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Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Nov 23, 2007 #441 of 10248
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Also good to hear that yours has worked from the start. :up:

    Unfortunately there's another post about an FAP having trouble today. It sounds like a cable issue as well...but hard to say so far. :(
     
  2. Nov 24, 2007 #442 of 10248
    Z06_Pilot

    Z06_Pilot New Member

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    Oct 23, 2007
    so, just to clear up any confusion I have.

    If I get the certified drive at BB, part #WDG1S5000VN, can I use the eSATA cable that comes with it successfully on my S3, or do I need to order the SIIG cable to ensure everything works properly?

    I ask since i am not actually ordering it from Tivo, i was not sure the included cable is the same one provided by the Tivo ordered unit, and if it certified to work.

    3 of the BB's in my area have the unit in stock, and I may brave the crowds to try to get a couple as I am getting low on space on my S3's!!

    thanks folks for clearing this up for me.

    Jeff
     
  3. Nov 24, 2007 #443 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Yes, the BB drive should be exactly the same as the one sold by TiVo and you should be able to use the supplied cable without any problems.

    IIRC there was one instance where the cable that came with the "approved device" was bad (very loose connections) and they had to return everything to TiVo, but that's the only problem that's come up AFAIK.

    Don't hurt any old folks or pregnant ladies in your quest! ;)

    EDIT: I just noticed that BB has updated their model number to WDG1S5000VN as you indicated. However on their business website it is still WDG1S5000. WD still lists the My DVR Expander as WDG1S5000. I'm certain they are one in the same, but be sure the box says "My DVR Expander" and it is not a "My Book" model.

    [​IMG]
     
  4. Nov 24, 2007 #444 of 10248
    Z06_Pilot

    Z06_Pilot New Member

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    Oct 23, 2007
    thanks Rich!

    the BB I went to had only two, bought them both. they indeed did have the "Tivo approved" sticker on them.

    both installed on my S3's with no issues and now I have 98 hours capacity of HD goodness(approximately, of course).....

    thanks again.....
    jeff
     
  5. Nov 24, 2007 #445 of 10248
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Woo hoo! Now all you have to do is find the time to watch all of that great HD programming! ;)
     
  6. Nov 25, 2007 #446 of 10248
    berfy

    berfy New Member

    1,181
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    Apr 24, 2005
    Mobile
    Woo Hoo!!

    On a lark I clicked on the "in store pick up" link at the Best Buy Website and by some miracle of the Tivo Goddess, out of the fifteen BB's in the Los Angeles area there was 1 "My DVR" to be had located at the BB just 2 miles from my house!

    Boy do I feel lucky! I immediately paid for the Drive online and twenty minutes later I received an email informing me that my Drive was ready for pick-up!

    I promptly returned the Seagate 500 GB drive that I had bought out of sheer desperation the day before yesterday.

    Anybody looking at BB's website and getting discouraged by the "on Back-order" notice I strongly urge you to click on the "in store pick up" link and hope for the best.


    It worked for me!!:D
     
  7. Nov 25, 2007 #447 of 10248
    bkdtv

    bkdtv New Member

    7,902
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    Jan 9, 2003
    DC Metro Area
    The Best Buy stores in my area appear to receive a handful every week.

    They sell out within 2-3 days, so if you are only checking the site once or twice a week, you'll probably miss out.
     
  8. Nov 26, 2007 #448 of 10248
    dtphonehome

    dtphonehome New Member

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    Dec 26, 2006
    I'll add to that...my FAP 750 gave me some trouble in the summertime, when I suspect that the drive was overheating due to my habit of turning off the air conditioning whenever possible (and that the drive was in an enclosed cabinet to boot). I got an Antec laptop cooler (with two fans built-in) for like 15 bucks, and lay the drive flat on it to maximize exposure to the air stream. It's been running cool and problem-free ever since. I got the drive several months ago at BB for like $175 and I still haven't seen a better deal.
     
  9. Nov 27, 2007 #449 of 10248
    naclone

    naclone New Member

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    Feb 11, 2002
    I haven't had any problem with my FAP either. I think the bulk of early probs with it were cable related.

    out of curiosity, are you plugging your laptop cooler directly into the TiVo USB slot? That looks like a pretty good solution.
     
