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Free space discrepancy

Discussion in 'TiVo Roamio DVRs' started by Goober96, Sep 12, 2013.

  1. Goober96

    Goober96 New Member

    300
    0
    Jun 28, 2005
    Anderson, SC
    According to My Shows, my Pro is 42% full but the TiVo app reports it is 57% full. Anybody know why the difference?
     
  2. NYHeel

    NYHeel Active Member

    1,906
    12
    Oct 7, 2003
    I have the same issue. According to my Roamio Plus (with expanded 3TB hard drive) I have 60% full but the app shows 81% full. It does look like the Tivo number is more accurate as kmttg showed a total of almost 1600 GB on the drive. That seems to fit with a 3 TB drive assuming some amount of space for the OS.
     
  3. innocentfreak

    innocentfreak Active Member

    8,950
    3
    Aug 25, 2001
    Florida
    Maybe the app is set to calculate at 2TB rather than 3?
     
  4. generaltso

    generaltso Member

    964
    0
    Nov 3, 2003
    Vermont
    This issue is not unique to the Roamios. I had the same discrepancy with my Premiere.
     
  5. Goober96

    Goober96 New Member

    300
    0
    Jun 28, 2005
    Anderson, SC
    Not the case with my Premiere XL. The TiVo and the app both report the same thing.
     
  6. generaltso

    generaltso Member

    964
    0
    Nov 3, 2003
    Vermont
    I think the Premier only started showing a discrepancy after I connected an external drive.
     
  7. yokito

    yokito New Member

    46
    0
    Jan 18, 2005
    New Hampshire
    I'm wondering if the 'soft deletes' are not being recognized by the app.
     
  8. Devx

    Devx New Member

    274
    0
    Jun 1, 2006
    Atlanta, GA
    Is this with the latest version of the app? My app is also off but I figured it was because I hadn't updated it yet. I'm still on v2.2x for iOS.

    What's a soft delete?
     
  9. HeatherA

    HeatherA Old AVS Forum Member

    943
    0
    Jan 9, 2002
    My app is off as well... it's reporting 10% more space being used than the Roamio is reporting.
     
  10. fdisker2000

    fdisker2000 New Member

    83
    0
    Nov 26, 2006
    JBLM, WA
    A soft delete is a normal delete. It is not permanently deleted. It can be recovered by going into the recently deleted folder or permanently deleted from there.
    It is recoverable until space is needed for recordings unless permanently deleted.
     
  11. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    37,485
    174
    Apr 17, 2000
    Nevada
    I'm seeing the exact same thing. Romaio says 30% but the app says 40%. I also have 3 Premiere units in the house, they all report the same number in the app and on the Premiere. So it would appear this bug only applies to the software ersion Romaio is running.
     
  12. Devx

    Devx New Member

    274
    0
    Jun 1, 2006
    Atlanta, GA
    Thanks. I don't think I've ever seen it referred to as a soft delete before.
     
  13. yokito

    yokito New Member

    46
    0
    Jan 18, 2005
    New Hampshire
    I have way more deleted than active shows now, so that can't be it.
     
  14. nyctwc

    nyctwc New Member

    43
    0
    Apr 6, 2010
    Same issue here. Roamio Pro shows 52%, Tivo App shows 69%. When I called Tivo support a couple of weeks ago, it was not a known issue at the time. Has anyone gotten acknowledgement from Tivo that it is now a known issue? It would be nice to know that they were working on a fix.
     
  15. NYHeel

    NYHeel Active Member

    1,906
    12
    Oct 7, 2003
    That's consistent with my numbers as the Roamio showed 60% and the app showed 80%.
     
  16. DaveDFW

    DaveDFW Member

    523
    0
    Jan 25, 2005
    Richardson, TX
    Is this just an iOS app issue? The Android Tivo app's free space agrees with what my Plus displays.
     
  17. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    37,485
    174
    Apr 17, 2000
    Nevada
    What's weird is the iOS app agrees with what my Premiere units say. So it appears to be a bug that only effects iOS connected to a Roamio.
     
  18. generaltso

    generaltso Member

    964
    0
    Nov 3, 2003
    Vermont
    It also affects Premiere units, but only if they have an external drive attached.
     

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