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Ethernet connection can't be made

Discussion in 'TiVo Roamio DVRs' started by bhowardtn18, Sep 1, 2013.

  1. Devx

    Devx New Member

    Jun 1, 2006
    Atlanta, GA
    Is the Roamio directly connected to a "green" switch? If so, that is likely the culprit.

    What I've found interesting is that I tried the test in reverse and streamed a show from the Elite to the Roamio and for an hour long show I didn't have any problem. To be safe, I've connected the Roamio to the switch on my AP instead but not sure why the dropouts happen more often on some switches.
  2. elwaylite

    elwaylite Member

    Apr 23, 2006
    Theodore, Al.
    Mine doesn't like my Ethernet setup, which runs through a powerline adapter. Dish, the blu-ray player, roku all have zero issues. When the Roamio basis is connected viz Ethernet, it takes forever to call in and update if I force it, some time it even fails. It also wont start an amazon download. If I switch over to wifi, its flawless. My SS is 85% normally, so I'm just using wifi.
  3. BC59

    BC59 New Member

    Nov 20, 2004
    I had problems with a green dlink 8-port gigabit switch, but problems went away when I swapped in a non-green netgear 5-port gigabit switch I had laying around.

    I thought I would check with TiVo on an eta for resolution and here is what I got:

    BC: I have had networking problems with my new Roamio Pro when connecting thru a green gigabit switch - it works thru a non-green switch
    BC: any news on if you will be fixing that issue?
    Jessica: TiVo does not really support the use of switches, so there is no ETA on when this would be looked into.
    BC: really? that is TiVo's official position on this?
    Jessica: Yes.
    BC: wow - that seems pretty bad - not sure how that will go over in the forums - is there someone I can complain to about that policy?
    Jessica: I would be happy to assist you and document your complaint.
    BC: OK - I would appreciate that - almost all wired network environments utilize switches
    Jessica: I will pass your feedback along.
    Jessica: Is there anything else I can help you with today?
    BC: no, not for now - are you OK with me posting your policy on the TiVo community forum?
    Jessica: You are free to do so if you wish.
    BC: OK thanks

    I was pretty surprised - guess I better go find a non-green 8-port before they disappear
  4. Arcady

    Arcady Stargate Fan

    Oct 14, 2004
    What do they think we are plugging the ethernet cord into?
  5. DallasGG

    DallasGG Member

    May 5, 2015
    I recently bought an ethernet powerline adapter so I could get faster and more consistent streaming using Netflix through my Tivo Roamio OTA. When I first tried to set it up with the ethernet connection, it would not connect. After trying many times, I switched back to wireless. But I couldn't get that to work until I restarted my Tivo. Today, I discovered I had set up my router/ethernet switch and Powerline Adapter incorrectly and tried again. Once again, it would only work AFTER I restarted my Tivo.

    Has anyone else had the problem where changing their network connection (wireless to wired or vice versa) would only work after restarting their Tivo Roamio? Or was I doing something wrong when I switched back and forth from wireless to wired?

    I would think that Tivo would put instructions on the screen to tell users to restart their Tivo to ensure that the new connection would work.

    FYI. The Trendnet TPL-406E2K powerline adapter I'm using is making a huge difference in my streaming with Netflix. It almost immediately starts streaming in 1080P vs my wireless that would bounce back and forth from crappy to good streaming. Perhaps I needed a new wireless router.
  6. fcfc2

    fcfc2 Well-Known Member

    Feb 19, 2015
    Hi guys,
    I am pretty sure I have seen posts before about problems with green switches. If memory serves, sometimes this is triggered by using the power saving settings on the Tivo. If you have power savings enabled, you might try disabling it and see if that helps.
    PS. Tivo policy is not to support the use of switches, it is a gaping support hole from my perspective since the use of switches are very common even on home networks.
  7. aaronwt

    aaronwt UHD Addict

    Jan 31, 2002
    Especially since it is almost impossible to get A connection without a switch involved
    Since many cable/dsl modems have a built in switch. Or you aren't going to be going to other devices without a switch involved.

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