  10. Nov 27, 2007 #450 of 10248
    dtphonehome

    dtphonehome New Member

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    Dec 26, 2006
    I actually plugged it into the USB port on my Airport Express (which the Tivo is plugged into for network access). I suppose the Tivo USB port would work as well, assuming it is powered.
     
  11. Nov 27, 2007 #451 of 10248
    jerryv

    jerryv New Member

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    Oct 5, 2002
    bkdtv,


    OK, so now I ordered the cable from Provantage as indicated above. I waited for the package to arrive, took my Tivo drive out and connected it to USB via USB to SATA cable. Then i go to connect the WD drive to my USB port using an USB to SATA cable + the SATA to ESATA cable from Provantage that you provided a link to. The two cables do not fit.

    This is getting extremely frustrating. Why can't this be much simpler. there MUST be an easier way.
     
  12. Nov 28, 2007 #452 of 10248
    bkdtv

    bkdtv New Member

    7,902
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    Jan 9, 2003
    DC Metro Area
    jerry,

    Do you have any way to take a picture of the connectors? I suppose the problem is that you've got two mail connectors and need a female?

    I don't suppose it's possible for you to remove your case and use the eSATA to SATA cable to connect the external drive to an internal SATA port?
     
  13. Nov 28, 2007 #453 of 10248
    PaulPW

    PaulPW New Member

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    Nov 14, 2007
    Warning: long story!
    Back in August I purchased a Seagate 750Gb SATA/300 Barracuda 3.5" drive (P/N 9BJ848-557) and mounted it inside an Antec Veris MX-1 external eSATA enclosure. I got it working using the Kickstart62 method (thanks to this forum :up:). Since then I've experienced frequent pixellation, pausing, skipping & stuttering of video & sound. Also the occassional reboot and once a lock-up :(. This occurs seemingly at random, can last only a few seconds or minutes and can occur just once in a show or numerous times. But I'd guess that 95+% of the time everything runs just fine! :confused: The 9.2 software push didn't seem to make any difference in this behaviour. It is definately not due to incoming cable signal, as it happens on TiVoCast recordings also.

    I purchased a copy of Spinrite and did a thorough scan of the drive (took 35hrs!) incase the power outages (see side-note below) had somehow screwed up the drive - nope, it was fine. I then tried changing the eSATA cable from the one that came with the Antec box to one recommended on this forum (SIIG 1m CB-SA0111-S1). I even tried adding some extra home-brew "shielding" by wrapping it in Al foil!!:D

    Finally, thinking that my $600 refurb'd S3 might be the problem (BTW thanks for the huge price drop TiVo - NOT! :mad: shades of Steve Jobs!) I called TiVo, but already knew what the answer would be: "sorry, not supported". They even tried to walk me through dis-mounting the drive (which would have wiped all my saved shows).

    So now I'm left contemplating whether to "downgrade" to TiVo's official DVR Expander (33% less space :eek:!) or to try another drive (and/or enclosure)...:confused:
    1) Has anyone else had experience with this drive and specifically this drive in this enclosure? (The enclosure itself gets the OK in the FAQ... but beware my side-note below)
    2) Has anyone opened a DVR Expander and found out what series of WD drive is in there? Is it the WD5000AVJS? This is asked with a view to purchasing the same series to put in my Antec box, so it is similar as possible to the "DVR Expander". Unfortunately WD only go up to 500GB with the AV series. To retain 750GB capacity, I could go with a DVR optimized Seagate DB35 or Hitachi Cinemastar...

    Side note: the Antec enclosure power connector plug & socket was poorly made such that it easily came lose and caused numerous inadvertent power outs :mad: I ended up exchanging it for a new one which is marginally better.

    Thanks for listening y'all!
     
  14. Nov 28, 2007 #454 of 10248
    jerryv

    jerryv New Member

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    Oct 5, 2002
    Yes, I can open the case to connect the WD drive. What do I connect the SATA end of the connector to? Where is the SATA connection inside my computer.

    and then, the TIVO drive would be connected via SATA to USB and the WD drive would be connected internally (via eSATA to SATA)to WHAT? Is there a diagram someplace to show me the internal connection?
     
