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DVR Diagnostics in Setting menu

Discussion in 'TiVo Series3 HDTV DVRs' started by miller890, Sep 12, 2008.

  1. will792

    will792 New Member

    Jan 4, 2005
    DVR Diagnostics hangs my S3 as well
  2. justen_m

    justen_m Cheesehead

    Jan 14, 2004
    Boise, ID
    I just used it a half dozen times yesterday on my TivoHD with no problem (trying to fine tune the aim of my OTA antenna so was looking at signal strength and SNR).
  3. CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    Feb 28, 2001
    It has hanged 2 or 3 times for me, about 5% of the time; quite rare, but it does happen. The times it did hang, there seemed to be something actually wrong with the tuning on one of the channels, as opposed to the times I use it just to see how long it's been since the last reboot or what the error rate is on a channel.
  4. sender_name

    sender_name I remember XM 202!

    Feb 11, 2005
    Northboro Ma
    Just thought i would bump this and point out this is STILL happening on my Series 3...I think it happens when, as hypthesized earlier, you leave it on a channel for a long time and then check it..It does seem to still be recording despite the "please wait" screen...I have to wait until 9 to reboot...
    I have successfully used this many times, but tonight i had some sound drop outs on a channel it was tuned to all day..and poof..please wait
  5. gbrayut

    gbrayut New Member

    Jul 27, 2010
    Same here on my TiVoHD. It's difficult to say how often it happens because it's not an option I frequently navigate to. I have seen it work and it's very helpful. But the wedge is really annoying -- I searched the forum again because it just happened on my unit again. Seems like since this has gone on for several years, TiVo Dev could diagnose it by now.
  6. chazas

    chazas Member

    Jan 18, 2007
    Just happened with my Premiere. I don't remember this happening with my S3, back in the days when I was fighting Fios signal strength issues....
  7. WhiskeyTango

    WhiskeyTango New Member

    Sep 20, 2006
    New Jersey
    My TivoHD hangs seemingly every time I try to access the Diagnostics screen. Especially troublesome since I was trying to determine if I had a problem with my signal or if my Tivo itself was having a problem. I just avoid trying to view it now. PITA.
  8. justlikeradio

    justlikeradio New Member

    Dec 28, 2003
    Title says it all, sorry if OFF Topic.

    New Premiere to replace Comcast DTA.
    Cableguy tried 3 Cable cards, even had his support and Tivo support on the phone at the same time. I heard him give the 3 pairing numbers as well....

    1st item in cable card menu showed Val:? 0x00, and nothing after that...
    but everything else seemed ok.

    Feed wiring is correct, all done by Comcast...
  9. haysdb

    haysdb New Member

    Dec 11, 2002
    I tried this for the first time today on my S3 and it hung. Not cool TiVo. After a reboot it works. This problem has been around since at least January 2008; more than 3 years.
  10. pmiranda

    pmiranda Member

    Feb 12, 2003
    Austin, TX
    Funny, when I was having lots of issues with my TA I never had a problem in this screen, but now that it seems to work most of the time, if I do have an issue every few months and try to figure it out with this screen it hangs.
    I think billyjoebob99 is onto something... some error log somewhere is probably filling up.
  11. drcos

    drcos HD where available

    Jul 20, 2001
    Venice FL
    I have this problem intermittently as well. Noticed that it tends to go hand in hand with the 'corrupt channel map' problem I solve this way.
    Pulling a card will get out of the "Please wait..." screen, but next time I try the DVR Diagnostics, it will freeze. A reboot seems to clear it up.

