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FIOS TV pixellation fix - attenuate to SNR 31

Discussion in 'TiVo Series3 HDTV DVRs' started by AbMagFab, Nov 19, 2007.

  1. richsadams

    richsadams Active Member

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    Jan 4, 2003
    When everything has been fine for a time and then things go south my guess is that the FIOS signal is being adjusted by Verizon and has nothing to do with the end-user's setup. IIRC other posts (on this thread, or maybe another) mentioned that Verizon was becoming more aware of the "hot" signal strength issues and were making some changes. Even the normal cableco's do that on a neighborhood basis on occasion, although theirs is usually in response to a weak signal.
     
  2. robostock

    robostock New Member

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  3. hmm52

    hmm52 New Member

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    I concur with Rich. Since signing up with FiOS 11/06, the signal from my central office has varied quite a bit. First 8 months were perfect. Rough patch of tiling/pixelation July/August last year. Catastrophic in November. Mild episodes after that. Pretty good for last 2.5-3 months. TiVos, HD & S3, are very sensitive to signal level. The task is easier if you've only got high level signals, not combined with ones too low.

    I do have an S3 with one bad tuner. It's weaknesses haven't changed since being put into service the beginning of February. Tiling or no tune on the same channels as always.
     
  4. Phantom Gremlin

    Phantom Gremlin New Member

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    Tualatin,...
    Your speculation makes sense, but is still confusing to me. Maybe someone with more detailed FiOS knowledge can jump in.

    My basic understanding is that FiOS TV is delivered to the ONT on the side of your house over fiber. Then the TV channels are converted into RF and sent over your coax cable to your TVs.

    So does the FiOS system have the capability of remotely adjusting the RF signal strength in your ONT? Or is something else going on?
     
  5. richsadams

    richsadams Active Member

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    No idea, just a theory. But if attenuation can address the issues at one point and then things get bad and removing the attenuation makes things right again...my WAG is that the signal has changed.

    They just laid FIOS in our neighborhood and I'm itching to jump on board, both for the (mostly) unadulterated TV signal as well as the big broadband "pipe". All this chatter still makes me think they haven't ironed out the fine points yet, so I'm a bit nervous.
     
  6. webin

    webin New Member

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    Hillsboro,...
    Even on their worst day, I'd take Verizon over Comcast.
     
  7. richsadams

    richsadams Active Member

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    Jan 4, 2003
    Good point! :)
     
  8. Jun 2, 2008 #188 of 866
    Thos19

    Thos19 Member

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    Dec 31, 2002
    Rockland, MA
    Well, I'm still having problems with pixelation even after the attenuation. Looking at the Hi-Def channel tier (which is all I really watch), it only happens on the local channels. Once I get to channel 825 and highter (TNT, HDNet, HBO) the reception is flawless with zero uncorrected and corrected errors. As a couple others on this thread have noted, it happens on one card in my Series 3, but not the other. I guess that is better than nothing.

    I have a call into Fios to try to get someone out to my house and maybe dial down the signal strength. Then I guess I'll try the attenuation route again.

    At least the pixelation didn't start until after I had watched season finale of LOST. :)

    Thos.
     
  9. Jun 3, 2008 #189 of 866
    mazurkr

    mazurkr New Member

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    off topic somewhat...

    but this thread came up in a google search for "fios lake oswego"

    for those portland-area members, can you answer a coupla questions for me?

    1 - i see fios is coming to lake oswego. is it also coming to west linn? if not, why not, as all the surrounding communities seem to be in the pipeline.

    2 - for fios vs directv, will i be able to have access to midwest (specifically michigan) sports on any of the hd channels with fios, as i could get with the nfl and nba packages on directv?

    thanks in advance!
     
  10. Jun 3, 2008 #190 of 866
    Phantom Gremlin

    Phantom Gremlin New Member

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    Tualatin,...
    You may (or may not!) get better answers in this thread on avsforum.
     
  11. Jun 5, 2008 #191 of 866
    richsadams

    richsadams Active Member

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    Welcome to the forum!

    They've been busy installing FIOS in our part of LO for a couple of months now but haven't made it available yet. My brother-in-law lives in Wilsonville and had FIOS installed in his neighborhood about a year ago. Seems there's no rhyme or reason to the roll-outs except possibly permitting, available funding, etc. I'm sure West Linn is on the list, but who knows when it will appear.

    No idea about the specific sports programs, but I'm looking at a Verizon brochure I picked up at one of their stores and it lists an add on premium offering called "Sports Package" for $7.99/mo. which offers 13 channels: Fox College, Sports (Atlantic, Central and Pacific), Outdoor, Sportsman and more. A Verizon CSR may or may not be able to answer your specific question and as Phantom says, the AVS Forum might get you some more info.

    This Verizon link has a listing of HD and SD channels as well.
     
  12. Jun 5, 2008 #192 of 866
    hmm52

    hmm52 New Member

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    You think Verizon may be withholding an offer because they know you'll be a demanding customer?

