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Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. May 1, 2008 #1281 of 10334
    dwit

    dwit Active Member

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    May 4, 2004
    Atlanta, GA
    Are you confusing it with the WD10EACS? EVcs is listed as recommended internal/external in FAQ #27(1st post).
     
  2. May 1, 2008 #1282 of 10334
    jlib

    jlib Lean Forward

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    Nov 21, 2002
    Carmel...
    Aaak! :eek: Indeed I am. Thank you for the correction.
     
  3. May 2, 2008 #1283 of 10334
    thomaslue

    thomaslue New Member

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    Aug 17, 2004
    OK, I'll bite: What drive mechanism is recommended to go into the Antec MX-1?
     
  4. May 2, 2008 #1284 of 10334
    richsadams

    richsadams Active Member

    8,900
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    Jan 4, 2003
    Everything you need to know is included in the very first post of this thread. Specific recommended drives are listed in Section III, #27.

    Have fun and if you get stuck anywhere, feel free to ask questions!

    BTW, I ran a Seagate DB35 HDD in an Antec MX-1 case for several months without any problems...highly recommended for an eSATA option. :up:
     
  5. May 2, 2008 #1285 of 10334
    thomaslue

    thomaslue New Member

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    Aug 17, 2004
  6. May 2, 2008 #1286 of 10334
    dwit

    dwit Active Member

    1,660
    0
    May 4, 2004
    Atlanta, GA
  7. May 3, 2008 #1287 of 10334
    richsadams

    richsadams Active Member

    8,900
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    Jan 4, 2003
    That's not a bad price, but nothing to get too excited about. The DB35 series is a very good choice though and you can't go wrong IMHO.

    For a few dollars more you could consider this WD 1TB model for an external drive (keeping in mind that it will NOT work as an internal drive upgrade in the Series3). I've had one of the early versions of this drive in our TiVo for about eight months now and it's been perfect.

    The one dwit is referring to (Seagate's new 1TB drive) is a very good drive as well, but it appears to be going for about $249 now and is sold out on line. However they do list it as being in stock at all of our local Best Buy's. That one will work as an internal or external drive for both TiVo HD's and Series3's.
     
  8. May 3, 2008 #1288 of 10334
    bbache

    bbache New Member

    7
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    Apr 29, 2008
    I have a new TiVo S3 running v9.3a. I wanted to add an external drive and I stuck with all the recommendations at the start of this post: I put a WD AV-GP WD10EVCS (not WD10EACS) in an Antec MX-1 case used a 1m SIIG cable. I pulled the power plug on the TiVo, plugged in the external drive, powered up the drive, and plugged in the TiVo.

    It just stays on the orange "sunrise" screen with the "powering up" message -- never gets past this, even after more than an hour. When I unplug the TiVo, disconnect the drive, and replug power to the TiVo, it boots up normally in just a few minutes.

    I read about this problem back in the October 2007 posts with v9.2j, but frankly I gave up trying to read forward from there through all 43 pages of posts looking for the solution. So I jumped to the end (post 1287) and read backwards, up to Post 1171, but still didn't find this addressed.

    Any help would be much appreciated.
     
  9. May 3, 2008 #1289 of 10334
    thomaslue

    thomaslue New Member

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    Aug 17, 2004
    Thanks for the info!
    These last two drives don't have the same "good for DVR" marketing that the DB35 series does. I guess that doesn't matter?
     
  10. May 3, 2008 #1290 of 10334
    richsadams

    richsadams Active Member

    8,900
    4
    Jan 4, 2003
    Welcome to the forum...even under aggravating circumstances. And kudos for doing some homework before posting...although I think you went above and beyond the call of duty! AFAIK your issue is fairly unique...first time anyone has had a problem with the new WD10EVCS. But then only a few people here are using it and I cannot recall anyone using one as an external drive. You may have stumbled onto an issue or it could be that one or more of the components is simply faulty.

    If you have a TiVo Series3 (and not a TiVo HD) it sounds as if you've done everything right. Something about your new eSATA drive is preventing the normal boot sequence. (But then you knew that.) When TiVo gets stuck on the "Powering up" screen it means that the motherboard is unable to communicate with the hard drive.

    First I'd check the eSATA cable connections to/from TiVo. Are both ends snug? Any play on either end can be "fatal".

