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Feedback to Netflix on the new app

Discussion in 'TiVo Premiere DVRs' started by sbiller, May 11, 2012.

  1. Jun 1, 2012 #201 of 382
    astrohip

    astrohip Well-Known Member TCF Club

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    Seriously, there's no command list? I just started my 30 day trial yesterday, and I'm as confused as... (fill in cliche). How the heck are we supposed to know how to navigate?

    Ok, simple one: I am watching a stream, and I want to return to the NF main screen, but not all the way back to the TiVo interface. What button does that?

    Simple one II: I am watching a stream, say Ep1 of a series, and I want to get back to that series page to pick another episode, but not have to go back to the NF main page (or even worse, the TiVo screens). How?

    So far, I have figured out how to stop a stream by exiting to live TV. :rolleyes:

    As an aside, I am finding the quality iffy. It doesn't seem as sharp as regular HD TV. Some are very noticeable (LOST looked like 360 crap), others not so bad, but still not 1080 sharp. Is this the norm? (I have a Comcast pipe, lots of bandwidth)

    Thx!
     
  2. Jun 1, 2012 #202 of 382
    jrtroo

    jrtroo User

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    Of course, the answer is UP. How could you not know that? :)

    But, after exiting the content with UP, you would go LEFT. Self-intuitive.

    Note, these are the same complaints from way back in this thread, but I know you would have to search through them to figure this out. The lack of a command map was also noted, and was likely part of the feedback provided to Netflix from Tivo.

    My favorite is that CLEAR exits you from the app. That still messes me up after watching many netflix programs. Certainly makes it hard to want to guess at further commands by random pecking.
     
  3. Jun 1, 2012 #203 of 382
    astrohip

    astrohip Well-Known Member TCF Club

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    Thanks. It's a start!:)
     
  4. Jun 1, 2012 #204 of 382
    mikeyts

    mikeyts Stream Warrior

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    Now that is strange (I don't have a Premiere yet--one's on its way--so I haven't used this app yet). Given that LEFT is in use for title grid navigation, I'm not sure exactly what else I would have used. Do the TiVo and Live TV buttons works from that context?

    I think that LEFT is perfectly intuitive for getting back to the title grid from a specific title's menu, inasmuch as it's located to the left of that menu.

    I haven't used the actual TiVo peanut remote in years. I'd been thinking to myself that it's strange that Netflix didn't use the ">>|" and "|<<" chapter skip keys common on BD/DVD remotes, but I see that the TiVo's remote doesn't have those.

    I've also been thinking, why is it that no one, wanting to stop a stream, thinks to press STOP? I now see that, although there is a discrete STOP TiVo remote function that I've been using forever, it's not on the TiVo remote :D.
     
  5. Jun 1, 2012 #205 of 382
    lujan

    lujan Member

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    I hope this has not been asked before but here it goes:

    Does anyone know how to display the progress bar while watching a Netflix streaming move without pausing the movie like it does on the TiVo while watching a broadcast show (pressing the "Play" button will display the progress bar for a few seconds but pressing "Play" during a Netflix movie actually pauses the movie)?
     
  6. Jun 1, 2012 #206 of 382
    aaronwt

    aaronwt UHD Addict

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    It seems like by design you can't. It is the same with other devices that have a similar netflix app.
     
  7. Jun 1, 2012 #207 of 382
    jrtroo

    jrtroo User

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    Yes, this was asked way at the top of the thread. By me!

    This is my second biggest pet peeve on the new Netflix (this is nitpicky, overall I'm in the camp that it should use basic Tivo keypresses, at least where it *should* be easy).

    In order:

    Clear exits the app
    No way to show progress without pause
    Up to exit show
    No "info" available
    No roadmap provided anywhere
     
  8. Jun 1, 2012 #208 of 382
    crxssi

    crxssi Veteran TiVo User

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    According to many people, you are just supposed to know because now the interface is like all other Netflix capable devices you have used :rolleyes:
     
  9. Jun 1, 2012 #209 of 382
    lujan

    lujan Member

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    That sucks :mad:
     
  10. Jun 1, 2012 #210 of 382
    morac

    morac Cat God

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    Netflix could have used one of the letter buttons like Hulu Plus does. In fact they do use the letter "c" button as an exit button in addition to the clear button. Why they decided to use both buttons is the mystery.

    The TiVo and Live Tv buttons exit the app as they usually so with all TiVo apps.
     
  11. Jun 1, 2012 #211 of 382
    astrohip

    astrohip Well-Known Member TCF Club

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    I've only played around for a day so far, but based on what I've seen, I will cancel before my 30 days is up. The UI is so inept as to detract from the overall experience. Part of what I love about the TiVo is the UI that's wrapped around my TV watching. It is so good it actually enhances the viewing experience.

