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Drive Expansion and Drive Upgrade FAQ

Discussion in 'TiVo Series3 HDTV DVRs' started by bkdtv, Oct 19, 2007.

  1. Dec 10, 2009 #4241 of 10248
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Agreed. The WD10EADS that I originally had in our TiVo HD (now a backup drive) was uber-quiet out of the box. I adjusted the AAM and it was slightly quieter, but it would have been perfectly fine w/o the adjustment for me. I suppose if it's in a bedroom tuning it might be helpful though.

    Glad to hear everything else (at least after a time) is good. Thanks for the link! :up:
     
  2. Dec 10, 2009 #4242 of 10248
    pig_man

    pig_man Member

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    Jun 4, 2009
    For clarification, if I run wdidle3 on a disk that already has the TiVo software on it, will it 1) work OK and 2) not mess up the Tivo software?
     
  3. Dec 10, 2009 #4243 of 10248
    drey

    drey New Member

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    Jul 21, 2008
    "wdidle3" doesn't do anything for your data. You can run it either on empy disk or on the disk that has TiVo software.

    See steps in my previous post on what to do to run wdidle3.
     
  4. Dec 10, 2009 #4244 of 10248
    drey

    drey New Member

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    Jul 21, 2008
    Rich / mods,

    Should I make a separate thread about getting WD Green drives to work and make that thread "sticky" on top for a little? I expect there probably be a lot of questions and we wouldn't want to get all info lost among other topics.
     
  5. Dec 10, 2009 #4245 of 10248
    bkdtv

    bkdtv New Member

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    DC Metro Area
    I would be happy to add it as a FAQ and/or subsection to the first post (with credit). Just tell me what you want it to say. :)
     
  6. Dec 10, 2009 #4246 of 10248
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Encouraging folks to buy one of the "non-problematic drives" should still be the rule of the day IMHO. Reducing the chance for errors, additional work and more questions would be best I think. But for the more adventurous (and those seeking help with a drive they already have) I agree that it's important enough to have some sort of spotlight.

    My vote would be to find a place in the first post somewhere...although care should be taken not to confuse or frighten folks since it's not quite as simple as using winMFS. Perhaps the drives with known issues and the update/solution could have their own section? I'll leave that up to bkdtv since he's done a stellar job to date. :)
     
  7. Dec 10, 2009 #4247 of 10248
    lew

    lew Active Member

    3,964
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    Mar 12, 2002
    It looks like the issue is with WD Green drives that are shipped with specific intellipark settings. I don't think it's reasonable to include (or exclude) any specific models. Tomorrow a different factory might release a batch of any model drives with a setting that isn't compatible with tivo.

    I don't think any WD green drive should appear in the list of suggested drives without a warning regarding the possibility of needing to change the intellipark settings.
     
  8. Dec 10, 2009 #4248 of 10248
    drey

    drey New Member

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    Jul 21, 2008
    That's a valid concern, although keep in mind that TiVo uses WD Green drives themselves in all of their units.

    From what I've seen most WD AV and AV-GP drives have proper timing for Intellipark from the factory and I wouldn't exclude them just yet. However, recent desktop drives, mostly the ones with 2 platters, have different timings and as such, need to be adjusted.

    Using wdidle /D switch disables Intellipark entirely. A while back I also tried changing timings to a number of milliseconds and that worked too, although it was different for each drive.

    Out of all the drives I used for TiVo upgrades I prefer WD to others since they're quit, very cool running and have an excellent reliability record. So I'd definitely recommend WD Green drives with a note that "additional steps" might be needed to get them to work.
     
  9. Dec 10, 2009 #4249 of 10248
    jlib

    jlib Lean Forward

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    Nov 21, 2002
    Carmel...
    Thanks. Yes, very good point about not using any advanced hard drive modes on the PC that the primitive boot CD won't recognize. Sometimes it may also be listed a compatible mode. And if you are using AHCI for your Windows drive make sure to set it back when finished or Windows won't boot.
     
  10. Dec 11, 2009 #4250 of 10248
    richsadams

    richsadams Active Member

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    It's interesting that three people with brand new HDXL's have reported the soft reboot issue the past few days on this thread now:

    http://www.tivocommunity.com/tivo-vb/showthread.php?p=7657560#post7657560

    How many more do you imagine are having the same experience that never show up here?

    Since HDXL's use the WD10EVVS hard drive I'm wondering if the (HDXL) TiVo's now shipping have the newer "problematic" drives and TiVo is just getting a taste of what's to come?

    At least Drey figured out a fix for them...perhaps he should send them a consulting fee. ;)
     
  11. Dec 11, 2009 #4251 of 10248
    kasjes

    kasjes Eddie

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    Nov 24, 2005
    San Leandro, CA
    Hi Everyone
    I am having trouble with my Tivo HD TCD648250 with the origional HD unopened and a Fantom Drives GreenDrive 1TB External eSATA in an eagle Consus case with a hard switch.
    All purchased on ebay in 12/08 new. It has been functioning perfectly until last night. We have an older house and a screw-in type fuse blew. When it was replaced the tivo showed the external storage not found screen. I unplugged the tivo waited 30 secs and plugged it in again. Still same results. Then I tried checking the esata wire in both , still solid and turned off the external and unplugged the tivo waited a bit and turned on the external waited and plugged in the tivo- Same results.
    I am at a loss here, the power has gone out before and when back on never a problem. What else can I try here? I really don't want to loose all recordings by clearing the tivo back to just the internal drive but I can't bear to see my Beautiful TiVo sit idlely by with the storage not found staring me in the face. I already miss my HD TiVo badly and am willing to try any suggestions you have. Help!! and of coarse Thanks!
     
