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Feedback to Netflix on the new app

Discussion in 'TiVo Premiere DVRs' started by sbiller, May 11, 2012.

  1. Jun 3, 2012 #221 of 382
    moyekj

    moyekj Well-Known Member

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    Mission...
    Post was 1080/60 which could be 1080i/60
     
  2. Jun 3, 2012 #222 of 382
    aaronwt

    aaronwt UHD Addict

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    Northern...
    Maybe but it is not usually listed that way.
     
  3. Jun 4, 2012 #223 of 382
    b_scott

    b_scott TiVo Fan

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    chicago, il
    was just watching the pilot of Sliders. The video froze midway through and the sound kept going for a bit. Then it stopped, went black, rebooted.
     
  4. Jun 4, 2012 #224 of 382
    Steve Richards

    Steve Richards New Member

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    Totally corrupts video after playing a while. Sometimes it comes back other times required a restart. Same title on Panny BD player works fine. Unusable as it is.
     
  5. Jun 4, 2012 #225 of 382
    brettsp

    brettsp New Member

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    Man the new Netflix app is really disappointing. The picture turns black every 3minutes or so for about 5 seconds, and the Fast forward and rewind buttons do not work. Didn't they even test this before it was released?
     
  6. Jun 5, 2012 #226 of 382
    rainwater

    rainwater Active Member

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    This is normal if your picture is switching to 1080p or back to 720p. Disable 1080p in your display settings and you will not have this issue.
     
  7. Jun 5, 2012 #227 of 382
    brettsp

    brettsp New Member

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    Jan 12, 2004
    Wow thanks, I'll try it and see if it works
     
  8. Jun 5, 2012 #228 of 382
    Drewster

    Drewster Shooting blanks

    10,752
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    Costa Mesa, CA
    Just now, while streaming "The American President", the NetFlix app stalled and TiVo rebooted. Awesome.
     
  9. Jun 5, 2012 #229 of 382
    proudx

    proudx New Member

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    1080p is disabled for me, I have 1080I and 720p selected and it does it this way too.

    The app should start out with a lot more buffer at the highest resolution available and work its way down as needed.
     
  10. Jun 5, 2012 #230 of 382
    lujan

    lujan Member

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    May 24, 2010
    Yes, that's exactly the way Vudu works. It will start with the HDX version (assuming that's the version you purchased or rented) and then go down to HD if the bandwidth isn't fast enough and then down to SD if the bandwidth is even slower. The Netflix app should work the same way.
     
  11. Jun 5, 2012 #231 of 382
    beeman65

    beeman65 New Member

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    These are pretty much my biggest gripes also. I don't like the text size and browsing by thumbnails. I wish you could toggle a different font size or switch to a vertical viewing of titles/text only view.

    I understand they probably wanted the app on the Tivo to match their app on other devices, but for people who had been using Netflix on Tivo for years and got used to the navigation, to suddenly have missing features or keys doing different things without any documentation is pretty jarring and frustrating.
     
  12. Jun 5, 2012 #232 of 382
    mikeyts

    mikeyts Stream Warrior

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    The Netflix app starts with a low quality, low bit rate stream which it can buffer and start playing quickly. It then gradually ramps up to the highest quality the available bandwidth will support (often very quickly if available bandwidth on your connection to Netflix's servers is high). Doing the reverse will only benefit those who get a connection with enough bandwidth to sustain 1080p (6-7 Mbps), who, at this point, are probably a very minor portion of Netflix's streaming market; everyone else will suffer a really crappy stream start experience. If you only have bandwidth on your connection sufficient for Medium SD, you spend probably well over a minute waiting for a 1080p picture to show up, after which it would very quickly drop to a sustainable PQ level.

    I'm certain that VUDU doesn't start at 3 bar HDX if your bandwidth isn't high enough--I've asked for HDX and seen it start at 1 or 2 bars. It does test bandwidth at start-up and given that, it seems probably that if your bandwidth is low enough it will refuse to start any HDX encoding.

    For every piece of 1080p-capable hardware other than TiVo this is not a problem, since every BD player ever made can convert 1080p24 that BDs are usually encoded at to 1080i30 or 1080p60. It's strange that TiVo proudly advertised the Premiere to be 1080p capable when this is what you get.
     
  13. Jun 6, 2012 #233 of 382
    lujan

    lujan Member

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    This is probably true but I was explaining how Vudu works for me and I know I don't have the fastest connection speed compared to what others have said on these forums.
     
  14. Jun 6, 2012 #234 of 382
    rainwater

    rainwater Active Member

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    It doesn't really matter how Netflix starts the video. Even Netflix plays content at 1080p on Roku and 720p on Xbox for the entire stream. The reason is those devices upconvert whatever Netflix sends them to that quality. So no matter how good or poor the video Netflix sends, you never see any switching because the format that is outputted never changes. Since TiVo can only display 1080p using pass-thru this isn't possible. TiVo could definitely stick to 720p or 1080i for non 1080p content though since it can convert to those resolutions. IMHO they should not be switching between 1080i and 720p (they should just stick with one). But I don't see anyway to fix the 1080p issue.
     
  15. Jun 6, 2012 #235 of 382
    mikeyts

    mikeyts Stream Warrior

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    San Diego,...
    I hate calling this "pass-through". It gets VC-1 from Netflix and it has to decode it into a raster for display. The only thing that it's "passing through" is the frame rate. What bugs me about this is that its difficult to believe that the Broadcom chipset that they're using in Premiere would be incapable of converting the frame rate into i30 or p60; it has to convert common 720p60 (ABC, Fox, ESPN, etc) into 1080i30. It converts 720p24 from Netflix into 1080i30.
     
  16. Jun 6, 2012 #236 of 382
    chrispitude

    chrispitude New Member

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    Apr 23, 2005
    Agreed. TiVo is taking not-insignificant steps backward in the functionality of the device.
     
  17. Jun 6, 2012 #237 of 382
    haplo888

    haplo888 New Member

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    Being able to see video covers and search for shows without having to get on my computer is Great! The new app has great potential. This said, they need to carry over some functionality from the old Netflix app into the new. I have the old Netflix app on my Tivo HD:

    1. The Old Netflix App displayed show data when Info was pressed. So the functionality exists and should be easy to bring over.

    2. The Old Netflix App navigated between screens with the top dial. We need a way to return to the previous Netflix screen, not two ways to FF/Rewind.

    3. The Old Netflix App had the ability to play in Slow Motion. If we can't advance frame by frame we at least need to bring over Slow Motion from the Old App.

    4. The Old Netflix App allowed us to submit ratings to Netlix via our Thumbs Up/Down system. Submitting ratings is crucial to Netflix learning what we like and also needs to be brought over from the Old App.

    5. In the Old Netflix App Skip Back and Skip Forward also worked.

    Thanks for the chance to provide our feedback.

    Haplo
     
  18. Jun 6, 2012 #238 of 382
    rainwater

    rainwater Active Member

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    You can still rate content in the new app. You just go to Rate this title from the program information.
     
  19. Jun 6, 2012 #239 of 382
    dave13077

    dave13077 Member

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    Jan 11, 2009
    I was using the Netflix app last night and I couldn't get it to pause. When I hit pause it would pause for a couple of seconds and then start playing again. I tried several times without success. Am I doing something wrong or can you not pause anymore?
     
  20. Jun 6, 2012 #240 of 382
    haplo888

    haplo888 New Member

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    Jun 9, 2009
    It was better in the Old Netflix App when you could submit ratings by just hitting Thumbs Up/Down with the show selected.

    Netflix likes us to submit lots of ratings. Making it easy like in the Old Netflix App will facilitate this.
     

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