    My biggest reasons to look at the Diagnostics are to check the CCI setting and look at "Channel List Received" in case something hinky happens to the channel maps.
  12. lillevig

    lillevig Cold in East Iowa

    Dec 6, 2010
    Marion, Iowa
    Add me to the unhappy HD campers who tried the DVR Diagnostics page. Interestingly, I left it overnight and it came out of that page on its own. It was recording something at the time and that recording seems to be ok. Don't know if it reset itself at some point to get out of the hung page but it is hung up again now. Maybe I'll pull the plug and try again. Great feature.
  13. lillevig

    lillevig Cold in East Iowa

    Dec 6, 2010
    Marion, Iowa
    Pulling the plug on the Tivo and restarting fixed the problem but I suspect that the longer the Tivo remains on since its reset, the higher the probablity that it will hang again. This is just a guess based on comments by others but no one has a definitive answer that I can find.
  14. nooneuknow

    nooneuknow TiVo User Since 2007

    Feb 5, 2011
    Cox Cable...
    Add me to the list experiencing lock-ups, or half my remote buttons stop working (such as left and right, and the main TiVo button, but up and down still work), with reboot required to recover.

    My four Premieres do it, but my two HD units don't, that I recall, anyway (although I've accessed my Premieres a lot more, so I'll check out the HDs sometime soon).

    Up time has no effect in my case. Using same remotes I have been for a long time, and have verified each remote is paired to a TiVo with a unique Remote ID number, with none set to zero.
  15. Tanquen

    Tanquen Member

    Jun 1, 2002
    Napa, CA
    I just did this on 2 of my HD units. Lame!
  16. nooneuknow

    nooneuknow TiVo User Since 2007

    Feb 5, 2011
    Cox Cable...
    Add me to the list of people that experience this, and after posting now, see I posted about it in 2011, as well. Some common denominations are: Audio drop-outs, sometimes macro blocking (or as some call it "pixelating"), TiVo not manually rebooted from the menu recently, go into diagnostics, lockup, but if recording, recording continues. I don't have to pull the power plug. I just unplug the cable input, and it resolves, then plug the cable back in. TiVo blames Cox, Cox blames TiVo. Neither wants to help. This goes for my HD and Premiere units. ALL OF THEM. While you will lose a few minutes of anything recording, you'll avoid drive corruption, and a possible GSOD reboot loop, which will brick your unit until you re-image the drive. I too believe it is due to an error log exceeding the limit set by the TiVo software, and pulling the signal source somehow resolves it.

    I really wish TiVo would get their butts sued, to stop them from suing anybody that tries to provide a competing product out on the market. Why does TiVo get to monopolize, and terrorize competition, much like The Cable Providers and Telephone companies do? It's ridiculous. OTA, streaming, and Satellite are options, but poor ones, at least in my area...
  17. HerronScott

    HerronScott Well-Known Member

    Jan 1, 2002
    Staunton, VA
    I've seen this occasionally on my 2 S3 OLEDs (bought in December 2006/January 2007). I'm generally not in a habit of looking at the DVR Diagnostics so it has not been a big issue. I definitely don't see any issues that could be related to any drive corruption/GSOD issue.

    There have been several standalone DVR manufacturers (Replay, Microsoft and Moxi being the most recent). It would appear that there is not enough business out there to support a huge standalone market and TiVo's recent lawsuits against the cable and satellite DVR manufacturers to protect their patents is not preventing competition.

  18. nooneuknow

    nooneuknow TiVo User Since 2007

    Feb 5, 2011
    Cox Cable...
    I meant that pulling the POWER cord, when a brief disconnection of the cable/signal source may suffice, COULD cause corruption, POSSIBLY leading up to the unrecoverable GSOD reboot loop, which is the result of a corruption the TiVo can't correct, but will keep trying to infinity. The only well-known and tested way to come back from that is to lose everything that is on the TiVo, by re-imaging the drive. The less drastic approach also only causes a momentary loss of signal, thus a minute or two of anything that may be recording at the time, as opposed to the entire reboot cycle.

    The second segment, I'll just agree to disagree, since it's the kind of thing that arguing our sides would only lead to a long battle, drifting Off-Topic, and there's too many people who share both our opinions, that would love to argue it out. This isn't the thread for that.
  19. Reuse

    Reuse New Member

    Mar 27, 2012
    Hmmm, I can only see the network diagnostics under Phone & Network.

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