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Feedback to Netflix on the new app

Discussion in 'TiVo Premiere DVRs' started by sbiller, May 11, 2012.

  1. Jun 6, 2012 #241 of 382
    rainwater

    rainwater Active Member

    7,057
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    Sep 21, 2004
    I don't see how it is hard now. It takes about 3 seconds to rate a show.
     
  2. Jun 6, 2012 #242 of 382
    rainwater

    rainwater Active Member

    7,057
    1
    Sep 21, 2004
    You have to wait for the pause to take affect. If you hit pause twice because you didn't think it was working, it will play again. There is just a huge delay in hitting pause/play and it actually happening.
     
  3. Jun 6, 2012 #243 of 382
    aaronwt

    aaronwt UHD Addict

    19,194
    27
    Jan 31, 2002
    Northern...

    Yes it doesn't take long. Of course the old way with Thumbs up/down was better and quicker. But the new app is inline with the app on most other devices which is obviously what Netflix wants.

    I always rate any titles I watch. That way the recommendations that Netflix makes are more likely to match my tastes.
    If for some reason I don't rate it on after watching a title, I will periodically got to my disc rental and streaming history on a PC to rate them. So far I've rated over two thousand titles over the last 13+ years. But I'm not really sure when netflix started their ratinsg system.

    My only real complaint with their ratings system is that you can't rate by half stars.
     
  4. Jun 6, 2012 #244 of 382
    Desktop Icon

    Desktop Icon New Member

    11
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    Sep 20, 2006
    Seattle

    I was having the same problem, minus the rebooting. Every few minutes the video would go black for about two seconds while the audio continued.

    My Tivo has been on wireless and the coverage to that room has never been great, but it has been sufficient so far. I started to wonder if the new Netflix app was making great demands of the net connection, so I finally undertook a project that I hoped I would never have to do: stringing cat-5 to the Tivo.

    It might be too early to deem this a total success, but I can report that while on wireless every single program I streamed on the new NF app experienced the video drop-outs, the one program I've watched on the new hardwired setup performed flawlessly.
     
  5. Jun 6, 2012 #245 of 382
    dave13077

    dave13077 Member

    279
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    Jan 11, 2009
    The problem was it would pause but after a few seconds it would start playing again. I only pressed the pause button once. Did it several times.
     
  6. Jun 6, 2012 #246 of 382
    alleybj

    alleybj Member

    235
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    Dec 6, 2000
    atlanta, ga usa
    I've seen that a number of folks have the problem that I do-- frequent switching up and down between 720p 1080p24, with brief blackouts in between. I get that I can switch 1080p24 off on the Tivo to stop this, but the picture really is better and I'd rather not. Does anyone have any idea why it's doing this? I understand why it switches up the first time, but why does it keep switching back and forth? Thanks
     
  7. Jun 6, 2012 #247 of 382
    compnurd

    compnurd New Member

    1,011
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    Oct 6, 2011
    Most likely bandwidth.. The App is having issues getting enough speed to maintain the PQ
     
  8. Jun 6, 2012 #248 of 382
    aaronwt

    aaronwt UHD Addict

    19,194
    27
    Jan 31, 2002
    Northern...
    I've not had any issues with speed from my FiOS connection. The titles stay at 1080P24.

    But even at my GFs house and her slow 1.2 Mb/s DSL connection. The Netflix streaming is rock solid. Once it starts playing and reaches the max resolution for the bandwidth it keeps on playing. I am using Google DNS at both locations. When I initially switched to the google DNS, it did make a noticeable difference in the speed that streaming titles start from all streaming apps I've used at both locations.
     
  9. Jun 6, 2012 #249 of 382
    crxssi

    crxssi Veteran TiVo User

    2,791
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    Apr 5, 2010
    Yes, but it is apparently too much to expect the Netflix app running on TiVo to act like a Netflix app on TiVo. Arrrrrrrg
     
  10. Jun 6, 2012 #250 of 382
    comma splice

    comma splice New Member

    107
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    Feb 4, 2010
    Yep, this happens to me too. Even on my FiOS 30/30 connection. :thumbsdown:
     
  11. Jun 6, 2012 #251 of 382
    aaronwt

    aaronwt UHD Addict

    19,194
    27
    Jan 31, 2002
    Northern...
    Then maybe there is some issue where the servers are located for you since I don't see any issues from my FiOS 43/35 connection. And I would think my GF would also be using the same netflix servers since she is in the DC area as well.
     