    If all looks good (and it feels counter intuitive) I'd try connecting the eSATA drive to TiVo using the cable supplied with your Antec MX-1 enclosure to see if the SIIG cable is defective. (The cables supplied with the MX-1's for the past few months seem to be working fine, but you did the right thing getting a higher quality one.)

    If that doesn't work I'd check the eSATA drive and enclosure by opening the MX-1 and then plugging it in to see if the hard drive is spinning up properly. You should be able to hear/feel it fire up. Of course if it doesn't, the drive or the enclosure is to blame.

    If it's spinning up I'd eyeball all of the connections inside...wire leads to the eSATA connector from the bridge and such to be sure they look like what you'd expect.

    If all seems well there, try connecting your eSATA drive to your PC via USB to see if your computer recognizes it. It's not unheard of to get a drive or enclosure that's DOA. If it does recognize it, try running WD's Lifeguard Diagnostic program to see if the drive is defective. That doesn't address the eSATA connector on the MX-1 being defective though; you'd need to get an eSATA PCI card to see if it's working.

    If your PC doesn't recognize your eSATA drive, it may be the drive itself or the enclosure. Both WD and Antec are very good about replacing defective equipment...or you could return it to the vendor/retailer.

    Me? I'd try the obvious (above) and if it's still a no-go, return everything and start over. OR you could go the route I went and eliminate the eSATA drive and just install your new 1TB drive internally using the free WinMFS program which is quite easy to use. Send the cable and enclosure back and put the money toward some popcorn and peanuts, some beer or a decent bottle of wine! ;) Others here may also have some more troubleshooting ideas.

    Yours is an interesting story and your feedback on this "new" setup will be valuable. Good luck and let us know how it goes. :up:
     
  11. May 3, 2008 #1291 of 10334
    richsadams

    richsadams Active Member

    8,900
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    Jan 4, 2003
    Both the WD and the new Seagate drives are very quiet and run cool. Those are the key points for TiVo users. TiVo is unable to take advantage of the other "DVR features" that the DB35 and Hitachi CinemaStar drives offer.
     
  12. May 3, 2008 #1292 of 10334
    bbache

    bbache New Member

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    Apr 29, 2008
    Thanks for the extensive feedback, Rich. It's not fun to be the first on the block with a new problem. I'll try your suggestions and let you know how it turns out.

    Bill
     
  13. May 3, 2008 #1293 of 10334
    robostock

    robostock Member

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    Feb 8, 2008
    FWIW, my first WD10EVCS was shipped DOA from Buy.com. If you have narrowed it down to be your HD then be sure which route too take.

    I sent mine back and it took a total of 30 days to get it back.
    or
    Send it back to WD and get a refurb in 2 weeks.

    Good luck!
     
  14. May 3, 2008 #1294 of 10334
    richsadams

    richsadams Active Member

    8,900
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    Jan 4, 2003
    Good point...I forgot about that. Agreed, if purchased on line, getting a replacement from WD is the way to go. :up:
     
  15. May 3, 2008 #1295 of 10334
    bbache

    bbache New Member

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    Apr 29, 2008
    I attached the MX-1 via USB to a Windows XP laptop and ran WD's DLGDIAG for Windows. The test sees the drive as a physical drive, but I get a cable error the instant the test starts. Specifically, the error message is: "Cable Test::Read diagnostics sector error!" (Not a typo -- there's a double colon.) After clicking OK, the test report says: "Cable test failed! Please check the cables." Tried two different USB cables; same result. Uninstalled and reinstalled the WD10EVCS. Same results. (I wanted to attach screen shots, but I don't know how.)

    DLGDIAG doesn't see the drive as a logical drive, by the way. Should it?

    I didn't bother trying a second eSATA cable with the TiVo Series3 -- it was recording something I don't want to miss. At this point, I assume the enclosure is defective and I've notified both Antec and ANTonline.com, where I bought it.

    Thanks for the help, fellas. Sure is nice not to be out in the cold all alone. Say, Rich, I see you're in Lake Oswego. We lived there for 20 years before downsizing to North Portland two years ago.

    Bill
     
  16. May 3, 2008 #1296 of 10334
    richsadams

    richsadams Active Member

    8,900
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    Jan 4, 2003
    Hey there Bill. Glad (sort of) to hear that you've found the problem. It does sound like the enclosure, probably the bridge, is the source of TiVo's (and your) woes. The MX-1 has a pretty good track record here, but there's bound to be a dud once in a while I suppose.

