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Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Jul 23, 2010 #6161 of 10283
    richsadams

    richsadams Active Member

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    What enclosure(s) are you using? I find it odd that if you run KS54 TiVo is able to read the drives yet they aren't working. Don't be offended, but after connecting them, have you checked your recording capacity on the System Information screen?

    Maxtor?! ))shudder(( ;)
     
  2. Jul 23, 2010 #6162 of 10283
    MPSAN

    MPSAN Active Member

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    Rich, you have important EMAIL.
     
  3. Jul 23, 2010 #6163 of 10283
    pilotbob

    pilotbob New Member

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    Nov 8, 2007
    Florida
    Is there a current list of recommended 1TB hard drives for a TiVo HD. I am looking on Newegg and they have the model numbers listed by the FAQ in message 1 as don't use any more... but the ones on the list I can't seem to find.

    Are there any basic specs.. 3GBps 5400 RPM ok... or do you need a 7200 RPM?

    Anyone have a recently purchased drive, I'm ok with Seagate or WD or Hitachi that worked without problems using InstantCake to prepare it? It doesn't seem worth it to buy a pre-prepped drive for $239 when most of the 1TB drives at Newegg are less than $100.

    This may be in the FAQ but can I use MFS tools to copy from the original HD drive married to WD DVR expander to a single bare 1TB drive?

    Thanks,
    BOb
     
  4. Jul 23, 2010 #6164 of 10283
  5. Jul 23, 2010 #6165 of 10283
    richsadams

    richsadams Active Member

    8,897
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    Jan 4, 2003
  6. Jul 24, 2010 #6166 of 10283
    JohnMc

    JohnMc New Member

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    Aug 6, 2008
    I have an out of warantee TiVo HD (w/lifetime) that is starting to act flaky. If I go ahead and do the drive upgrade and it turns out not to be the problem, will TiVo still replace the unit under the $150 option?
     
  7. Jul 24, 2010 #6167 of 10283
    richsadams

    richsadams Active Member

    8,897
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    Although TiVo is aware of any drive changes there have only been a couple of reports of them ever denying a replacement. So unless you leave some sort of obvious artifact behind (part of your PB&J sandwich for example) there shouldn't be a problem. All you need to do is slip the original hard drive back in, not mention that you did anything to the CSR and life will be good.

    Hard drive failure is by far the overwhelming reason for TiVo problems though, so odds are a new drive will do the trick.

    Best of luck and let us know how it goes.
     
  8. Jul 24, 2010 #6168 of 10283
    MPSAN

    MPSAN Active Member

    1,233
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    Jun 20, 2009
    Portland,...
    I might add that if the "flaky" drive still works a little, you can always put it back in and force a few connections. That will bring it up to date with guide data, etc. I did this and felt that TIVO may wonder why the last time it connected was a few months ago. Just trying to be sure all was OK and did not send any warnings to them. :D

    However, as Rich said, they do not seem to be looking anyway.
     
  9. Jul 24, 2010 #6169 of 10283
    Phantom Gremlin

    Phantom Gremlin New Member

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    Tualatin,...
    I won't buy another WD Expander, no matter how they permute the name.

    To paraphrase George Bush: fool me once, shame on, shame on you. Fool me twice, you can’t get fooled again.
     
  10. Jul 25, 2010 #6170 of 10283
    hybucket

    hybucket Member

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    Nov 26, 2004
  11. Jul 25, 2010 #6171 of 10283
    richsadams

    richsadams Active Member

    8,897
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    Jan 4, 2003
    Based on posts on this forum and a couple of others I keep track of the 1TB model of WD's My DVR Expander appears to be more reliable than the 500GB model at about the same point in its lifespan. But as you probably know that's not saying a lot as the 500GB's only lasted 12 to 18 months which is a very poor track record. If the 1TB's last a little longer, 24 months for example, that wouldn't be a whole lot better IMO.

    Often the failure of the 500GB models was due the enclosure and not the drive itself. (A number of folks were able to pull the hard drive, put it in a new enclosure and continue using it while others weren't so lucky.) No one was able to determine if enclosure failures were due to chipset issues, a failed board, etc. Although the exterior is different, without a side-by-side comparison of this new drive and the old one, it's impossible to say if they're using some of the same components, architecture, etc. The My DVR Expanders came in USB and eSATA versions. Since this the new drive is USB/eSATA my guess is that it's all new, but again, impossible to say.

    Although none are TiVo users, the three people that rated it on Amazon all gave it five stars. They mentioned that it runs cool and quiet so that's positive. Hopefully WD learned some lessons along the way and this new drive will outlast their older cousins but only time will tell. Did I hear you'd like to become a TiVo Pioneer and give it a go? ;)
     
  12. Jul 25, 2010 #6172 of 10283
    ThreeSoFar

    ThreeSoFar FourNow...WaitFive

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    May 24, 2002
    Baltimore
    How big do you need? If your existing S3 drive is not 1TB+ already, I'd begin with upgrading that. It's pretty easy (near trivial for a techno-geek) to do on your own, and the best 1TB drives are often on sale under $80.
     
