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Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Dec 13, 2009 #4281 of 10284
    bkdtv

    bkdtv New Member

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    I've sent two or three of these XL users a PM asking for the build date on the back of their DVR (I'm curious whether it is after September 19), but none have replied.
     
  2. Dec 14, 2009 #4282 of 10284
    richsadams

    richsadams Active Member

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    There are three others (or is it four now) that I noted here a few days ago on another thread (the one bkdtv referred to). I also thought it might be related to the IntelliPark issue that Drey discovered a cure for. But it looks more and more like a network connection issue than a hard drive problem. Odd that they're running into a similar if not identical soft boot scenario though. In their case TiVo will boot up okay from a menu restart without a broadband connection. But when they connect their TiVo WiFi Adapter or Ethernet their HDXL's hang on the "Welcome" screen. You have to wonder how many others are experiencing the same thing but never find their way here. One OP noted that the TiVo CSR he spoke with said that they were aware of a "hard drive problem" with the HDXL's though. Hmmm. :confused:
     
  3. Dec 14, 2009 #4283 of 10284
    ADG

    ADG Allan

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    New Jersey, USA
    Just a comment about this thread. The HD on my series 3 was failing and yesterday I followed the instructions in the original post in this thread to replace it (Western Digital WD5000AVVS - hope it doesn't have Intellipark - didn't read the advisory above until just now). The process could not have been more straightforward. The only thing I would have done differently is "permanently" delete all items in "recently deleted" before removing the old drive. I followed the procedure for retaining settings and programs, and because I was not smart enough to do that the copy process took about 6 hours. Other than that it couldn't have gone more smoothly. Thanks for the great post bkdtv (and everyone else who contributed to this thread) :)
     
  4. Dec 14, 2009 #4284 of 10284
    richsadams

    richsadams Active Member

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    Congratulations on your "new" bigger and better TiVo!

    I agree, adding a note about permanently deleting all recordings in the Recently Deleted folder (unless someone wants to save them) prior to upgrading would be a good addition to the instructions on the first post (Section V, #19b). It would certainly save some copy time. Perhaps bkdtv can add that.

    Enjoy!
     
  5. Dec 14, 2009 #4285 of 10284
    dlfl

    dlfl Cranky old novice

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    I know more than one member here asked WD what might have changed on 19 Sep. and AFAIK got nothing useful. (Sorry if I missed a post here.) Why would that be?
     
  6. Dec 14, 2009 #4286 of 10284
    richsadams

    richsadams Active Member

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    Yes, I and a few others corresponded by e-mail with WD about this. We all received fairly generic responses...nothing at all specific ("From time-to-time manufacturing processes are improved..." yadda, yadda) and then nothing when we asked for more info. :mad:

    It's also interesting that we all received responses from "Raul" (or some "Raul" variation). So it's also interesting that all of their support folks are named "Raul". :rolleyes:
     
  7. Dec 14, 2009 #4287 of 10284
    dlfl

    dlfl Cranky old novice

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    Reminds me of the fictitious director name (can't remember what it was) they used to put on Movies that were so bad no one wanted to claim directing them. :)
     
  8. Dec 14, 2009 #4288 of 10284
    Fofer

    Fofer XenForo Rocks! TCF Club

    82,929
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    Alan Smithee
     
  9. Dec 14, 2009 #4289 of 10284
    richsadams

    richsadams Active Member

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    Ding, ding, ding! Obscure reference prize winner of the week! :up: ;) 1st Place = The complete collection of 70 (give or take) Alan Smithee movies on Beta tape! Nothing says the holidays like "Bloodsucking Pharaohs in Pittsburgh"! Grandma will love it! :D
     
  10. Dec 14, 2009 #4290 of 10284
    dlfl

    dlfl Cranky old novice

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    Wasn't that the name of their hockey team back in the day?
     
  11. Dec 14, 2009 #4291 of 10284
    richsadams

    richsadams Active Member

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    Ha! BIG HA! ROFLMAO :D
     
  12. Dec 14, 2009 #4292 of 10284
    moyekj

    moyekj Well-Known Member

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    Mission...
    +3. I recently did a truncated backup (installing a new internal drive to replace a failing one) and forgot to clear out Recently Deleted folder before hand which left a bunch of pointers to nowhere. I was a little fearful that then removing those from RD folder after the upgrade may actually destroy pointers to real recordings following the backup, but that didn't happen.