    With Netflix it's the exact opposite. It is so poor it detracts from the experience.

    I have plenty to watch without it, so I don't need it. But had it been a superior experience, I would have kept it just as an ancillary viewing source.
     
  12. Jun 2, 2012 #212 of 382
    mikeyts

    mikeyts Stream Warrior

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    Ah! Those letter buttons are a new addition to the Premiere's remote that aren't on the old remote for the Series3. I suppose I'll be adding a page of touch-screen buttons for them to my Harmony "Play TiVo" activity.

    Since there's no common "exit the app" function in the other incarnations of this common Netflix UI, they were free to map whatever they wanted for that. On a BD player you'd typically just go back to the main menu or to the network app menu. You know, like hitting the TiVo button or Live TV.
     
  13. Jun 2, 2012 #213 of 382
    jakerome

    jakerome New Member

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    After a month with the new Netflix, overall I give it a giant thumbs down.

    On the plus side:
    Discovery is better

    On the downside:
    The controls are terrible
    The controls are unintuitive
    I'm not sure there are any control beyond play/ff/rev/pause
    There's no obvious tutorial how to use the controls (if they exist)
    The playback is atrocious when it jumps between high & low bitrate-- complete black screen, no audio for a few seconds, then back. Wash, rinse, repeat.

    Really, it sucks. Yay, there is a decent discovery. Big effing whoop. If Netflix can't write a decent app, then TiVo should do so itself. Damn, they finally upgrade the YouTube & Netflix apps and they each introduce one new feature (higher quality on YouTube, discovery on Netflix) and everything else is a giant step back.
     
  14. Jun 2, 2012 #214 of 382
    dboff01

    dboff01 New Member

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    As a user of streaming Netflix for over 3 years on multiple Roku players, I consider the new Tivo version a major upgrade from its previous version.

    Given the lack of searching, queue management, category suggestions, 5.1 surround sound, useful info on the selection screen (HD, 5.1, etc.) I found the old Tivo Netflix app basically useless compared to the Roku and never used it.

    Since the upgrade, the interface is much more closely aligned with the Roku interface (and I've had no problems navigating because of it). As such, I do occasionally stay in the Tivo rather than switching to Roku to watch Netflix content.

    The last major Tivo bugaboo that is so annoying as to still keep me mostly using the Roku is the resolution jumping/HDMI handshake between 1080/60 and 1080/24. The experience is jarring and sometimes continues through an entire viewing depending on internet bandwidth. I realize I can leave it on 1080/60 but the picture quality is quite good when 1080/24.

    Question:

    In the new Tivo app, is there a way to scroll right and left by more than 1 movie? The Roku allows a jump by a full screen of movies (4-5) using the FF and REW buttons to more quickly navigate the queue.
     
  15. Jun 2, 2012 #215 of 382
    mikeyts

    mikeyts Stream Warrior

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    FF and REW don't work? They work in the 3 instances of this GUI that I have on other devices (Panasonic and Sony BD players and the PS3).
     
  16. Jun 2, 2012 #216 of 382
    dboff01

    dboff01 New Member

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    FF and REW have no effect in the Tivo Netflix app when navigating movies/shows. This makes moving through my queue (generally over 150 entries) painfully slow when 1 movie at a time. Another reason the Roku interface is superior.
     
  17. Jun 2, 2012 #217 of 382
    mikeyts

    mikeyts Stream Warrior

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    I would call that a bug, except there's no recorded specification of the the UI's controls :D. (On the BD players and PS3, FF and REW move forward and back by 3; on the Roku it's 5).
     
  18. Jun 2, 2012 #218 of 382
    aaronwt

    aaronwt UHD Addict

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    There is no 1080P60 output from a TiVo. The highest resolution the TiVo Premiere can output is 1080P24, and that is only pass through, it can't scale to that resolution. The highest resolution it can scale to is 1080i.
     
  19. Jun 3, 2012 #219 of 382
    crxssi

    crxssi Veteran TiVo User

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    Technically, "1080" is the resolution, "p", "i" are progressive or interlaced, and numbers after are the framerate. 1080p60 is the same resolution as 1080p30 which is the same as 1080p24.

    http://en.wikipedia.org/wiki/Frame_rate
     
  20. Jun 3, 2012 #220 of 382
    aaronwt

    aaronwt UHD Addict

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    Still the person I responded too mentioned a 1080P60 output. The resolution might be the same but the framerate isn't and some devices handle the framerate and conversions better than other devices. My external scaler/video processor does a better job converting the framerate from 1080P24 to 1080P60 than the TV and other devices do. And does an even better job deinterlacing 1080i to 1080P60 than the TVs and other devices do.
     

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