I have been trying to update info and as it goes thru the process it keeps ending with failed- error S03. I found a help section (not here) that said to do a "kickstart" - unplug, replug and hold the pause button till the light is yellow. Then a green screen comes on and starts working on things. I did all this, got things back to a restart and when I went to connect and update info, it stopped during 'downloading' and gave me the same error message. I am wondering if this means my TiVo is fried?