    I wouldn't put too much stock in Fox Sports Net programming. ESPN passed on some tennis tournaments earlier this year that they traditionally carried. FSN picked them up. What a disaster. Their scheduling (and sticking to it) and coverage was abysmal in every respect. The local high school geeks could have done better. At the time I signed up, Verizon offered a significant discount if you signed up for both the movie & sports packages. I think FSN is done on an arcane regional basis. In Philly the association is with Comcast Sports Net - one of the channels that commonly pixelated with Phila. VHO. Each cable area's coverage is different; unlikely to be as broad as with satellite.
     
  13. Jun 5, 2008 #193 of 866
    richsadams

    richsadams Active Member

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    Jan 4, 2003
    What makes you think that? :confused: ;)

    A Verizon FIOS installer of some nature was actually working on something in the little box/hole in the ground in front of our house when I went outside to get the mail. I asked her when she thought things would be up and running and she said everything will be active by the end of this month (June); then they have to run tests and such. She also said that she had heard about me and was disconnecting our house permanently. :eek: Kidding. She said that we would be able to get FIOS access about mid July or so. Sigh. Can't wait!
     
  14. Jun 5, 2008 #194 of 866
    hmm52

    hmm52 New Member

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    Your house will be disconnected permanently - from copper cables. Several summers ago, we had a nasty storm which felled many trees and utility wires. The power outage was expected to last 6 days, but ended at 4. The ONT UPS gave out at 8 hours or so. Only phone and Internet back then. T-Mobile service quit immediately; I guess the hamsters running the cell tower's generator took off with the wind. Dry ice and lanterns. Camping out for adults in home.

    You should stay committed to griping at least a little. Verizon seems pretty pleased with themselves over FiOS TV. Apparently they've dropped their request_and_send IPTV deployment as if the plan never existed. Has to be good news for cablecard users. They don't see a "business case" for changing much. I haven't heard of any plans to increase QAMs at VHOs and COs so a significantly expanded lineup may not be a priority as well.

    I saw some pixelation on an ESPN2HD recording for only the second time through the S3, yesterday. Since it was very occasional and limited, I wrote it off as source related. We'll see. I haven't heard back from exec's office about new replacement. Probably busy with the THD video freeze challenge.
     
  15. Jun 5, 2008 #195 of 866
    wmcbrine

    wmcbrine Ziphead

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    Eh? They're doing that right now, in conjunction with the analog shutdown.
     
  16. Jun 5, 2008 #196 of 866
    Deanq4

    Deanq4 TiVo Lover!

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    Forest Grove OR
    richadams:

    I am in Forest Grove and they allowed me to get fios about 2 weeks early. Ask the techs for the number (will see if I can find it and PM it to you) and get signed up to get it a little before others. I was the first person in Forest Grove to get it and they were shocked that I was getting it. So it never hurts to bug them a little about the dates, they may even have a tenative roll out date set up.

    They were great about the install too, jut be sure to give them a heads up that you have TiVo and want the cards, the guys I had actually enjoyed the tivo set-up (it went easy) and said off the record that they wished the set top boxes were as nice as the tivo's.
     
  17. Jun 5, 2008 #197 of 866
    hmm52

    hmm52 New Member

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    I just noticed Verizon's statement of today - 25 or so HDs to be added starting in July as analogs are progressively closed out region by region.
     
  18. Jun 6, 2008 #198 of 866
    richsadams

    richsadams Active Member

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    Thanks for that...but I'm still a little leery of being the first on my block to get it. I yearn for that big broadband pipe and better HD PQ to be sure. But honestly, everything I have (Comcast triple package) is working without any issues. I'm worried about trading that for the possible problems I've read about here. I may wait a tad longer to see how it works for my neighbors. Sounds like your setup is humming along though which is encouraging. :up:
     
  19. Thos19

    Thos19 Member

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    Dec 31, 2002
    Rockland, MA
    Well, Verizon came out to my home to see my pixelation. Coincidentally or not, my pixelation started at the same time Verizon dropped the analog channels in my area, according to the technician. He said there was a new "filter" to put on the line that Verizon had been using recently in response to pixelation complaints. He also said my ONT was outdated (I had internet 2 years prior to TV being offered), and should be swapped. He did the work in about 30 minutes.

    I really had my doubts that it would work, but the pixelation is completely gone for the moment, even with all of my attenuators removed. SNR still floats above the magic 31/32 (closer to 35/36), but I have zero uncorrected and zero corrected errors showing on the diagnostic screens. :D

    Don't know how long this will last, but I'll keep the attenuators handy.

    Thos.
     
  20. wmcbrine

    wmcbrine Ziphead

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    Aug 2, 2003
    It seems they often do the ONT swap, just because it's one of the few things they can actually do there at the customer's premises -- not because there's actually anything wrong with the ONT. However, as I understand it, the newer ONTs have a slightly less hot TV output.
     

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