1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Fios TV and MCards - anyone get one yet?

Discussion in 'TiVo Series3 HDTV DVRs' started by AbMagFab, Mar 7, 2008.

  1. Mar 7, 2008 #1 of 201
    AbMagFab

    AbMagFab What happened, TiVo?

    3,638
    0
    Feb 5, 2001
    So it's been 6 months since we last talked about this... Anyone seen a FiosTV MCard in the wild yet?

    This is getting rediculous, especially with their 7-unit limit (that you can work around, but it's still a pain).
     
  2. Mar 10, 2008 #2 of 201
    AbMagFab

    AbMagFab What happened, TiVo?

    3,638
    0
    Feb 5, 2001
  3. Mar 11, 2008 #3 of 201
    edrock200

    edrock200 New Member

    2,569
    0
    Feb 7, 2002
    Northern...
    I called last week to have my internet bumped (30/15, woohoo!) and asked about M-Cards. The CSR actually knew what I was talking about and transferred me to an advanced engineering tech who knew what he was talking about. He said in the DC area they still aren't deploying M-Cards but are testing. He said he *thought* they would be deployed this year but had no solid date information.
     
  4. Mar 11, 2008 #4 of 201
    aaronwt

    aaronwt UHD Addict

    19,184
    25
    Jan 31, 2002
    Northern...

    How much did they charge you for the 30/15 tier? I'm currently on the 30/5 tier for $55 until my first year is up in September.
     
  5. Mar 12, 2008 #5 of 201
    edrock200

    edrock200 New Member

    2,569
    0
    Feb 7, 2002
    Northern...
    I made a bunch of changes at once such as disabling premium channels, added cell phones, etc so I'm not sure but I think it was $15 more/month. Also, they claimed to be brining 50/?? speeds soon.
     
  6. Nov 20, 2008 #6 of 201
    Bantha Fodder

    Bantha Fodder New Member

    3
    0
    Aug 14, 2007
    Hi, I don't post here much (probably my first post, actually), but I just got an m-card yesterday. I'm in the Seattle area.

    I placed my order Tuesday and specifically asked the sales rep whether they had multi stream cards. She said she wasn't positive, but was pretty sure that they didn't have them anywhere, since they're "a new technology and they're still working things out." At least she seemed to know what I was talking about.

    Anyway, they had a slot open the very next afternoon, so I took it. I already had FiOS internet (w/TV supplied by Comcast), so all they were doing was adding TV service. Interestingly, it appears that from Verizon's standpoint, they set up cablecards as IP devices; the system they use to activate them is completely automated. The installer ran some coax to the Verizon-supplied router (I was using a regular ethernet connection from the ONT to my own router, not using theirs at all), hooked up a laptop to my LAN, and ran some system that tried to initialize the cablecards as though they were a set top box. Since the RF connection to the TivoHD is obviously only one-way, that didn't work, so she had to call in and read off the card IDs so they could initialize things, just like Comcast had originally done when they set it up.

    Backing up a little bit, the installers--apparently it's slow at the moment, so they had two people there, so they could learn how to do cablecard installs--plopped two cards down by the THD and said, "here you go; you know how the Tivo works, so go for it." I looked at them, and surprise, surprise, two Motorola M-Cards! I said, "wow, they said they didn't have m-cards! Great; I only need the one." They looked unsure and asked if I knew that for a fact; I said sure, of course, that's the whole point of a multi-stream card--I can run multiple tuners off of a single card.

    So, we installed it, got the numbers written down, and now we're back to the activation call. The tech on the other end of the phone says, "no, he needs both of the cards to get both tuners working." She looked at me for confirmation, I shook my head, and she said something like, "well, this customer knows what he's talking about--he knows more about this stuff than I do, and he says he'll only need one." The tech on the other end talked to 4-5 people around him at the office, and none of them knew one way or another, so they decided to trust me.

    The tech at the office initialized the card himself and said it could take up to 10 minutes before channels started appearing. It took almost exactly 10 for the THD's DVR Diagnostics screen to indicate that the tuners were both working. To prove to the installers that I only needed the one card, I started recording two shows at once, and they were convinced. So I get to save $3.99/mo now. :up:

    I didn't check enough channels before letting them leave; it turned out that I was only getting local stuff. So after dinner, I called the FiOS support and waited for a tech. I explained the issue, and he said the first thing to try would be to reinitialize the card, which he did. After about 10 seconds, I was able to see everything, thanked him for the help, and ended the call.

    Overall, it was a good experience. It might have been these particular installers, or it might be indicative of how Verizon's training them, but they were very open to my suggestions on how the process would work (you know, they had standard questions like, "are you sure you can't put both cards in and initialize them at the same time?")--very different from my past experiences with Comcast, who always seemed to act like they knew better than I, resisted my input, etc...

    Anyway, I didn't mean to write a whole essay. The point is, they had two brand new M-Cards waiting for me, and apparently they're so newly deployed that almost nobody knows about it. Even the one installer that did know they had them didn't know what the difference was between that and a "regular" card.
     
  7. Nov 20, 2008 #7 of 201
    bkdtv

    bkdtv New Member

    7,902
    0
    Jan 9, 2003
    DC Metro Area
    Thanks for your report. Verizon FiOS now has M-CARDs available in:

    Delaware
    Seattle, WA
    Washington, DC area (Maryland / N. Virginia)

    If anyone outside those markets has received a M-CARD from Verizon, please post and/or send me a private message.
     
