1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Mar 29, 2008 #1101 of 10283
    richsadams

    richsadams Active Member

    8,897
    2
    Jan 4, 2003
    Shipping OEM drives in styro, peanuts, bubble wrap, clam shells, etc. isn't uncommon for most e-tailers. The potential for damage is minimal as the heads are parked and unable to contact the platter surfaces. Unless there is a severe blow to the drive, they can withstand a lot of abuse in that configuration. Physical damage can occur once the drive is active and the read/write heads are in contact with the disk surface however...so that's when you do NOT want to bounce them around.

    Congrats to everyone installing their new drives! :up: Keep us up to date should anything unusual happen.
     
  2. Mar 29, 2008 #1102 of 10283
    esb1981

    esb1981 New Member

    121
    0
    Dec 2, 2007
    Connecticut
    Okay, so I am planning to upgrade my internal drive by connecting both the current Tivo drive and the new drive via internal sata in my computer (I want to keep all my recordings). So I opened by computer and it turns out I have only 2 sata ports on my motherboard, and one of them is being used by my PC's HD, which obviously I can't disconnect. So what do I do? I don't want to use a USB-SATA adapter since then it will take forever to transfer the data. Are there any SATA splitters or something out there that I could use? Any other ideas?

    Thanks!
     
  3. Mar 29, 2008 #1103 of 10283
    richsadams

    richsadams Active Member

    8,897
    2
    Jan 4, 2003
    Are you sure it only has two SATA connectors? You might want to pull up the specs for your mother board on line. MB's often/usually have four or more, however they may be scattered about in different places, usually in pairs. Have a closer look.

    Otherwise IIRC you can connect your original drive and copy the contents to your PC's drive and then use that data to build your new drive, but I haven't tried that so someone more knowledgeable may be able to help there.

    Another option is to buy a SATA PCI adapter card (if you have an open slot) like this one. That will allow you to connect both drives at once. I don't generally recommend Tiger Direct, but they seem to have the best price at the moment ($19.99).
     
  4. Mar 29, 2008 #1104 of 10283
    Pauldon Philster

    Pauldon Philster New Member

    1
    0
    Mar 26, 2008
    I've got a Tivo HD and I'm thinking of expanding the storage significantly. In additional to additional Tivo storage, however, I also need some additional home network storage. So, I'm thinking of just adding the storage to my network and using TivoToGo to transfer shows I want to keep long-term.

    Obviously this setup requires a manual transfers from the computer, but my experience has been that transfers are pretty quick and the Tivo HD even allows me to start watching a show pretty much as soon as the transfer starts. Also, this setup allows me to use one hard drive for both network storage and Tivo storage.

    Since drives married to the Tivo HD cannot be simultaneously used as network storage, I'm wondering if there are any substantial benefits to using the eSATA connection over using TivoToGo to transfer shows.

    Any thoughts on this topic would be appreciated.

    Thanks
     
  5. Mar 29, 2008 #1105 of 10283
    cdeckert219

    cdeckert219 technogeek

    170
    0
    Jan 7, 2006
    San Diego
    +1

    I ordered one a few weeks back and it came in a small box inside a larger box. Very little packing and the drive bounced it's way to my house, I'm sure. DOA. UPS shows it having reached their return warehouse over a week ago. Buy.com still shows it as waiting to be returned. Sheeeesh. I won't be purchasing from them again.
     
  6. Mar 29, 2008 #1106 of 10283
    richsadams

    richsadams Active Member

    8,897
    2
    Jan 4, 2003
    Most people are simply trying to increase their recording capacity. The TiVo HD's anemic 160GB OEM drive only allows 20 hours of HD recording. For anyone with a reasonable SP list going away for a week or so, the disk would be full in no time. Adding the approved 500GB WD My DVR Expander (or something larger) OR upgrading the internal drive is almost a prerequisite to owning a TiVo HD for anyone that primarily records HD programs.

    For those wanting to archive recordings there are a number of options including what you're considering, however that would not increase TiVo's actual recording capacity.
     