  13. Jul 25, 2010 #6173 of 10283
    richsadams

    richsadams Active Member

    8,897
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    Jan 4, 2003
    Phantom and I second that. :up:
     
  14. Jul 25, 2010 #6174 of 10283
    hybucket

    hybucket Member

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    Nov 26, 2004
    Yes, I know that Rich (and many others here) are all for upgrading the unit itself, but I just wouldn't feel comfortable attempting it (yes, I know the instructions here make it easy for a 12 year-old, but, unfortunately, I'm not a 12 year-old). I currently have the 500 My Expander running - it's been 16 months now, and I'm getting some indications it is on its last legs (ocassional freezes, audio not matching video...). I have purchased a new casing for it (I've heard an 8 year-old can do that...), so that when it craps out, I'll try that. But if it doesn't work after that, I may just be a "pioneer" and try the 1TB model. Best Buy also has it, but considerably more $.
     
  15. Jul 25, 2010 #6175 of 10283
    JohnMc

    JohnMc New Member

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    Aug 6, 2008
    I ran kickstart 54 before proceding and on the extended scan it reported "Fail 7", so I think the drive was the issue. The upgrade went flawless (I did not attempt to save content) and the unit seems to be at 100% again. I'm going to do my S3 as soon as I get all the content transfered to my newly upgraded TiVo HD.

    PS: I used a Western Digital WD10EVDS that I purchased back in October, before they became incompatable with TiVo. I bought two, so I have one left for my S3.
     
  16. Jul 25, 2010 #6176 of 10283
    richsadams

    richsadams Active Member

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    Excellent news all around (well, except for the failed drive). Glad to hear things are back to normal. Happy transferring and enjoy your "new" TiVo's!
     
  17. Jul 25, 2010 #6177 of 10283
    richsadams

    richsadams Active Member

    8,897
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    Jan 4, 2003
    Understood and I certainly don't fault anyone for not wanting to fuss with an upgrade. Keep in mind that if the external goes south all of your recordings will be lost (recordings made since it was connected). If you have shows you can't live without you might want to consider transferring them to a computer for safe keeping.

    Let us know how things go if you do end up placing your eSATA drive in a new enclosure or decide to get the new WD expansion drive. TIA!
     
  18. Jul 25, 2010 #6178 of 10283
    hybucket

    hybucket Member

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    Nov 26, 2004
    If I do have to "divorce" the Expander, I know the recordings will be lost, but will anything else be screwed up, like the ToDo list or SPs?
     
  19. Jul 25, 2010 #6179 of 10283
    MPSAN

    MPSAN Active Member

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    I will 3rd it but the prices are more like <$70 now. Also, 1 large internal HD has less points of failure than an internal + an External.
     
  20. Jul 25, 2010 #6180 of 10283
    jwl

    jwl New Member

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    Jun 15, 2003
    Down South
    Rich, You've been a great help to anyone reading your answers to my questions. I had a bad DVR Expander & tried various methods to fix it -- or save the programming. Was finally able to save past 4 gigs on a computer without Kaspersky. The quasi-solution for the numerous (even OTA) protected programs was a PVR.

    Being a complete newbie on computers, I gave up on all else just a few days ago & returned the defective drive to WD.

    As of a few minutes ago, I plugged in the RMA replacement from WD & got stuck on the same on-screen message as the poster you answered above:

    "Your expansion storage device has been activated for use with this DVR."

    Nothing more. All remote keys are unresponsive, though the LED lights up.

    The e-SATA cable is the one I used with the previous drive. That drive failed the SMART tests, so I don't think it was the cable. Also, the drive continued to degrade over the past 3 months, unrelated to the cable, in that TiVo Desktop recordings generally got smaller each time they were attempted on a particular file (as it reached a new bad point).

    Outside of trying other wall outlets or power strips, or another cable, any suggestions?

    Readers might want to note the following if not discussed here already:

    When I created the RMA, WD's site took me to a page where I could purchase for $24.95 an "extended warranty" for 2 more years on the replacement they were to ship out. I had until mid-July to do so.

    By early July, WD said, & confirmed a few days ago, that "video" equipment like DVR Expanders & the other "TV" products, are the only products they DO NOT offer extended warranties on.

    I asked whether, since they were now no longer selling extended warranties on replacement drives, I had any protection in the event this new drive did not work. They said to call them if it is DOA. I believe they are closed now, so will have to see what they say tomorrow.
     

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