  12. Dec 11, 2009 #4252 of 10248
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Just to follow up on my note above, at least two of the folks having soft reboot problems with their new HDXL's have reported that if they disconnect their broadband connection (Ethernet or TiVo Wifi Adapter) the menu restart works. So it may not be the same IntelliPark issue.

    Has anyone that's experienced the soft reboot problem (w/new WD10EVVS) tried a meunu restart with their broadband disconnected? If it still hangs on the "Welcome" screen it's probably a different issue.
     
  13. Dec 11, 2009 #4253 of 10248
    richsadams

    richsadams Active Member

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    Jan 4, 2003
    Sorry to hear about your troubles with your external hard drive. The power loss and return may have corrupted some data on the external or internal hard drive or it could have killed the external hard drive completely.

    The lesson here is that a UPS (like this one or something similar) is absolutely essential equipment when it comes to TiVo (and an external drive) IMHO. The cost of replacing damaged equipment is bad enough but losing cherished recordings can be even worse. Okay lesson over.

    First thing I would do is unplug TiVo. Then turn off or unplug the external hard drive. Wait ten seconds and then plug the external hard drive back in and listen to it closely. Does it sound like it's spinning up? You should hear a "whir" and then some clicking. If not the unit is likely dead. It's possible that something in the enclosure (circuit board, chip, etc.) was damaged and the hard drive is still good so you could try placing it in another enclosure. Otherwise there's not much that can be done except to divorce it.

    If the external drive sounds like it's spinning up okay I'd plug TiVo back in and run a couple of TiVo's built-in diagnostic and programs called Kickstarts . Here's the link w/instructions:

    http://www.tivocommunity.com/tivo-vb/showpost.php?p=5643823&postcount=2

    KS57 or KS58 may be able to resolve what might be corrupted data. KS54 is a simple diagnostic that will tell you if there are problems with one or the other drives but not much else.

    Hope that helps a bit and let us know how it goes.
     
  14. Dec 11, 2009 #4254 of 10248
    kasjes

    kasjes Eddie

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    Nov 24, 2005
    San Leandro, CA
    Rich
    Thanks for the help. I just read through your suggestions and I will try them this evening. I do have a question about the kickstart's that you directed me to. All of them start with going to TiVo central, my TiVo is stuck on the missing external drive screen. Is there a trick to getting it to TiVo central or clearing the missing screen?
    Thanks again for the help
    Eddie
     
  15. Dec 11, 2009 #4255 of 10248
    pig_man

    pig_man Member

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    Jun 4, 2009
    Thank you for the info. An interesting thing happened when I used wdidle3 on my WD10EADS drive. When I used the "/D" option to disable the setting, it reported back that the new setting was 6300 milliseconds. I fiddled with it for awhile, but it wouldn't disable it. I finally just used the "/S255" option and set it to 25.5 seconds. I put the drive back in my TiVo HD and it worked! No more soft reboot problem. Yay!
     
  16. Dec 11, 2009 #4256 of 10248
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Going to TiVo Central would be a "menu restart". Since you can't do that go ahead and follow the other directions about just pulling TiVo's power (leave the external drive plugged in), waiting about ten seconds for the hard drive to spin down and then plugging it back it. Everything happens during the startup process anyway so you should be good to go.
     
  17. Dec 11, 2009 #4257 of 10248
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    Odd about its refusal to disable it, but sweet that things are working properly now. Congrats! :up:
     
  18. Dec 12, 2009 #4258 of 10248
    kasjes

    kasjes Eddie

    14
    0
    Nov 24, 2005
    San Leandro, CA
    Rich
    I tried the steps you offered and they didn't work so I restarted the external and listened. The light came on in the case but no noise like beeps or whirring. Does this mean the drive is dead or could it still be a case problem? To order the same case would cost 37 dollars and if the drive is bad I think I am just going to upgrade the internal to a 1TB.
    Also I wanted to let you know that I had both the TiVo and the external plugged into a UPS very simular to the one on your link. The TiVo was in a plug with back-up battery and the external was just protected without back-up batter in the same UPS. Could this have done something to the external?
    Is there a way to make sure which is actually shot? It could save on replacement cost to find out .
    In case you haven't noticed I am grasping at any straw to keep from clearing the external from the TiVo and permanently loosing my saved programs. But if it's broke.... it's broke. Thanks
     
  19. Dec 12, 2009 #4259 of 10248
    drhankz

    drhankz New Member

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    Jan 14, 2008
    Salem NH
    It would be great if bkdtv could update the FAQ section to add
    the drey procedure using wdidle3.exe to disable IntelliPark. :up:
     
  20. Dec 12, 2009 #4260 of 10248
    richsadams

    richsadams Active Member

    8,893
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    Jan 4, 2003
    bkdtv's offered to do that. Just trying to figure out where and how it would fit. Ideas?
     

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