  8. Nov 20, 2008 #8 of 201
    philhu

    philhu User Since Day ONE!

    831
    0
    Apr 11, 2001
    Funcity, MA
    I asked about M cards in Boston.

    Was told Motorola has stopped making S-cards.

    But since they don't have M-cards at Fios yet, the guy gave me a $96 credit

    12 months of 2 cards $8*12 months!!!!

    And took down my order number and when M-cards come out, I was told 6-9 months, he will cancel the truck roll charge to change them out!!!!!


    I LOVE FIOS!!!!
     
  9. Dec 7, 2008 #9 of 201
    wkearney99

    wkearney99 Bill Kearney

    1,919
    3
    Dec 5, 2003
    Bethesda,...
    I'm in the DC area. I just got a 2nd TivoHD and they brought an M-card for it. I asked if the tech had another one handy and he swapped that one out for the two S-cards in my other TivoHD. Worked out great. Haven't checked billing yet (I don't have the time to sit on the damn phone for two hours trying to get THAT figured out).
     
  10. Dec 9, 2008 #10 of 201
    AkWally1

    AkWally1 New Member

    12
    0
    Nov 20, 2001
    Beaverton, OR
    I'm in Portland, Or (Hillsboro actually) and just got a Cablecard installed in my TiVo HD today, it was Multistream, just needed the one card.
     
  11. Dec 9, 2008 #11 of 201
    bkdtv

    bkdtv New Member

    7,902
    0
    Jan 9, 2003
    DC Metro Area
    Thanks for posting, good to know.

    To summarize, Verizon FiOS now has M-CARDs available in:

    Delaware
    Portland, OR
    Seattle, WA
    Washington, DC area (Maryland / N. Virginia)
     
  12. Dec 9, 2008 #12 of 201
    ciper

    ciper New Member

    2,010
    0
    Nov 4, 2004
    AbMagFab: We should edit the first post to keep an updated list of areas that currently have M-Cards so people wont have to search through the thread and ask repetitive questions.
     
  13. Dec 10, 2008 #13 of 201
    aaronwt

    aaronwt UHD Addict

    19,184
    25
    Jan 31, 2002
    Northern...
    The cable cards are my only complaint with FIOS. I pay $24 a month to FIOS for my 8 cablecards. When I had six with comcast it cost me nothing extra.

    And it's not worth it to try messing around with the one TiVoHD I have one FIOS just to save $2 a month by switching to a multistream card.
     
  14. Dec 10, 2008 #14 of 201
    Speqtre

    Speqtre New Member

    5
    0
    Dec 7, 2007
    Got an M-card from VZ Fios today, in Reston, Virginia. Unfortunately, today was the day my 11 month old Tivo HD decided to kick the bucket!

    Anyone ever seen a problem with the HD where the RJ-45 port has the link and activity lights always on, regardless of whether you have the network cable plugged in or not? Tivo support says it's a bad unit... I searched the forums and the web to no avail, will start a new post if needed, but since there's a few tivo veterans on this thread, thought I'd add to the discussion and hijack just a tad!
     
  15. Dec 10, 2008 #15 of 201
    bkdtv

    bkdtv New Member

    7,902
    0
    Jan 9, 2003
    DC Metro Area
    Haven't heard of that.
     
  16. Dec 11, 2008 #16 of 201
    DJ Qube

    DJ Qube New Member

    15
    0
    Nov 21, 2008
    I finally had my FIOS Cablecard install this morning, Torrance California. a week and a half ago when I scheduled my appointment, the tech on the phone assured me they had M-Cards in stock... then when the tech arrived this morning, he said he didn't know of anyone getting M-Cards yet. He installed the 4 S-Cards instead of the 2 M-Cards. It definitely looks like a regional thing.

    On a side note, I called billing to see if I could get charged for only two S-cards because they were out of stock on the M-Cards, and the billing rep said my account doesn't have record of ANY cards! :D We'll see when the bill comes.
     
  17. Dec 12, 2008 #17 of 201
    riozilla

    riozilla New Member

    2
    0
    Jan 9, 2002
    Had 4 S-Cards installed today for FIOS in my two TiVo HD boxes. I'm in Malibu, CA and the tech said no M-Cards in this region yet.
     
  18. Dec 12, 2008 #18 of 201
    mcomer

    mcomer New Member

    49
    0
    Jan 20, 2003
    I am having my FIOS install next week. I spoke with the CSR about cable cards and played very dumb, expecting them not to know what they were talking about. Much to my surprise, he said:

    "Sure, we'll be bringing multi-stream cards. That's all we're giving out here now in Richmond. You'll need one of those for each of your Tivo boxes."

    So, I'll know for sure Wednesday - but it sounds like M Cards are available and in use in the Richmond, VA area.
     
  19. Dec 12, 2008 #19 of 201
    gunit

    gunit New Member

    1
    0
    Dec 12, 2008
    Available in Pittsburgh, PA. I had two single tuner cards installed in my TiVo HD. They're working as advertised. Verizon in Pittsburgh claims they do not have a single multiple tuner card.
     
  20. Dec 12, 2008 #20 of 201
    bkdtv

    bkdtv New Member

    7,902
    0
    Jan 9, 2003
    DC Metro Area
    Only one MCARD is required to support both tuners on the TivoHD. MCARDs are clearly labeled as such.

    You only need two CableCards for the TivoHD if they are of the single-stream variety (i.e. not a MCARD).
     

Share This Page