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Epic Fail!

Discussion in 'TiVo Roamio DVRs' started by Marconi, Nov 21, 2013.

  1. JosephB

    JosephB Member

    680
    0
    Nov 19, 2010
    Birmingham, AL
    Not really..

    It still sounds like you selected the wrong lineup when you ran through Guided Setup without the CableCard installed.

    The process of GS, without a cablecard, is that it first asks if you have a cablecard. You say no, then it asks for a zip code and then you select your lineup. Once you select your lineup, it asks you what channel you get on channel number X. I know this because I have three CableCard capable TiVos, have used them in two different cable systems, and have run Guided Setup on them every time without a CableCard at the outset.

    The channel list from the CableCard doesn't actually affect the contents of the lineup or channels you receive. Quite the contrary, many people still bemoan the fact that TiVo requires you to manually check or uncheck channels that you do or do not subscribe to.

    What it sounds like happened, and I would be willing to bet a month's salary on this, is that IF you have a CableCard installed when you start Guided Setup, it uses the channel map from the CableCard to figure out the lineup automatically. Then, it dumps you back into the standard Guided Setup, including asking you to verify a channel. All a CableCard in the box prior to GS does is skip the zip code + pick a lineup process. It still picks a lineup provided by Tribune, there is no way that it picked a lineup that isn't visible when you run GS w/o a card.

    The reason TiVo suggests running GS first, before putting in the card, is that it is infinitely easier to troubleshoot the cablecards AFTER you have unfettered access to the menus, the ability to change channels, etc.
     
  2. Marconi

    Marconi TiVo Junkie

    444
    0
    Sep 8, 2001
    Page, AZ USA
    Except that the lineup selection process was the same both times. It asked me what I received on channel 7 and offered the suggestion of TVGN, which is correct, so I selected that. Both times.

    I recall being asked for my zip code both with and without the card installed. (How would the presence of a card let it know my zip code?) In fact, it asked for my zip code at the outset, before asking about a CableCARD.

    You've got it backwards. It uses your answer to the question to determin which lineup to use. There's no point in asking what programming is on channel x if it already knows your lineup!
    And I currently have five TiVo DVRs with CableCARDS, and there have been others that also had cards and were replaced. I've run GS a lot too. And I've always done it with the card installed.

    Ack! The channel list from the CableCard most certainly does affect which channels you receive. The channel list contains info on whether your account is authorized to receive each of the channels!
    How much is a month's pay? I'm trying to decide if it's worth running GS yet again, without the card.

    Nope.
    Nope. Doesn't do that either. The process always starts with a zip code to determine which cable providers are in the area. Then you select your provider, then you select your lineup.
    I think you're confusing the channel list used by the card (which it gets from the headend, over the cable) with the lineup info downloaded from TiVo.com.
    That may well be.

    Just for fun, I decided to run GS three more times. Well, not just for fun. There's that month's salary too.

    Here are the steps for the three scenarios.

    [Scenario one, Saying No to "Do you have a card?"]
    Asks for Zip Code
    Do you have a CableCARD (no)
    Network setup...
    Using you new network settings
    The DVR will now connect to TiVo...
    Select your cable provider from the list...
    Set up cable channels - you'll be asked one or more questions...
    Yes, I get TVGN on channel 7
    "Your cable channels are now set up"
    TiVo DVR will now connect to the service...
    This resulted in knowing about channels 2-56. NO digital channels were in my channel list.

    [Saying Yes to "Do you have a card?"]
    Asks for Zip Code
    Do you have a CableCARD (yes, inserted it)
    Network setup
    Using you new network settings
    The DVR will now connect to TiVo...
    Select your cable provider from the list...
    Set up cable channels - you'll be asked one or more questions...
    Yes, I get TVGN on channel 7
    Do you receive any premium channels (no)
    "Your cable channels are now set up"
    TiVo DVR will now connect to the service...
    This resulted in having every channel I receive listed in the channel list.

    [Card inserted before beginning GS]
    Asks for Zip Code
    Automatically goes to CableCARD screen, showing M-Card inserted, I continue.
    Network setup
    Using you new network settings
    The DVR will now connect to TiVo...
    Select your cable provider from the list...
    Set up cable channels - you'll be asked one or more questions...
    Yes, I get TVGN on channel 7
    Do you receive any premium channels (no)
    "Your cable channels are now set up"
    TiVo DVR will now connect to the service...
    This too, of course, resulted in having every channel I receive listed in the channel list.

    Without the card during GS, missing channels. With the card, all channels.

    PM me for the address to which you can mail that month's salary. I prefer a cashier's check.
     
  3. c3

    c3 TiVoholic

    3,067
    0
    Sep 8, 2000
    Silicon...
    Your tests are flawed because you answered "Yes, I get TVGN on channel 7" in all cases.

    In my area, TiVo asks if I receive Food Network on channel 34. If I select no, then my guide data contains only the Limited Basic channels. I had to re-run the guided setup and select yes to that question even though I don't receive channel 34, in order to get guide data for channel 750 Discovery HD which is actually part of Limited Basic (but TiVo does not know).

    Your original problem was still caused by the incorrect lineup selection, not the absence of CableCARD.
     
  4. JosephB

    JosephB Member

    680
    0
    Nov 19, 2010
    Birmingham, AL
    Wait, when you did GS without the cablecard, what answer did you give. Did you say "no, I don't have a CableCard" or did you say "I'll get one later"?
     
  5. ltxi

    ltxi New Member

    349
    0
    Feb 14, 2010
    Colorado
    Good catch
     

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