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Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Apr 15, 2008 #1221 of 10248
    plumeria

    plumeria New Member

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    Jun 13, 2005
    Fremont, CA
    I wasn't doubting that, but just didn't want folks (like me) to get excited only to discover they were too late..

    peter
     
  2. Apr 15, 2008 #1222 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Same here, the cable supplied with our MX-1 worked flawlessly.
     
  3. Apr 16, 2008 #1223 of 10248
    thilt

    thilt New Member

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    Nov 2, 2007
    I have had a Series 3 for about a year and attached an Apricorn 1TB external about 4 months ago. The Tivo has antenna and cable input. I have had no problems until about a week ago. Since then, 5 shows set up to record out of about 20 (with no discernable pattern) produced nothing on playback except an error message saying no signal was detected. I'm confident that there was a signal. Shows on either side of the missed show recorded fine. This has happened on both cable and antenna.

    I went through troubleshooting with a CSR this morning (signal strength, settings etc.) with no luck. They don't support the Apricorn but she suggested I disconnect the drive to see if the trouble disappears. This would be a last resort as I would lose 50-60 hours of recordings.

    Is it reasonable to assume that the external drive could cause this type of problem? Any other thoughts? I will post this on a general troubleshooting forum too. Thanks
     
  4. Apr 16, 2008 #1224 of 10248
    jlib

    jlib Lean Forward

    1,063
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    Nov 21, 2002
    Carmel...
    I have seen this happen several times at buy.com. They offer a short-term vendor specific rebate that is never usable because they are "sold out" 30 minutes after announcing it. On 4/21 it magically will come back in stock. Hopefully, I will be proved wrong this time.

    Edit: They do have lots of other items available in stock with rebates so it must be that I just want the kind of things that really do sell out after they are announced but this is the third TiVO related item that was not available during the term of the rebate.
     
  5. Apr 16, 2008 #1225 of 10248
    A J Ricaud

    A J Ricaud New Member

    1,143
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    Jun 25, 2002
    Hacienda...
    I kind of doubt it. I would try unplugging the Tivo from power for 15 sec. (while leaving the Apricorn attached and powered-up) and then plugging the Tivo back in. Many times this will clear-up problems.
     
  6. Apr 17, 2008 #1226 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    I agree with A J Ricaud...it doesn't sound like an expansion drive issue. Sounds more like a cable card/signal/cableco issue. If you're running HDMI a loss of the HDCP handshake can cause that as well. In any case a hard reboot (unplug TiVo, wait 15 seconds or so for the hard drive to spin down and then plug it back in) can't hurt. If it continues you might want to try re-running Guided Setup. If you're using HDMI you could try replacing the cable or a component video connection.

    Best of luck and let us know how it goes. :up:

    P.S. You might also check to see if you've received the latest upgrade, v9.3a. Upgrades have been known to alter some settings. Again a reboot or Guided Setup usually resolves things.
     
  7. Apr 17, 2008 #1227 of 10248
    JohnnyO

    JohnnyO Crimper

    325
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    Nov 3, 2002
    Twin...
    Just to close this loop, two things have happened in the last few days. One, The two channels in question came back, but looking at the CableCARD diagnostics, they have lower signal than the other channels. Two, I found a recorded show from the night before I made the disk upgrade exhibiting the same problem, confirming that my problems are not at all related to my disk upgrades.

    So far, the WD drives are working fine.
     
  8. Apr 17, 2008 #1228 of 10248
    thilt

    thilt New Member

    11
    0
    Nov 2, 2007
    Rich, A. J Ricaud - thanks for the responses. I've done the hard reboot and set up several test recordings. So far, so good.

    Tom
     
  9. Apr 18, 2008 #1229 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    How weird. :confused: Thanks for the update! :up:
     
  10. Apr 18, 2008 #1230 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Good to hear! :up:
     
  11. Apr 18, 2008 #1231 of 10248
    A J Ricaud

    A J Ricaud New Member

    1,143
    0
    Jun 25, 2002
    Hacienda...
    !
     
