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Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Oct 5, 2010 #6661 of 10248
    harry99

    harry99 dls956

    30
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    Aug 19, 2010
    SInce the upgrade of my first Tivo HD went so easil, I ordered another Hitachi Deskstar 31000 for my second Tivo HD - from PCBAY.Com through Amazon - a few $ less than the one from CompUSA (but with sales tax) - total with shipping was $72.79. Came in the same Hitachi box. Now that I have done one upgrade, timed this one - total time was just under 25 minutes - would have been faster but when I tried to run AAM from Hddscan, the AAM function was grayed out - turns out that the Hitachi drive shows up as the Cinemastar 1TB part instead. Since that is also supported, I decided to go ahead and use it. Sort of strange that Hitachi packaged the wrong part number inside the box - serial number was correct on the outside.

    Hooked up the drive next to the other upgraded HD, and was surprised that the new drive is quite a bit noisier than the Deskstar after AAM - the chart has them at the same level of 7. Rather than returnthe drive and do it all over again, guess I'll move some recordings/favorites and put the quieter one in the bedroom and the noisier one in the living room.

    All in all, nice to have two new Tivo HDs - I doubt I'll run out of space for awhile. Next step is to go ahead and return my Premiere - no need for it now. My old Series 2 is still running great after 7 1/2 years - maybe when that one goes I'll see what new Tivo is available.

    Again, thanks for the great instructions and support.
     
  2. Oct 6, 2010 #6662 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Welcome to the forum...and nice work! FWIW, wdidle3.exe can be run at any time, prior to imaging the drive or afterward. Since it's a firmware adjustment it doesn't affect the data. The link for wdidle3 is in the first post of this sticky.

    Did you happen to notice the manufacture date of your new hard drive?

    Enjoy!
     
  3. Oct 7, 2010 #6663 of 10248
    wisny

    wisny New Member

    425
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    Sep 6, 2010
    Maine
    When installing the WD DVR Expander, can you replace the supplied eSATA cable with a longer eSATA cable? Is there anything to look for in a replacement cable, if you can?
     
  4. Oct 7, 2010 #6664 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
  5. Oct 7, 2010 #6665 of 10248
    wisny

    wisny New Member

    425
    0
    Sep 6, 2010
    Maine

    ty, rich :)

    Sorry, I didn't see the place in the FAQ where cables were discussed. Can you point me to it, or can you tell me if I can use a longer cable than the one you linked to? I think that one is about the same length as the supplied one, I need one just a bit longer, b/c my TiVo is down below my TV, but the drive will have to be up above the TV, because there isn't space in the same shelf as the TiVo is located.

    eta: Wait, I see there is a 2m version. Is this one okay?
    http://www.provantage.com/siig-cb-sa0211-s1~7SISE00H.htm


    Is either this Staples or StarTech product comparable?

    http://www.staples.com/Staples-eSAT...logId=10051&cmArea=SEARCH&ddkey=StaplesSearch

    http://www.radioshack.com/product/index.jsp?productId=3887624
     
  6. Oct 7, 2010 #6666 of 10248
    wisny

    wisny New Member

    425
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    Sep 6, 2010
    Maine

    Actually, it does fit horizontally on top of the TiVo, next to the tuning adapter. I'd read that more ventilation is better tho, so I was thinking it should be on top of the entertainment center. Do you think it'd be okay on top of the TiVo, next to the tuning adapter, in an open-faced shelf under the TV? Or should I get the longer cable and put the MyBook up on top of the entertainment center?


    (I overlooked your earlier response on clicking on variants for the longer cable. TY!)
     
  7. Oct 7, 2010 #6667 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    The SIIG cable is recommended in several places in the FAQ, specifically Section IV, #26. I'd stick with the recommended cables…others aren't tested or proven. The issue is usually with the connectors. There are no (serious at least) standards and some companies scrimp on the length of the connector which can cause problems if the cable is bumped, etc. All of the recommended cables have good connectors that offer a snug fit. Although WD had some serious issues with the stock eSATA cables that came with their 500GB Expanders a few years ago, the more recent cables they supply seem to work fine.

    You just want some decent ventilation around the eSATA drive as it's running 24/7 and heat can be the enemy. As long as it's sitting upright (vertical) in an open-faced shelf as you describe it s/b fine. No need to go to any extraordinary lengths. ;)
     
  8. Oct 7, 2010 #6668 of 10248
    wisny

    wisny New Member

    425
    0
    Sep 6, 2010
    Maine

    lol re: pun :D
    Thx very much, appreciate the info!
     
  9. Oct 7, 2010 #6669 of 10248
    wisny

    wisny New Member

    425
    0
    Sep 6, 2010
    Maine
    Heya again,

    So, I picked up the APC UPS that Robb recommended, and I put the TiVo on standby, unplugged the TiVo, tuner, and adapter. Then I attached the included eSATA cable to the Expander, then to the TiVo. Then I plugged in the Expander, the adapter, the tuner, then the TiVo.

    TiVo turned on, but it's hung up on the 'powering up' screen. I waited a half hour, then unplugged everything (TiVo first), checked to make sure all the cables were seated, then replugged everything back in. I'm hung up on the powering up screen again (going on 15 mins now, waited a half hour the first time).

    How long should it take before the TiVo powers up? Is something wrong, or perhaps did I just not wait long enough?

    - wis
     
  10. Oct 7, 2010 #6670 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Something's wrong. TiVo won't take much if any longer to boot up with the Expander than without it.

    It sounds like you're following the steps correctly. Try doing this…unplug TiVo (no need to put it into Standby, etc.) and the Expander (disconnect the eSATA cable and the adapter…everything but your TV). Plug TiVo directly into a wall outlet w/o the Expander and see if it boots up normally.