  12. Jun 7, 2012 #252 of 382
    Desktop Icon

    Desktop Icon New Member

    11
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    Sep 20, 2006
    Seattle

    Yep, I spoke too soon. The problem is still there.
     
  13. Jun 8, 2012 #253 of 382
    rhettf

    rhettf R3T1CAL

    176
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    Apr 5, 2012
    Oakland, CA
    It also happened to me and I have a 100 meg business connection from comcast.

    When I had my business tech guy (This guy can translate IP's to binary and binary to IP in his head, makes me not feel like a geek) look at my network he found sometimes there is a DNS issue (a good tell about ur DNS quality is how fast a stream starts). Because I run my own DNS server he did something so I always connect to the same node.

    Before a show might take 5-10 seconds to start and now its 3-5.

    Before that the easiest fix for me was simply stoping the stream completely (hitting stop not pause) and then starting it again.
     
  14. Jun 8, 2012 #254 of 382
    mikeyts

    mikeyts Stream Warrior

    2,390
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    Jul 10, 2004
    San Diego,...
    Although I know that the function exists because I use it, the TiVo remotes do not appear to have a STOP button. Am I not seeing something? (In this thread I kept mentioning that STOP should work as well as UP to get back to where you started playing a title and was surprised that no one else was saying it, then I dragged my peanut remote out and looked at it. I notice that STOP is a no-op in the old Netflix app though it works when playing a TiVo recording).

    It's been years and years since I used a TiVo "peanut" remote and my various universal remotes through those years have always had the function mapped to their STOP buttons for TiVo.
     
  15. Jun 8, 2012 #255 of 382
    theanswriz42

    theanswriz42 New Member

    5
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    May 31, 2012
    I just received my tivo yesterday and was trying to use the Netflix app on there. It's definitely not as good as any of the other devices I have (PS3, Toshiba TV, Roku, and Google TV) due to the resolution switching issue. I got sick of it after a 1 hour long TV episode and switched back to my PS3 where I had absolutely no issues.
     
  16. Jun 8, 2012 #256 of 382
    Innerloop

    Innerloop New Member

    120
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    Sep 10, 2000
    Marin...
    New Netflix app is terrible, no way to sugar-coat it. A huge step backwards in every way (performance, stability, streaming quality, etc.). And near as I can tell, I can no longer go directly to a show using the iPad interface.

    Personally if there was a toggle to go back to the old one, I would in a heartbeat. The iPad Tivo app already has solved the discovery problem in a much better way, and while I would miss the captions, at least the thing would stream reliably and not take ages to move through the menus.

    Big thumbs down. Next time, Tivo, do the programming work youselves, don't trust Netflix to deliver something up to Tivo standards.

    Please revert or give the option to revert to the one that worked.
     
  17. Jun 8, 2012 #257 of 382
    mikeyts

    mikeyts Stream Warrior

    2,390
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    Jul 10, 2004
    San Diego,...
    Perhaps, for whatever subset of TiVo users use iPads. So if I want a complete Netflix experience on TiVo I should invest in a $500 tablet accessory? I cannot believe that anyone used this ultra-lame non-argument. "Why'd you mess things up, TiVo? Things were already great for those of us with iPads!" :rolleyes:
     
  18. Jun 8, 2012 #258 of 382
    morac

    morac Cat God

    8,962
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    Mar 14, 2003
    NJ
    Personally I think if TiVo could fix the resolution switch issue (maybe have the app remember if the last video had enough bandwidth to stream at 1080p and start off with that if it did) and add the ability to bring up the playback status (playbar and info) like the Hulu Plus app, it would be pretty near perfect. As is, I would always switch to my PS3 to do Netflix. Now I'll use the TiVo.
     
  19. Jun 8, 2012 #259 of 382
    rainwater

    rainwater Active Member

    7,057
    1
    Sep 21, 2004
    I doubt that will ever happen. Netflix's adaptive bitrate streaming is standardized across all platforms now. It constantly adjusts to streaming conditions on the fly. The only "fix" I can see happening is TiVo could keep from switching between 1080i and 720p by converting to either format it starts with. I don't see a way for them to fix the 1080p switching.
     
  20. Jun 8, 2012 #260 of 382
    Drewster

    Drewster Shooting blanks

    10,752
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    Oct 26, 2000
    Costa Mesa, CA
    Similar with us. I used to have a Roku plugged in. We always used it for NetFlix because the TiVo was so lousy at it. Now we use the TiVo and the Roku is in a box.
     

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