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Explain Why Lifetime Service isn't a hugely bad idea

Discussion in 'TiVo Roamio DVRs' started by bengalfreak, Mar 8, 2014.

  1. Mar 12, 2014 #61 of 196
    slowbiscuit

    slowbiscuit FUBAR

    3,501
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    Sep 19, 2006
    In the ATL
    The Tivo HD line was not a bad generation, and all of the lifetimed units I bought paid for themselves. I won't disagree with the Premieres speed-wise but mine has been very solid otherwise, and I fully expect lifetime to pay for itself on that one too.
     
  2. Mar 12, 2014 #62 of 196
    Finalrinse

    Finalrinse New Member

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    Jan 12, 2005
    S.E. Michigan
    I've had (6) TiVo's and (1) Mini so far, all with Lifetime!
    1) 2005 TiVo Series2 ST (Sold last year on eBay for a very good price)
    2) 2008 TiVo HD (Still have and favorite for traveling with)
    3) 2010 TiVo Premier (Sold last year on eBay,started at $300 went for $496)
    4) 2012 TiVo Premier 4 (Going up for sale soon, just bought a Roamio)
    5) 2013 TiVo Premiere XL4 (Still have and hooked up)
    6) 2014 TiVo Roamio Pro (Just bought)
    There is a good market for used TiVo's with Lifetime, and it doesn't seem to matter what vintage. Without Lifetime they are almost throw aways.
    So, to summarize: If you keep it you make out, if you sell it you make out.
     
  3. Mar 12, 2014 #63 of 196
    bayern_fan

    bayern_fan New Member

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    Another alternative to the TiVo or Best Buy warranty is buying the Roamio with a credit card (like AmEx) that offers extended warranty coverage on purchases made with said card.
     
  4. Mar 12, 2014 #64 of 196
    anthonymoody

    anthonymoody New Member

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    Apr 29, 2008
    The monthly charge from my cable co for a DVR is actually slightly higher than the cost of a month of TiVo + a cable card. That extra savings shortens the breakeven time for me even further.
     
  5. Mar 12, 2014 #65 of 196
    tarheelblue32

    tarheelblue32 Active Member

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    Raleigh, NC
    This is actually something most people don't know about because they never read their credit card's terms and conditions. Many major credit cards will double the manufacturer's warranty on consumer electronics purchased with the card. Most consumer electronics (including TiVos) come with a standard 1-year manufacturer's warranty, so if you buy it with your credit card you actually get a second year of the warranty for free.
     
  6. Mar 12, 2014 #66 of 196
    laria

    laria Librocubicularist

    16,466
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    Seacoast, NH
    I always wondered who you contact about that sort of thing if you need it. I always buy stuff with my Amex just in case but I have never had to use it, KNOCK KNOCK, so I'm not sure if you contact TiVo and say hey I bought this with an Amex and they work it out, or do you call Amex and there's some sort of phone tree option for "my electronic thing broke"? :)
     
  7. Mar 12, 2014 #67 of 196
    bayern_fan

    bayern_fan New Member

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    It's only for certain cards that AmEx offers (such as the Platinum), so it would be good to double-check whether or not your card is eligible for such a benefit.

    https://www.americanexpress.com/us/content/card-benefits/extended-warranty.html

    http://creditcardforum.com/blog/american-express-extended-warranty/
     
  8. Mar 12, 2014 #68 of 196
    tarheelblue32

    tarheelblue32 Active Member

    3,645
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    Raleigh, NC
    Certain Visas and MasterCards also do this. You need to read through your credit card's terms and conditions to know for sure if your card is one of them. If you don't have a copy of the T&C for your card, you can request your credit card company mail you a free copy.
     
  9. Mar 12, 2014 #69 of 196
    laria

    laria Librocubicularist

    16,466
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    Sep 7, 2000
    Seacoast, NH
    There are 49 Amex cards listed as eligible on https://www.americanexpress.com/us/content/card-benefits/extended-warranty-terms.html so it is not that limited. :) I have a Blue, and it's listed, so I guess I am good. Thanks for the links, though, now I know how to make a claim. :) :up:
     
  10. Mar 12, 2014 #70 of 196
    bayern_fan

    bayern_fan New Member

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    Oh wow, didn't know it was that extensive! Might have to do with the benefit being more heavily advertised on the cards carrying higher annual fees :)
     
  11. Mar 12, 2014 #71 of 196
    DeltaOne

    DeltaOne Mount Airy, MD

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    Sep 29, 2013
    Is a failure during the 2nd (extended) year handled by the original manufacturer (TiVo in this case) or by some 3rd-party company the credit card company uses?

    I vaguely remember that it's handled by a 3rd-party company (it saves the credit card company money). I don't think I'd want Joe's Tech Shack on Main Street repairing my TiVo...
     