    If it boots up okay, unplug it again. Plug the Expander into a wall outlet and listen to see if the drive is spinning up. If so let it spin for 15 seconds or so to come up to speed. Take the eSATA cable and reverse the ends you were using and connect it to TiVo. Plug TiVo back in, again to a wall outlet and see if things are good. It should boot up to a screen that will allow you to add the Expander.

    If it hangs again on the "Welcome! Powering up…" screen it means that the motherboard cannot communicate with the hard drive…in this case the Expander. If that's the case there's an issue with the Expander or perhaps the cable.

    If that all works unplug TiVo, then the Expander and try it again with the adapter and UPS (Expander first, wait 10 - 15 seconds) and then TiVo. If it hangs again there's an issue with the UPS (although I've no idea what it might be other than a bad battery or something) or the adapter, but again, not sure what it might be.

    Just for the heck of it, can you post a link to the exact Expander you're using?

    Hope that helps and let us know how it goes.
     
  11. Oct 7, 2010 #6671 of 10248
    wisny

    wisny New Member

    425
    0
    Sep 6, 2010
    Maine

    Hey Rich,

    Sorry, I didn't see this earlier. I was on the phone with TiVo and Western Digital :p. I did try reversing the sata cable my second go-around, but I didn't try plugging it directly into the wall outlet (didn't even think of that! d'oh!). I still ended up with the 'powering up' screen hanging.

    One other thing the TiVo guy had me try, after my two attempts on my own ended up with the 'powering up' screen hanging, was to boot up the TiVo without the expander attached, then attach the esata cable to the expander and then to the tivo, and then plug in the expander to the TiVo after it was all booted up. Didn't seem right to me ;), but I did it anyway. When I went to the settings-something-external storage, the TiVo said there was no external storage attached. Then the TiVo guy had me just unplug the TiVo, wait 30 seconds, and try again. Got the 'powering up' screen hanging again.

    This is the Expander:
    http://www.amazon.com/Western-Digit...2?ie=UTF8&s=electronics&qid=1286505395&sr=8-2

    It's the newest version of the WD MyBook 1T expander.

    The TiVo is up and running right now, but not with the expander. When the expander was plugged in, I could feel the disk spinning, and the little pin-size white light was showing on the front, but I couldn't get past the hang-up screen. TiVo told me to call WD, and they told me to return it to Amazon. I requested the Amazon return, but didn't box it up yet. I will try it again tomorrow, taking the UPS out of the mix, as you suggested. Just to be clear, were you also saying take the wifi adapter and the tuning box out of the mix, as well?

    I'll let you know what happens. Thankyou again for your help, I really appreciate it very much :).

    - wis
     
  12. Oct 7, 2010 #6672 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    I don't think the UPS or adapters actually have anything to do with the issue, but having a "clean" environment removes those as possibilities.

    Seems to me that you may just have gotten a non-op Expander…unfortunate luck of the draw. I wouldn't waste any time with WD. Based on numerous posts here and elsewhere they are less than helpful. Amazon's very good about returns so you shouldn't have any issues getting another one.
     
  13. Oct 8, 2010 #6673 of 10248
    Robbdoe1

    Robbdoe1 Tivo Obsessed

    525
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    Dec 29, 2008
    Melbourne, FL
    Rich,
    It almost sounds like the expander is hanging on Intellipark? Just a thought.

    I would exchange it anyway.

    Robb
     
  14. Oct 8, 2010 #6674 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    That's a thought, but drive issues like that have never impacted eSATA drives, only internal. Plus there are plenty already in use (based on "testimonials" here and on Amazon) so it's more likely that it's just a bad drive, bad cable, etc. IMHO.
     
  15. Oct 8, 2010 #6675 of 10248
    cliffdwelling

    cliffdwelling New Member

    20
    0
    Jan 29, 2009
    Tucson
    I expanded my Tivo with a 1tb a few months ago and have had no problems until today. It seems now that my Tivo wants to reboot more often now out of the blue. It will just go off and then begin to power up. It just finished powering up twice in less than 20 minutes, but is working fine right now. It did this a couple of days ago and now today. it has never acted this way before and wondering if I should be concerned or is there anything I might be able to check.
     
  16. Oct 8, 2010 #6676 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Sorry to hear about your TiVo misbehaving. Take a look at this post and see if anything fits…

    http://www.tivocommunity.com/tivo-vb/showthread.php?p=7553444#post7553444
     
  17. Oct 8, 2010 #6677 of 10248
    cliffdwelling

    cliffdwelling New Member

    20
    0
    Jan 29, 2009
    Tucson
    Thanks, as I read through that thread, my issues are a little different.
    This is an internal upgrade wd1tb green drive. After my post earlier, I have not had any rebooting issuse and the Tivo is working OK. As I said, this just started to happen and the Tivo does seem to freeze up when some commands are initiated. . I think it might be the drive,keep my fingers crossed ,but it would still be in warranty. I think I remember my cable signal strength being 100 ,could this be a problem?
     
  18. Oct 8, 2010 #6678 of 10248
    cliffdwelling

    cliffdwelling New Member

    20
    0
    Jan 29, 2009
    Tucson
  19. Oct 8, 2010 #6679 of 10248
    ThAbtO

    ThAbtO TiVoholic by the bay

    6,735
    8
    Apr 6, 2000
    SF Bay Area
    That's 'Kickstart' 54.

    Try searching here in this thread.
     
  20. Oct 9, 2010 #6680 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    TiVo has several built in diagnostic and repair tools called "Kickstarts". KS54 actually runs a common hard drive predictive diagnostic called SMART. It's not fool proof but it can often give you an idea if there are or are about to be problems with a hard drive. Here's more…

    http://www.tivocommunity.com/tivo-vb/showpost.php?p=5643823&postcount=2
     

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