  12. Apr 19, 2008 #1232 of 10248
    Jaze

    Jaze New Member

    18
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    Dec 21, 2003
    I don't know if you guys have already discussed this issue to death - the threads are hard to search in this forum! - but I'm having a problem. I unplugged my TiVo, plugged in a 500GB Apricorn DVR Expander into the eSATA port, turned the drive on, then powered the TiVo back up.

    When I checked Settings/Remote, CableCARD & Devices, the External Storage section option indicated no external storage device detected.

    I did a Restart, and checked again. This time the drive was identified. I was warned it was a non-verified drive, and that all info on the drive would be lost if I continued. I affirmed my desire to continue, gave the three thumbs down and pressed enter. The TiVo then restarted (or I had to restart the system myself, I can't remember), and, after a long time, during which I didn't see this page:
    http://mysite.verizon.net/~fiosdvr/tivo/esata/esata3.jpg
    the TiVo was functioning again.

    I checked the System info, and found that there was no evidence of attached external storage, and the storage space indicated just up to 32 hours in HD.

    I restarted the TiVo, checked Settings/External Storage again, which confirmed that there was still no External Storage detected.

    I'm not sure what to do. Since the TiVo DID at one point recognize that an external drive was attached, the connection seems to be functional. But now it's refusing to play ball!

    Suggestions?

    Thanks,

    J.
     
  13. Apr 19, 2008 #1233 of 10248
    Jaze

    Jaze New Member

    18
    0
    Dec 21, 2003
    Oh, hold on! I restarted a third (or fourth,maybe) time, and it recognized my external storage.

    And, yes! The sweet, sweet words "Up to 98 hours HD" are on my screen!

    Reading over the FAQ, I see that certain specific eSATA cables are recommended. Is it worth buying one of these cables and reinstalling the drive? I'm kind of terrified that it'll never work again, but I'm also kind of worried that the TiVo will forget the external drive again.

    What do y'all think?

    J.
     
  14. Apr 19, 2008 #1234 of 10248
    moxie1617

    moxie1617 New Member

    345
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    Jan 4, 2004
    Chicago...
    It's cheap insurance to get the recommended cable. I went for three months with with a MX-1 and it's supplied cable. The unit got moved once and that was the end of a stable external drive. Replaced the cable and all has been well since September. BTW, you won't have to reinstall the drive. Just power down the Tivo, unplug it. Power off the Apricorn. Change the cable, then power up the apricorn and then power up the Tivo.
     
  15. Apr 19, 2008 #1235 of 10248
    Jaze

    Jaze New Member

    18
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    Dec 21, 2003
    Thanks, Moxie - I'll order it right away.
     
  16. Apr 19, 2008 #1236 of 10248
    robostock

    robostock New Member

    50
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    Feb 8, 2008
    I know it was most likely a gimme that WinMFS would work with 9.3, but just to confirm, the Western Digital WD10EVCS works with WinMFS in 9.3, without any problems. :up:

    It's so nice too have some breathing with all the new HD epsidoes baseball and NBA playoffs finally coming around!
     
  17. Apr 19, 2008 #1237 of 10248
    HomieG

    HomieG Nowhere Man...

    4,506
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    Feb 17, 2003
    Somewhere...
    I know this thread is about the eSATA drive, but thought folks may be interested in a good price on another option.

    Zipzoomfly.com has the Samsung HD501LJ 500GB internal SATA drive (3-year warranty) for $79.99 with free 5-7 day FedEx delivery. Not too shabby a price for a decent drive.
     
  18. Apr 19, 2008 #1238 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Ditto here. Our WD 1TB WD10EVCS (internal) is functioning fine since 9.3a was installed yesterday. Good to hear that there are no issues using it as an eSATA as well. :up:
     
  19. Apr 20, 2008 #1239 of 10248
    robostock

    robostock New Member

    50
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    Feb 8, 2008
    Actually, I took your advice and installed it as an internal. I put the original on the shelf for emergency use. I feel much better having a "spare" around in the event of a HD failure. Thanks!
     
  20. Apr 20, 2008 #1240 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Great minds think alike. Just wish I had one. ;)
     

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