don't address the issue, and thus Cox setting Copy Once is consistent with them (but not required by them).
  7. SatManager

    SatManager New Member

    Feb 2, 2012
    Las Vegas
    I just want to jump in an say thank you for all of the great information that has been passed out. I am a current Directv customer that is looking to make the move to a TiVo, live in the Vegas Cox market, so I am trying to learn everything I can. Been lurking and reading all I can so thanks for all the hints and advice.
  8. randian

    randian Member

    Jan 15, 2014
    Cox is attempting to imply that the contract itself requires setting the CCI Byte. That can't be true otherwise Comcast and FIOS would also be setting it. More likely setting the CCI Byte is not forbidden by the contract and Cox are just being jerks about the whole thing.
  9. ajwees41

    ajwees41 Active Member

    May 7, 2006
    either that or they know how to set so it just works while cox doesn't have the people that know how to do it.
  10. mattack

    mattack Well-Known Member

    Apr 9, 2001
    Well, it could be true, if Comcast & FIOS' contracts were _different_ than COX's. (I think it's unlikely, however, and IIRC, in the long ago past, some people were able to get the CCI byte removed from stations after communication between the network and the cable company.)
  11. Bigg

    Bigg Cord Cutter

    Oct 30, 2003
    Get FIOS! Run, don't walk to Verizon FIOS. It is THE BEST TV service in the country, hands down, and it works very well with TiVo. And the internet speeds are AMAZING. The PQ is better, since they don't over-compress as many channels (as much, they still heavily compress some channels like cable), and they have a full 860mhz system with no internet, VOD, or phone (since that's all separate through IP or the phone port on the ONT), so they have a lot of bandwidth work with, so they have a TON of HD.

    The real question is why didn't you get FIOS the DAY it was available?

    I know some Rhode Islanders, where Cox is the incumbent, and almost everywhere has been wired for FIOS. They HATE Cox almost universally, because it doesn't work half the time, they screw stuff up all the time, and their service just generally sucks, and they LOVE FIOS. I do know one person who went to Cox, but she was just looking for the cheapest package possible, and didn't care about how superior FIOS is to Cox in every possible way.

    Get FIOS double play, or if you still want an annoying landline phone, triple play.

    Good info in the thread for anyone who can't get FIOS and is stuck with Cox, but anyone would can get FIOS would be NUTS to use Cox.

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