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Free Tivo Slide Pro Remote?

Discussion in 'TiVo Roamio DVRs' started by Smirks, Apr 26, 2014.

  1. Apr 29, 2014 #61 of 108
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Mine is coming Thursday, too.

    Presumably there would be some type of info in the box telling us why.... maybe.... hopefully...

    And if not, I bet Margret will let us know, if prodded :)
     
  2. Apr 30, 2014 #62 of 108
    mbernste

    mbernste Member

    615
    0
    Apr 6, 2003
    Piscataway, NJ
    Glad to see that apparently I'm not the only one who got this. It would've been nice of TiVo to send out an e-mail explaining why we're getting a free slide remote. I was one of the early adopters with the latest version of the software (all of my deleted recordings got undeleted) and went from 8% full to 96%. If, like others have speculated, this is TiVo's way of apologizing, it is indeed a very nice apology.
     
  3. Apr 30, 2014 #63 of 108
    overFEDEXed

    overFEDEXed Member

    261
    0
    Nov 11, 2002
    Centerville,...
    My Slide is coming today. Weird thing about my Plus software upgrade is that besides the "Deleted" getting Undeleted, everything "pushed" to my unit, would not play afterwards.

    Also, in my recently deleted folder, there are blank slots that can't be permanently deleted or recovered???

    I did email this to Margret.
     
  4. Apr 30, 2014 #64 of 108
    digitalfirefly

    digitalfirefly New Member

    55
    0
    Apr 15, 2005
    My slide is coming today. I got another email last night that they sent me another. I have 3 Tivos. I wonder if I'll get 3 remotes.


    Sent from my iPhone using Tapatalk
     
  5. Apr 30, 2014 #65 of 108
    steve614

    steve614 what ru lookin at?

    10,722
    0
    May 1, 2006
    Dallas, TX
    I seriously doubt that TiVo will come out and explain why they are giving remotes away.

    Doing so would be admitting that they made a mistake, and admitting mistakes is something that TiVo does not do very often. :p
     
  6. Apr 30, 2014 #66 of 108
    Smirks

    Smirks .:. Hello .:.

    113
    0
    Oct 7, 2002
    I guess I was rolled back, as per this email from TiVo:

     
  7. Apr 30, 2014 #67 of 108
    digitalfirefly

    digitalfirefly New Member

    55
    0
    Apr 15, 2005
    I just got that email too.


    Sent from my iPhone using Tapatalk
     
  8. Apr 30, 2014 #68 of 108
    LoadStar

    LoadStar LOAD"*",8,1

    34,917
    158
    Jul 24, 2001
    Milwaukee, WI
    Just got the email, and the remote should be arriving tomorrow.

    A suggestion, though, to TiVo - you might have wanted to send out the explanation note BEFORE submitting the 'orders' to avoid all this confusion.

    I do appreciate the gesture, though.
     
  9. Apr 30, 2014 #69 of 108
    KevinG

    KevinG Member

    303
    0
    Sep 3, 2003
    Mt. Laurel, NJ.
    Anyone want to sell theirs? PM me. :)
     
  10. Apr 30, 2014 #70 of 108
    aaronwt

    aaronwt UHD Addict

    19,180
    23
    Jan 31, 2002
    Northern...
    i would think the only confusing would be if someone had hit the cancel button before the free remote shipped. I rarely check my Tivo emails so I probably wouldn't have noticed the TiVo email until after the remote had arrived.
     
  11. Apr 30, 2014 #71 of 108
    alleybj

    alleybj Member

    235
    0
    Dec 6, 2000
    atlanta, ga usa
    Did not receive an explanatory email.
     
  12. Apr 30, 2014 #72 of 108
    ADG

    ADG Allan

    2,122
    4
    Aug 19, 2003
    New Jersey, USA
    I don't know what I get a kick out of more - this thread or update threads ("I got my update", "I didn't get my update", "When will I get my update?", "How can I get my update?"} :) :) :)
     
  13. Apr 30, 2014 #73 of 108
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    I didn't either. This whole thing is kinda strange.
     
  14. May 1, 2014 #74 of 108
    crxssi

    crxssi Veteran TiVo User

    2,791
    0
    Apr 5, 2010
    Well, nope. It came, there is nothing but a packing slip.

    I mean, if I were not on this forum seeing this thread, then what would I think about this shipment? It was an ordering mistake? Isn't this going to generate a lot of support calls? Maybe they don't want to admit fault or anything but couldn't they still include a note that says something like "This is a free Slide Remote Pro for you- thanks for being a valued customer" or something like that?
     
  15. May 1, 2014 #75 of 108
    aaronwt

    aaronwt UHD Addict

    19,180
    23
    Jan 31, 2002
    Northern...
    I got mine today. I'm glad I had an extra USB adapter from the four Slide Pros I got when they were first released.

    I did get an email yesterday explaining why it was shipped. Stating " ....As an apology for the inconvenience, TiVo is sending you a complimentary Slide Pro remote, free of charge....."
     
  16. May 1, 2014 #76 of 108
    gigaguy

    gigaguy New Member

    268
    0
    Aug 29, 2013
    I think that was good customer service from Tivo, but maybe bad communication about the gift.
    ps- anyone not need or selling theirs - I have Paypal...:)
     
  17. May 1, 2014 #77 of 108
    eboydog

    eboydog Just TiVo'ing.....

    904
    0
    Mar 23, 2006
    On a side note, Tivo is rather loose with their remote control there must be very little cost in them compared to their retail price.

    A few months ago I ordered a slide remote and after placing the order decided to order a glow remote. I called Tivo to get the orders combined to save on shipping and after several minutes the rep wasn't having any luck so he said what the heck, it will will be easier just to send you the glow remote for free. I found that unusual as I just wanted to have them both shipped to gather to save an extra shipping but I didn't argue, few days later I recieved both remotes, a slide pro and glow all for the cost of the slide pro!
     
  18. May 1, 2014 #78 of 108
    gigaguy

    gigaguy New Member

    268
    0
    Aug 29, 2013
    good point, shipping's probably the big expense to them and the PR.
     
  19. May 2, 2014 #79 of 108
    HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    3
    May 14, 2007
    Paradise...
    Ditto
     
  20. May 2, 2014 #80 of 108
    shfawaz

    shfawaz New Member

    109
    0
    May 12, 2004
    I might sell mine. But just curious, what's a fair price and why not just order direct from. TiVo?
     

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