    NOTE: I didn't really have option to do non-truncated backup as I was using a laptop with 1 external e-sata drive, but I used TTG to move all recordings off the TiVo before upgrading it.
     
  13. Dec 15, 2009 #4293 of 10284
    CraigK

    CraigK (unspecified)

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    North of...
    After doing the Preserves Settings Only upgrade deleting the phantom programs listed in the Now Playing list and Recently Deleted folder was the first thing I did after booting up my TiVo HDs on their new hard drives. The fact that they exist should probably be mentioned in the FAQ. I think I saw a reference to them in a post here in this thread originally so I wasn't surprised by them and knew it was okay to delete them

    Okay, I lied. The first thing I really did was to check that I really had 157 of HD recording space. :)
     
  14. Dec 15, 2009 #4294 of 10284
    richsadams

    richsadams Active Member

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    Ha! I knew it! :p
     
  15. Dec 15, 2009 #4295 of 10284
    cjv2

    cjv2 New Member

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    Atlanta, GA
    Well folks,

    I have read and reread and reread and I am out of ideas. Short version, got an WD10EADS for my TivoHD, in keeping with the post at the top of the FAQ that says it should work with the TivoHD despite its issues with the Series3, and because the more explicitly recommended drives were not available at the local shops.

    Restored a truncated backup using WinMFS from the original 160GB drive onto the new one. I get "Welcome Powering up..." and I live there forever.

    I have tried restoring without doing the MFSAdd at the end of the restore, just to effectively do a straight dup minus recordings. No help.

    Original HD still works great.

    Any ideas? Is this the Intellipark issue or is this something else? I have spent the better part of the night fighting with this... thing. :)
     
  16. Dec 15, 2009 #4296 of 10284
    bkdtv

    bkdtv New Member

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    You're right that the following statement appeared in the FAQ:

    I thought I removed that earlier, but apparently not. It's gone now.

    The current version of the WD10EADS is not compatible. The current version of that drive will not work as an internal drive upgrade without the "soft reboot" issue. This is believed to be Intellipark related, although I have no means to confirm that.

    I would suggest you either return the drive or follow the instructions on the previous page to disable Intellipark.
     
  17. Dec 15, 2009 #4297 of 10284
    dlfl

    dlfl Cranky old novice

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    Dayton OH
    Is your anti-virus turned off while running WinMFS ? Definitely can be a problem if it isn't.

    The new drive could be bad. Did you run WD's extended diagnostics on it, or can you? Can take a couple of hours or more, but then you know for sure.

    This drive started having soft-reboot problems for manufacture dates starting 19 Sep 09 but not hard reboot problems. There is a fix for the soft reboot problem given a few posts back in this thread.
     
  18. Dec 15, 2009 #4298 of 10284
    cjv2

    cjv2 New Member

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    Heh. Glad to be of service in helping get the FAQ updated. :)

    Unfortunately, I am one of those poor schmucks who has no SATA hardware apart from the Tivo and a single USB --> SATA adapter, which is not recognized when booting from the CD in question, and consequently unrecognizable by the WD utility.

    If someone has a way other than the WD DOS-based utility... or a bootable CD image with the WD utility that will recognize the USB-attached HD... I would be most grateful. Otherwise, yeah, I'm probably looking at returning the drive, as you said.

    Yeah, AV is shut down. Haven't pounded the drive with diags yet, but I can certainly do that. Good idea.

    If it's of any interest, manufacture date on the drive is 10 OCT 2009, Model is WD10EADS-65M2B0, firmware rev is 01.00A01.
     
  19. Dec 15, 2009 #4299 of 10284
    richsadams

    richsadams Active Member

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    Welcome to the forum but sorry to hear of your dilemma. If you can't run the recommended program to disable Intellisync I think your only option is to return the drive and get another one as bkdtv and dlfl have recommended.

    It's interesting that this is another report of a WD10EADS refusing to boot up at all...not just displaying the soft reboot problem. (The WD10EVVS will boot up but has the soft reboot issue.)

    If it's not too much trouble, can you post the manufacture date of your WD10EADS before you return it?

    As mentioned the WD10EVDS is a good option. Other options are listed on the first post.

    Best of luck and let us know how things go.
     
  20. Dec 15, 2009 #4300 of 10284
    cjv2

    cjv2 New Member

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    Dec 15, 2009
    Atlanta, GA
    Rich,

    See above, edited the post to include this detail. And thanks for the feedback. :)
     

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