  12. Mar 12, 2014 #72 of 196
    Grakthis

    Grakthis New Member

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    So, "lifetimes" often pay for themselves because once you have the lifetime you keep the box longer because, why not? You paid for it already.

    If I had lifetime'd my premiere, I wouldn't have got a Roamio. Or if I did, I would have kept the premiere running in a different room so I could pretend I got my money out of it. I doubt I would have sold it. but maybe! It's an option.

    Most likely I would have used it instead of getting a mini... and it would have been worse than the mini, but i'd have justified it to myself as being cheaper because I already paid the lifetime on it!

    Maybe you didn't do this? For me though, especially going forward, I just need 1 TiVo at a time. So a lifetime is only useful for as long as that hardware is the main tivo hardware I plan to use. Which means I necessarily have to skip generations to get that value out.
     
  13. Mar 12, 2014 #73 of 196
    tarheelblue32

    tarheelblue32 Active Member

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    Jan 12, 2014
    Raleigh, NC
    There are some advantages to using a premiere over a mini. I love my mini, but it will occasionally drop the moca connection to the Roamio while I am watching live TV on it (I know, I know, "who watches live TV anymore" you ask). It's a relatively minor inconvenience, but if I were using a Premiere with its own dedicated CableCard instead of the mini, I wouldn't ever have this issue while watching live TV.
     
  14. Mar 12, 2014 #74 of 196
    mae

    mae member

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    Dec 10, 2001
    USA
    I've used the Amex double warranty several times. In most cases, including a netbook, they said it doesn't pay to fix it, and just gave a credit for the purchase price.

    In three cases, however, it was a little different. I had an LCD TV/DVD combo and they had me take it to a local authorized repair place. They paid the $75 for an estimate, and since it was higher than the purchase price, they just credited it.

    With laptops, they sent a prepaid shipping box to send it to their depot repair. They fixed my son's, but with my wife's they credited the purchase price.

    The process is very simple. You can call or go online and start the case. They want a copy of the purchase receipt (and will actually pull the copy of their records if you don't have it and the manufacturer's warranty. In most cases, the credit has been issued in a few days.

    BUT, in what we're talking about, a TiVo, there is a parts warranty for a year but only 90 days labor. I'm not sure how AMEX would handle that in the second 90 days or second year. My guess is they would cover the $150 exchange fee, but you would have to check.
     
  15. Mar 12, 2014 #75 of 196
    ltxi

    ltxi New Member

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    Feb 14, 2010
    Colorado
    I've never lost money, opportunity loss accounted for, on a lifetime subscription so far. My original S1, a Sony 2000, went into service December 2000. Lifetime sub cost $199. It was still running just fine when I pulled the plug and laid it to rest a couple months back....after cutting the copper phone line it relied on.

    With the S5s where a failed drive replacement is a simple plug-and-play the lifetime vs monthly decision seems pretty easy.
     
  16. Mar 13, 2014 #76 of 196
    slowbiscuit

    slowbiscuit FUBAR

    3,501
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    Sep 19, 2006
    In the ATL
    What I meant was that I paid lifetime for the HDs then sold them later (I only have the Elite now) - the net cost after resale was less than what it would have cost me over time to either pay Tivo monthly or rent a craptacular DVR from Comcast. The breakeven for me has been roughly 2 years.
     
  17. Mar 13, 2014 #77 of 196
    Grakthis

    Grakthis New Member

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    Yeah... 2 years is the magic number, IMO. If you can get a breakeven of 2 years, then it's always worth it to lifetime. Well, I think, I put it at like 22 or 23 months IIRC? But close enough to 2 years.

    Everyone is going to have a different breakeven though.
     
  18. Mar 13, 2014 #78 of 196
    Grakthis

    Grakthis New Member

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    I agree there are some advantages, but I don't think they outweigh the cable card cost, the slowness of the UI, the lack of true integration of playlists and recording lists, and the general ADORABLE TINYNESS of the mini.
     
  19. Mar 13, 2014 #79 of 196
    chiguy50

    chiguy50 Member

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    Nov 9, 2009
    Atlanta, GA
    I agree and, what's more, you can easily extrapolate from general TiVo and CTV cost data that for the vast majority of users the break-even point for PLS will be between 24 and 30 months with the average probably on the lower end.

    From a financial standpoint there is no question whatever that PLS is a better bargain than monthly service; that principal is applicable to almost any scenario where there is a choice between renting and buying a consumer product. Generally, the only time rental (e.g., monthly TiVo service) is financially advantageous would be in case of a short-term requirement. Otherwise, know that you are paying a premium for the convenience of term flexibility and not having to make a large initial outlay.

    Of course, the question of whether to opt for monthly or PLS is a personal decision and there are other considerations involved. But let's put to rest the question of which is the better long-run investment.
     
  20. Mar 13, 2014 #80 of 196
    boulderskies

    boulderskies Member

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    Aug 23, 2013
    Where is this PLSR code found and would I use it?
     

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