    I'm not sure about the program's drive recognition. It may have something to do with the drive being reformatted by TiVo when it's connected.

    Small world...there are actually quite a few folks from this area on the forum. I think we're all more interested in when summer will appear than TiVo right about now. ;)
     
  17. May 4, 2008 #1297 of 10334
    jgkurz

    jgkurz Member

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    Feb 4, 2005
    Pacific...
    Hi All, I just upgraded my Tivo HD (6.3) so I could hook up any eSata drive. I followed Part III, #10 of this FAQ.

    I decided to try the 1TB WD My Book from Costco. So far everything works well except the drive goes into standby after 10 minutes of activity. When I wake up in the morning the Tivo is always hung in the "Powering Up" screen. I noticed that the blue light on the My Book drive is off at this point. To fix the problem I unplug the Tivo, press the soft power switch on the My Book so the blue light on the front of the drive comes back on. I then plug the Tivo back in. Using this procedure it always restarts fine.

    Now that I have recordings on the drive I'm thinking about cracking the My Book case and putting the drive in an eSata case that always has power applied.

    Does anyone have any thoughts on this issue?

    Thank you.
     
  18. May 4, 2008 #1298 of 10334
    richsadams

    richsadams Active Member

    8,900
    4
    Jan 4, 2003
    Well...I guess my thoughts are you shouldn't have tried to use that particular drive. :) Section III #6 of the first post/FAQ specifically says that the WD My Book series of external drives do not work with TiVo. If you were bored enough to look back over this thread you'd find that a number of folks here tried them several months ago without success. Speculation was that there was a problem with that drive's three-way bridge (USB/Firewire/eSATA) that TiVo refused to deal with.

    That it worked at all is quite surprising! To me it says that they've changed something on it. That it's still failing at some point also says that whatever they changed, it wasn't enough.

    Hard drives often have firmware that will cause them to spin down after a set idle period...they go to sleep when they haven't had any activity for a while. That's good for the environment, but obviously bad for TiVo. It appears that the My Book drive you have goes into "standby". Computers can send a "wake up call" to hard drives. TiVo doesn't have that ability. Moving that drive to another case will probably not resolve the powering off problem as the instructions would be in the drive's firmware; nothing to do with the enclosure. It would also void the warranty.

    My advice would be to properly divorce it (unplug TiVo, remove the drive, plug TiVo back in and follow the screen instructions) and return the unit to Costco. (Yes, you will loose any recordings made from the point you installed the eSATA drive, but any earlier recordings will remain.) Then I'd recommend reading all of the pertinent information on the first post of this thread and proceed from there. If you want a 1TB external you can choose from several on the recommended list and put it into an Antec MX-1 enclosure.

    My two cents? Don't waste your time and money on external drives. You're obviously bright enough to upgrade the internal drive using WinMFS. The small amount of additional space you get from the pathetic TiVo HD drive isn't worth having IMHO. So buy one of the bare drives on the recommended list and upgrade the internal drive. Put the original drive on the shelf for safe-keeping. If anything ever goes wrong you can always put it back in and have an operating TiVo in no time. If you find that 1TB isn't enough you can always marry an external drive to it with a couple of clicks in the WinMFS program. :up:

    BTW...did you notice that bright orange object in the sky today? Might be a good idea to get outside and enjoy it while we can! :D
     
  19. May 4, 2008 #1299 of 10334
    jgkurz

    jgkurz Member

    32
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    Feb 4, 2005
    Pacific...
    Just got home from the Portland Beavers game. I bought the tickets earlier this week hoping for good weather. Wow did we luck out. :)

    Anyways, back to business. I thought I'd read and searched extensively on adding a non-approved external drive to my Tivo HD. Apparently I missed the thread that said the My Book drives don't work even if get it to connect. I also think you hit the nail on the head regarding the issue being the drive firmware and not the enclosure. I just purchased a new LCD 52" and wanted to record as much HD as possible. The 160GB drive ran out of room quickly. I'm not sure what I'll do next, but it will probably include returning the 1TB My Book drive to Costco since I have all the original packing.

    Thanks for the response.
     
  20. May 5, 2008 #1300 of 10334
    drcos

    drcos HD where available

    264
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    Jul 20, 2001
    Venice FL
    Is there a replacement for the WD10EVCS? This drive is not in stock anywhere (that I would buy from), and one vendor indicates the drive is discontinued.
     

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