  7. Mar 29, 2008 #1107 of 10283
    richsadams

    richsadams Active Member

    8,897
    2
    Jan 4, 2003
    Hmmm...that's two strikes against buy.com. :thumbsdown: :thumbsdown:
     
  8. Mar 30, 2008 #1108 of 10283
    ilh

    ilh New Member

    377
    0
    Dec 21, 2007
    My WD10EACS is giving me troubles. This morning upon turning on the TV it was locked up hard, unresponsive to the remote (no yellow light). After power cycling, half an hour later it froze up and rebooted itself. Ugh.

    I'll try kickstarting it, but this doesn't bode well for this drive in my THD.

    --Lee
     
  9. Mar 30, 2008 #1109 of 10283
    ilh

    ilh New Member

    377
    0
    Dec 21, 2007
    Very frustrating! Kickstart 57 and 58 haven't helped. It has locked up on me 4 times this morning. With the stock drive I didn't have a single lock up in 3+ months of ownership.

    Pulling the WD10EACS out of the THD and putting in my PC I am now finding it fails WD's quick SMART test. Before I installed it in the THD, it passed this quick test as well as the extended test. This sounds like infant mortality.

    What do folks recommend for a replacement drive? I'm not sure I want to try another WD10EACS, but I may try another before moving on.

    --Lee
     
  10. Mar 30, 2008 #1110 of 10283
    esb1981

    esb1981 New Member

    121
    0
    Dec 2, 2007
    Connecticut
    Okay, so I can't get the stinkin cover off the Tivo. Any suggestions?
     
  11. Mar 30, 2008 #1111 of 10283
    esb1981

    esb1981 New Member

    121
    0
    Dec 2, 2007
    Connecticut
    Nevermind. I pulled the side out a little bit, and then it popped right off. Now, to somehow get the current drive out...
     
  12. Mar 30, 2008 #1112 of 10283
    robostock

    robostock Member

    50
    0
    Feb 8, 2008
    Did you get a chance to call them yet?

    Mine is due to arrive at their warehouse tommorrow. If I can get them to credit me I may go with the Hitachi from Newegg or maybe forgo the internal route and get the My DVR.
     
  13. Mar 30, 2008 #1113 of 10283
    cdeckert219

    cdeckert219 technogeek

    170
    0
    Jan 7, 2006
    San Diego
    I sent an email earlier this week and they said it takes 5-7 business days to process returns. So this Tuesday will be 7 days. I got tired of waiting and went to Fry's two weeks ago; got a 1TB Maxtor. It's working like a charm--very quiet.

    Buy.com said that they won't give credit for defective drives; they'll be sending a new drive. I didn't push it because I can use it in a second TiVoHD I have coming my way (found another Woot refurb). Hopefully the 2nd TiVo box and the hard drive will arrive around the same time.
     
  14. Mar 31, 2008 #1114 of 10283
    chewy2314

    chewy2314 New Member

    77
    0
    Sep 11, 2003
    Northern...
    I had trouble with both 750Gb and 500Gb of the WD GP drives. I got the Samsung F1 750Gb and within 4 minutes it was up and running in my THD without a hitch. I have not had any random reboots. Only the GSOD when i was testing the output resolution. No problem using Hybrid 480p/1080i setting.
     
  15. Mar 31, 2008 #1115 of 10283
    richsadams

    richsadams Active Member

    8,897
    2
    Jan 4, 2003
    Sorry to hear that you're having trouble with your upgraded hard drive. Ours is still humming along fine, knock on wood (touching head). How old is it your drive? It has a 3 year warranty and IIRC the failure rate was about the same as the national average. But that isn't much comfort when all of your recordings are on the line I know.

    I guess what I'd do is get them to replace it and if you don't want to risk it in your TiVo, put it in your PC or sell it on ebay. You might want to try the newer WD AV GP DVR dedicated drive, the Hitachi CinemaStar or the Samsung chewy2314 recommends. I'm a Seagate man myself, but I've read more than a few negative posts about their new 1TB drives.