  15. Nov 28, 2007 #455 of 10248
    bkdtv

    bkdtv New Member

    7,902
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    Jan 9, 2003
    DC Metro Area
    Remember to unplug the power to your computer before you connect anything to your PC. Also unplug the power to your computer before you disconnect anything from your PC.

    The layout of every board is different. The best I can do is provide you some pictures of the internal SATA connector. Note colors of different ports vary by manufacturer; your internal SATA ports may be black or red.

    Five SATA connectors shown at bottom-left in blue, purple (vertical orientation)

    Second image from the bottom: six SATA connectors in dark blue at bottom-left corner (horizontal orientation)

    The vertical SATA port orientation shown in the first link is the most common.

    If you have a tower PC, the SATA ports will most likely be found towards the bottom right, although some boards have several of them at different spots. If you have a desktop PC, the SATA ports will most likely be found towards the front left.

    You can connect the TiVo drive SATA to USB and the WD drive using an eSATA to SATA cable to the SATA port on your motherboard.
     
  16. Nov 28, 2007 #456 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Warning...long answer.

    Sorry to hear that you're having trouble. I don't recall anyone with your setup having problems to date, but there's always a first.

    Two things come to mind based on your post. First you mentioned doing a drive diagnostic w/SpinRite. However you also mentioned later that you don't want to lose your recordings. Basic surface scans usually catch errors but a deep read/write/read test is about the only way you can be certain there isn't a problem. An extended test would have wiped everything on your drive so I suspect that no matter how long the test ran that it might not have been adequate. I'm not familiar with SpinRite, but WD's Data Lifeguard Tools for Windows will do the appropriate test (in about 12 hours, YMMV).

    Second you also mention that your original MX-1's power connector was bad. That is a real red flag and where I'd have the most concern. We have the same enclosure and the power cord connection is very snug and not at all loose. IIRC I don't believe anyone else has had any issues in that area. If you experienced more than one power failure/short because of a bad electrical connection it could have easily damaged not only the drive but the enclosure's circuit board as well. Power interruptions, spikes, etc. are serious when it comes to TiVo/computers and can do a little or a lot of harm to the equipment. It may have only damaged your eSATA drive but it could have caused problems for TiVo as well.

    If you've experienced even one power issue with your new enclosure my advice would be to properly divorce the drive, not risk any more harm to your system and return the case to Antec. I believe they have a one-year warranty.

    I'd also perform an extended read/write/read diagnostic on your drive as I suspect the electrical failures may have done some damage.

    Finally you might try running TiVo's own diagnostic programs called "kickstarts" to see if that might clear things up; in particular kickstart 57.

    You may end up having to replace your drive (and possibly case) in which case you can use whatever you’d like…but I’d stick with the recommendations to be safe. The MX-1/DB35 we’re currently using has been flawless for over six months now but there are other options as well. Whenever I get a new drive I always run an extended diagnostic to be sure it’s good before I even install it anymore.

    Best of luck and let us know how it goes.
     
  17. Nov 28, 2007 #457 of 10248
    DinoBambino

    DinoBambino New Member

    53
    0
    Nov 18, 2003
    I have the My DVR Expander hooked up to my TivoHD. Everything has been working great so far.

    I have two observations about points listed in the FAQ section of this thread.

    My drive is significantly louder than my TivoHD. Has anyone else had the same experience?

    I have the drive placed flat (i.e. horizontal) with the WD logo on top. When trying to determine what might be causing the loudness, I flipped over the drive and noticed there is a WD logo on the other side. Does anyone else have the WD logo on both sides?

    Thanks.
     
  18. Nov 28, 2007 #458 of 10248
    jerryv

    jerryv New Member

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    Oct 5, 2002
    OK, thanks. Both Drives were connected, vista machine booted up, recognized the devises, no error message. I open WinMFS, go to select drives, and there is nothing available. i am logged in on vista with my user acct which has admin rights.

    please advise, thanks.
     
  19. Nov 28, 2007 #459 of 10248
    jerryv

    jerryv New Member

    20
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    Oct 5, 2002

    running WinMFS build 7
     
  20. Nov 28, 2007 #460 of 10248
    richsadams

    richsadams Active Member

    8,893
    2
    Jan 4, 2003
    Can you explain "louder"? Is it the seek process (read/write heads moving around, i.e. clicking) or is it more of a humming sound?
     

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