    Let us know what you decide. :up:
     
  16. Mar 31, 2008 #1116 of 10283
    jlb

    jlb Go Pats!

    8,264
    27
    Dec 13, 2001
    Newburyport, MA
    Sort of not related to the thread, but I will try......

    Along the lines of some folks have reported that their eSata USB cable that came with their My DVR Expander has not been great......

    I have an external WD HD on my computer at home. I am finding that either the cable or the port on the HD is flaky. It seems sometimes that if I just barely touch the cable that the HD disconnects and then connects back. I don't think that it has been pushed up against the wall or anything, but you never know.

    Would anyone suggest trying another USB cable for the Western Digital My Book 250gb drive? If so, which one?

    The drive is past warranty so no hope of going back to WD if it turns out to be the connecting port on the drive......

    Thanks.
     
  17. Mar 31, 2008 #1117 of 10283
    ilh

    ilh New Member

    377
    0
    Dec 21, 2007
    The drive was less than 48h old from when it first started crashing my THD. I decided to do an advance RMA through WD rather than do the return for replacement through Buy.com as I suspect I'll have a new drive much faster with this route, and I've had good luck with RMAs through WD in the past.

    I'll give the second one a shot after more thorough testing on the PC before it goes in my THD. The last time I did the quick and extended read test before installation, but this time I'll probably do more than one pass and also include the write test in the mix.

    Since I only had it in for a couple days, I didn't lose many recordings. My most valuable recordings were TTG'ed to my PC for safekeeping.

    I'm glad the drive conclusively and rapidly fails WD's own drive diagnostics. I was worried this was some strange TiVo interaction where the drive was actually fine for PC use, but the diagnostics clearly indicate that is not the case. This makes RMA very easy.

    BTW, this was the "Cavalry" 1TB internal disk from Buy.com. The drive goes through WD's RMA web site, including serial number check, just fine. I was slightly worried the Cavalry aspect of it could complicate things.

    --Lee
     
  18. Mar 31, 2008 #1118 of 10283
    richsadams

    richsadams Active Member

    8,897
    2
    Jan 4, 2003
    IIRC there were several reports of the exact same problem when the WD My DVR Extenders were first introduced. Some had problems with the cable itself (some cables simply did not work) and others with the connector on the enclosure. Perhaps your My Book external drive on your PC suffers from the same issue.

    I'm not clear if you have it connected via USB or eSATA. If it's USB you can get very good cables for very good pricing from monorpice.com or at any local CE store of course (no need for "gold plated" monster style cables, but stay away from the cheepies).

    The best thing to do would be to connect it as an eSATA drive if at all possible using a SIIG Serial ATA external cable which is less than $10. That will eliminate the USB issues and give you much higher transfer speeds. If you don't have an eSATA connector available you can easily install a SATA PCI adapter card (if you have an open slot) like this one. I don't generally recommend Tiger Direct because of their lousy pricing, but they actually seem to have the best price at the moment ($19.99).
     
  19. Mar 31, 2008 #1119 of 10283
    richsadams

    richsadams Active Member

    8,897
    2
    Jan 4, 2003
    Thanks for the update Lee...good info and glad it's the drive and not a TiVo issue as well. :up:

    It may just be a coincidence this time, but it seems like Cavalry products get more than their share of complaints on this and other forums. Going through WD should ensure that you'll get a solid replacement in any case. Thanks again and let us know how it goes.
     
  20. Mar 31, 2008 #1120 of 10283
    jlb

    jlb Go Pats!

    8,264
    27
    Dec 13, 2001
    Newburyport, MA
    Rich, I am hooked up via USB. I don't really need the speed increase if I went with sata/esata as you suggest. Plus, if I did that, wouldn't I also need an adapter to plug the sata cable into the My Book USB port. Between the SIIG cable, the PCI card, and an adapter, we're talking $40 and I don't yet know if it is the cord or the connector.

    I think what I will do is try and call WD first. If no luck at all with them, then I'll just probably order a new cable from Monoprice. I love their stuff!
     

Share This Page